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This morning at ATM Dubai, Bartomeu Gili Prohens, Hotelbeds VP Commercial MEIA, joined panel discussion, 'The Middle East as a Source for Unlocking Success' alongside Craig Everett, Founder and CEO, Holibob and moderator Kate Harden-England, Travolution.com. The Middle East region is key to any international expansion for businesses due to it's high growth potential. Key points from the discussion focused on how companies can adapt their products and services for each market, the culture and the characteristics of the destination. Technology is key to this in several ways: - It helps to reach more customers in a simpler way - It is tech that allows companies to personalise and multiply the number of products and services offered in a more agile way - It is the core tool for improving the traveller experience - The Middle East has been noted for the advances in technology that have been made across the region, both from a public and private perspective, which have facilitated the experience before and during the trip #ATMDubai #HBXGroup

Connect with the foremost minds in loyalty in Dubai Only 4 weeks left until Loyalty Connect Global's inaugural event in Dubai this April! Join us for two days of networking with loyalty experts spanning various industries worldwide. Engage in enlightening panel discussions and captivating keynotes led by renowned loyalty professionals. Expect representatives from top companies such as Apple, Disney, Amazon, Hilton, IKEA, Etihad, Emirates, British Airways, Shell, GAP, SKY, Reebok, Virgin, and many more. Don't miss out on this unparalleled opportunity!   Join our CMO Carmen Garcia, who will be moderating a panel discussion on the 24th April at 11:00 am. The name of the panel is called "The Crown Jewels of Luxury and their loyalty program strategy.   Alongside our panel on the 24th, don't miss other exciting opportunities to hear from other loyalty speakers!   Join Paula Thomas, Founder and CEO of Let's Talk Loyalty and Loyalty TV, on April 23rd for a panel discussion titled 'Let's Talk Airline Loyalty.' Paula will be joined by loyalty experts to delve into the pivotal role of loyalty programs in boosting an airline's bottom line. Don't miss this insightful discussion!   Register now and don't miss the opportunity to network with the best minds in loyalty! Click on the link in the comment section below to sign up! #loyaltyevent #loyaltyprograms #dubai #loyaltyinnovations #loyaltyinsights #loyaltydiscussion #paneldiscussions

Challenges are there in all industries, it is part of the game, listen below to hear more about it #EmCan #Emarat #Loyalty

Handling countless cases where travelers left behind personal belongings at Dubai Airport/onboard emirates flight. From phones and diamond rings to important documents, cash, and even life-saving medications, dubai airport authorities successfully managed the recovery and return of these valuable items. Each case was handled with the utmost care, ensuring that passengers received their lost belongings promptly and securely. #AviationExperience #CustomerServiceExcellence #TravelSupport #LostAndFoundSuccess #AirportOperations #PassengerSatisfaction #EmiratesExperience #AviationProfessional #TravelSolutions #AirportCustomerCare #AviationExpert #TravelerSupport #myemirates ♥️

Discover how digitalisation is revolutionizing the hospitality sector in Dr. Ross Curran's insightful article for TravTalk. He dives into the widespread adoption of digital transactions and mobile applications, revealing how these innovations are enhancing guest experiences and streamlining operations. Do not miss out on this essential read to understand the progress in the UAE hospitality market! #ebsdubai #hospitality #business #postgraduate #undergraduate #digitalhospitality

In today's fast-paced and highly competitive market, building brand loyalty is more than just a marketing goal; it's a crucial component of a business's long-term success. This topic will be discussed by our CEO, Ammar motan, emphasizing the importance of cultivating strong relationships with customers to ensure their continued support and advocacy for the brand. By focusing on building trust, delivering exceptional customer experiences, and consistently meeting customer expectations, businesses can create a loyal customer base that drives sustainable growth and competitive advantage in the market.

We will be talking about Business Agility tomorrow in Ajman with the best people in this topic. Don’t miss it. #BusinessAgilityAcrossIndustries #BusinessAgilityMenaDubai #FutureAgile #PMIUAEChapter #AjmanMunicipality #AjmanXCenterInnovationsandAcceleratorsCenter #AgileLeadership #IndustryInnovation #NetworkingEvent #AgileTransformation #Agility

🗺 Navigating the evolving consumer landscape? Here's some food for thought. Today’s marketplace is crowded. Consumers are being bombarded with many different options, making it hard for brands to stay ‘top of mind’. In our latest #BestTrends issue, Natalie Shardan from Serviceplan Group Middle East, offers key insights for global brands on how to stay relevant for consumers during the times of uncertainty. Drawing from the playbook of Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi), she distills four core principles for staying relevant: 1️⃣ Stay up to date with the latest trends 2️⃣ Personalise and customise communication 3️⃣ Stay authentic and transparent 4️⃣ Practice storytelling and the power of emotions 👉 Keen to dive deeper? Unpack each principle in the full article: https://lnkd.in/dwQb9-S8 The article is also part of this year's #TWELVE magazine: https://lnkd.in/d-u8zmfT. #WeComment 

In my recent flight with family from Dubai to Brussels, the Emirates crew offered to take a family pic with Polaroid to keep it as a memory. This is not a random act but rather comes from a deep insight about people travelling to tourist destinations. It does not cost much for the airways but surely will create customer delight and positive word of mouth (like this one). When it comes to service businesses it's the small things that make all the difference. Knack lies in creating those simple yet powerful experiences. #consumerjourney #wom #marketing #productmanagement

Dubai International Airport (DXB) had a great start to 2024 by becoming the busiest airport globally in January. According to data from aviation consultancy OAG, DXB, home to Emirates, recorded 5 million seats, surpassing Atlanta Hartsfield-Jackson International Airport (ATL), which dropped to second place with 4.7 million seats. In January 2023, DXB was the second busiest airport, and in 2019, it was the third. OAG also ranked DXB as the busiest international airport in 2023 with 56.5 million seats. This Middle East hub saw a 25% increase in seating capacity compared to the previous year. The rankings are based on the scheduled capacity for the current month and compared to the same month in 2023. The top 10 busiest airports in January included Tokyo International (Haneda), Guangzhou, London Heathrow, Dallas/Fort Worth, Shanghai Pudong, Denver International, Istanbul, and Beijing Capital International. Dubai maintained its position as the busiest international airport, followed by London Heathrow, Seoul Incheon, Singapore Changi, Istanbul, Amsterdam, Hong Kong International, Doha, Paris Charles de Gaulle, and Bangkok Suvarnabhumi International. #Dubai #airport #International #data #rankings #place