STELLA Automotive AI’s Post

🏭 🚗 The automotive industry is constantly growing and rapidly changing. To stay updated, read our automotive articles written by Tina Guendling about "How AI is Transforming the Automotive Industry & the Customer Experience" and "The Future of Automotive CX: Better Experiences with a 1080° View."   Read now: ✅ Article no. 1: https://lnkd.in/d-B2N_zc ✅ Article no. 2: https://lnkd.in/eg7MN_ps ✅ Article no. 3: https://lnkd.in/dat2UScC   Did you enjoy them? Share with your colleagues! 🤝 #Firestarters #Insights #businessprofesionals #automotive

🔧 Maximize Dealership Efficiency with AI! 🚗💡 Is your dealership taking full advantage of AI-powered solutions? Here are the top benefits of using AI at your dealership: Inventory Management: Predict vehicle demand to optimize inventory and avoid overstock or shortages. Sales Forecasting: AI analyzes trends and customer behavior for accurate sales predictions. Improved Customer Experience: Track interactions and offer personalized experiences across all channels. Customer Engagement: AI-powered chatbots engage with customers 24/7, answering questions and scheduling test drives. Predictive Maintenance: Get alerts for vehicles needing service, enhancing customer satisfaction. Test Drive Scheduling: Streamline the scheduling process and never miss a lead. Start leveraging these AI-driven benefits with Salesgenix! 🚀 #DealershipAI #Salesgenix #AIAutomation #InventoryManagement #CustomerExperience #PredictiveMaintenance #AutoSales

Automotive Dealership Feature Highlight: Virtual Scratch-Off creates a high-impact experience for your customers. Try it by texting "FixedOps" to 41260.* As Featured in Fixed Ops Magazine: Read this article for helpful tips on choosing the right AI solution for your dealership: https://lnkd.in/eSWX_FrW Contact Anthony Petrone for a demo. *Message & data rates may apply. Respond to text with "Stop" to End any further promotions. #emailmarketing #textmarekting #AImarketing #automovtivedealerships

The best communication is text! Let’s talk about the opportunities in your dealership where we could help drive in sales and service! #textmarketing #helmtechnologies #sales #service

Acer decided to extend its 8x8 communications setup and add 8x8 Intelligent Customer Assistant to equip its #contactcenter with a powerful #conversationalAI solution. Read about how this 8x8 ICA-powered #chatbot enables Acer to deliver automated self-service, improving agent efficiency and #customerexperiences. #CX #CC #AI #XCaaS #CCaaS #UCaaS #manufacturing

Acer decided to extend its 8x8 communications setup and add 8x8 Intelligent Customer Assistant to equip its #contactcenter with a powerful #conversationalAI solution. Read about how this 8x8 ICA-powered #chatbot enables Acer to deliver automated self-service, improving agent efficiency and #customerexperiences. #CX #CC #AI #XCaaS #CCaaS #UCaaS #manufacturing

Toyota’s AI-Driven Approach: Prioritising Customer Safety As part of our ongoing CX Disruptors series, Toyota Motor Corporation showcases how AI innovation can address critical challenges on the road. The Problem: Important dashboard warnings often go unnoticed, risking driver safety. The Solution: With the help of Cognigy.AI, Toyota’s E-Care AI voice bot steps in, providing drivers with real-time alerts. From routine notifications to urgent issues, E-Care communicates directly with drivers and instantly relays crucial details to service providers, ensuring prompt repairs and a smooth service experience. The Results: 1️. Improved safety through fast, actionable alerts. 2️. Hassle-free service coordination with automated communication and scheduling. 3️. Enhanced operational efficiency, freeing up agents to tackle more complex tasks. Toyota’s integration of AI allows customers to take control of their journey, creating a personalized and seamless experience, while driving better service outcomes and operational success. Stay tuned for more stories in CX Disruptors, where we highlight companies transforming the future of customer experience! Learn more: https://hubs.la/Q02R3MRV0 #CXDisruptors #AI #Toyota #CustomerExperience #Innovation #VoiceBot

Just published my latest article on the AI Revolution in Automotive Retailing! The next 18 months will bring game-changing trends that are set to transform how dealerships operate. Here's a sneak peek at the three key areas I explore: 1. AI-Driven Lead Management:    • Prioritizing leads with unprecedented precision   • Matching customer profiles to preferred vehicles   • Enabling real-time personalization of follow-ups and offers 2. AI Chatbots as 24/7 Digital Showrooms:   • Powered by advanced LLMs like GPT-4   • Providing detailed vehicle comparisons and guiding customers   • Complementing human staff for a perfect blend of efficiency and personal touch 3. Predictive Customer Retention:   • Transforming customer databases into goldmines of opportunity   • Enabling hyper-personalized marketing and service recommendations   • Proactively guiding customers back into the purchase funnel The impact of AI goes beyond just enhancing efficiency—it's redefining the entire customer journey in automotive retail. Dealerships that swiftly embrace these technologies aren't just gaining an edge; they're shaping the future of our industry. How do you see these trends affecting your dealership? Read the full article below in the comments. 👇 #AIinAutomotive #FutureOfRetail #DealershipTechnology #CustomerExperience #QoreAI

Acer decided to extend its 8x8 communications setup and add 8x8 Intelligent Customer Assistant to equip its #contactcenter with a powerful #conversationalAI solution. Read about how this 8x8 ICA-powered #chatbot enables Acer to deliver automated self-service, improving agent efficiency and #customerexperiences. #CX #CC #AI #XCaaS #CCaaS #UCaaS #manufacturing