Sree Yeggina’s Post

Get a sneak peek at the 2024 Release Wave 1 for Microsoft Dynamics 365 Customer Service and Field Service. 🛠️ Watch the video to discover seamless tools for enhanced customer service and operational efficiency. 📊 Explore new capabilities: https://lnkd.in/eiMVFsfz Let's innovate together! 💡 #MicrosoftDynamics365 #MSFTDyn365 #Innovation #Dynamics365 #TechNews

In this video, we highlight new capabilities that will be released for Microsoft Dynamics 365 Customer Service and Dynamics 365 Field Service in 2024 Release Wave 1. https://lnkd.in/eJfB_jwg

📢 Exciting news! 🚀 The Dynamics 365 Customer Service and Dynamics 365 Field Service 2024 Release Wave 1 Release Highlights are here! 🌊🎉 Check out the video to discover the latest updates and enhancements: [link to the YouTube video] 🔹 #Dynamics365CustomerService 🔹 #Dynamics365FieldService 🔹 #ReleaseWave1 🔹 #2024Release 🔹 #MicrosoftUpdates 🔹 #DigitalTransformation 🔹 #CustomerExperience 🔹 #FieldServiceManagement Stay ahead of the game with these powerful tools and elevate your customer service and field service management to new heights! 💪💼 Don't miss out on the opportunity to enhance your business processes and deliver exceptional experiences. 💯 #Microsoft #Technology #BusinessSolutions #Productivity #Innovation #DigitalBusiness #CloudComputing #Collaboration #WorkplaceTransformation #Empowerment #FutureOfWork #Microsoft365

When customers have questions about their orders, the "Your reference" field on customer documents can help you answer them quickly. References now flow through the sales process so salespeople or customer service agents can quickly and easily get an overview of all documents and transactions that are related to customer requests (reference). Watch how to use this in Dynamics 365 Business Central in this short video. https://lnkd.in/gx7WMTfs #dyn365 #businesscentral #howto

Check out this video on what's coming to Dynamics 365 Customer Service and Field Service this year https://lnkd.in/dF2zpPDV Find the release notes here: https://lnkd.in/d-rF7jcq #microsoft #dynamics365 #customerservice #fieldservice

Today I earned my "Work with service orders in Dynamics 365 Business Central" badge! I’m so proud to be celebrating this achievement and hope this inspires you to start your own @MicrosoftLearn journey! This module provided a comprehensive overview of creating, managing, and tracking service orders, including how to assign service items and handle order statuses. You learned how to effectively close or cancel service orders in Business Central to ensure smooth service operations and customer satisfaction. #microsoft #microsoftlearn #businesscentral #mircrosoftdynamics365 #microsoftdynamics365businesscentral

Orchestrate your WFM solution with Dynamics 365 Customer Service. WFM holds together the intricate machinery of customer support, ensuring operational efficiency and exceptional customer experiences. The post Orchestrate your WFM solution with Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog. http://ow.ly/2WiF1058I3X #EY #Dyn365 #PowerPlatform #Dynamics365

Orchestrate your WFM solution with Dynamics 365 Customer Service. WFM holds together the intricate machinery of customer support, ensuring operational efficiency and exceptional customer experiences. The post Orchestrate your WFM solution with Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog. http://ow.ly/2WiF1058I3X #EY #Dyn365 #PowerPlatform #Dynamics365

Got my "Explore the fundamentals of Microsoft Dynamics 365 Customer Service" trophy! gained in depth fundamental knowledge of Customer Service module features such as knowledge articles for customers and agents, Supports Omnichannels where can customers can choose their own way of communication for support and much more which helps business provide much better support services to its customers. Hope this inspires you to start your own @MicrosoftLearn journey!

Orchestrate your WFM solution with Dynamics 365 Customer Service. WFM holds together the intricate machinery of customer support, ensuring operational efficiency and exceptional customer experiences. The post Orchestrate your WFM solution with Dynamics 365 Customer Service appeared first on Microsoft Dynamics 365 Blog. http://ow.ly/2WiF1058I3X #EY #Dyn365 #PowerPlatform #Dynamics365