Stephen Morris’ Post

Clovis Tech Support, LLC (clovistechsupport.com) is now hiring: Reliable On Call Home Tech Support ****Must be able to pass background screening and drug testing**** ***Previous references must be supplied (we will follow up with them)*** ---------------------------- Employment Type: 1099 (Considered self-employed, not a W2 employee) Rate: $50 per successful job. We are paying you for solutions, not an hourly rate for your time. You should already know what you are doing so you can be in and out quickly to earn a good hourly rate. Most jobs are very simple and require 1-hour or less (unplug/reset/update are very, very common fixes). Hours: On call (set your own schedule). Most appointments are typically 9-5 Monday through Friday. We advertise that we are closed for Saturday and Sunday but can be open if you prefer to work those days. Skill-level: Tech support level 1 and up (let us know what you can do and what you are comfortable with). Pay: We have (3) options; get paid bi-weekly with a check or bank deposit or get paid after the successful job using any peer-paying solution of your choice (note; most charge fees, some do not (Zelle), Clovis Tech Support does not paying money transfer fees). ---------------------------- Requirements: (1) Broad understanding of consumer technology; computers, laptops, wifi, TVs, printers, and more. You'll be dealing with common household technology so owning it and having experience with it is a must-have. (2) Be a problem solver with a systematic troubleshooting process; go through the proper steps to troubleshoot, diagnose, and repair. Also, know that at the end of the day you can always reference Google, ChatGPT, and other resources for the exact solution to solve whatever issue you are dealing with. (3) Be reliable. If you say you are going to be at an appointment at a specific time, you are at the appointment a few minutes early so that 100% of the time you are walking up to the customer's door exactly on-time. We take this seriously. Any legitimate excuse has valid proof, any excuse without proof is grounds for penalty. A penalty just means you will drop to the bottom of the list for jobs. Those with two or more penalties will not receive future jobs. (4) Have reliable transportation. We service Fresno county and everyone uses their own vehicles for in-home service appointments. As a 1099 employee you can write-off your gas, your mileage, vehicle depreciation, and other costs to help offset using a vehicle for work. ----------------------- TO APPLY: You can send us an email with your resume and cover letter: help@clovistechsupport.com

Desktop Support Vs IT Support Engineer "Desktop Support" and "IT Support Engineer" are terms that are sometimes used interchangeably, but they can have nuanced differences depending on the context and organization. Here's a general overview: 1. **Desktop Support:** - **Focus:** Primarily deals with end-user devices like computers, laptops, and peripherals. - **Responsibilities:** Troubleshooting software issues, hardware problems, assisting with installations, and providing support for desktop applications. - **Scope:** Typically involves resolving issues related to individual workstations or user devices. 2. **IT Support Engineer:** - **Focus:** Encompasses a broader range of IT infrastructure beyond just end-user devices. - **Responsibilities:** In addition to desktop support, IT Support Engineers may handle server maintenance, network troubleshooting, security configurations, and overall IT infrastructure management. - **Scope:** Involves a more comprehensive approach to supporting and maintaining the entire IT environment within an organization. In essence, "Desktop Support" tends to be more specialized in dealing with individual user workstations, while an "IT Support Engineer" often implies a more encompassing role that involves managing and troubleshooting a broader range of IT systems. The specific duties can vary from one organization to another, and the distinction might not always be clear-cut, as job titles can be used differently across different companies. #desktopsupport #itsupport #it #itengineer

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For our first job highlight, we have decided to go with a critical function in any modern-day workplace. IT support offers a dynamic and rewarding career path with a clear road for progression. It requires a mix of technical skills, problem-solving abilities, and excellent communication. Let's break down the expertise needed and the differences between Levels 1, 2, and 3 support. 🔹 Level 1 IT Support: This is the frontline of IT support, handling basic issues and service requests. Key skills include: - Basic troubleshooting and diagnostics - Familiarity with common software and hardware - Strong communication and customer service skills - Ability to document and escalate issues effectively 🔹 Level 2 IT Support: Level 2 support tackles more complex problems that Level 1 can't resolve. Essential skills include: - Advanced troubleshooting and problem-solving abilities - In-depth knowledge of specific systems and networks - Proficiency in remote desktop tools - Experience with software/hardware installations and configurations 🔹 Level 3 IT Support: Level 3 support handles the most challenging and specialised issues, often involving system or network failures. Must have skills are: - Expert-level knowledge of IT systems and infrastructure - Ability to perform root cause analysis - Experience with system integrations and high-level configurations - Strong analytical and critical thinking skills Each level builds upon the previous one, requiring a deeper understanding and greater technical expertise. Whether you're starting out or aiming to advance, IT support offers a clear pathway for growth and development. Remember, with levels 2 and 3 support, sometimes a company might require more specific knowledge on certain software, which is always good to check for prior to applying. How are you finding the IT support market? Tell us in the comments below! #RoleHighlights #TechCareers #ITSupport

If you're applying for a technical position such as System Admin, Network Engineer or Software Engineer here's my top tip for resumes: Use detailed bullet points of what you did in each job. I prefer to see what you worked on for each role instead of one summary of systems and hardware used. If you see something in the "desired" or "required" skills section of a job description that you have worked on, make sure to add it to your resume (if you're comfortable discussing it). #GetHiredResume

#hiring IT Support Specialist II, Washington, United States, $95K, fulltime #jobs #jobseekers #careers $95K #Washingtonjobs #DistrictofColumbiajobs #ITCommunications Apply: https://lnkd.in/gW_skC44 This is NOT a remote position. POSITION SUMMARY: The IT Support Specialist II is a critically important role situated in the IT Department responsible for in person, telephone, and hardware support of all firm authorized technology and related services, including troubleshooting and resolving technical problems. In many ways, the IT Support Specialist II is the IT Department's emissary to the rest of the firm since they'll support our attorneys and staff on a wide range of technology issues typically found in large law firms - especially related to the processing of legal documents. The IT Support Specialist II supports the firm's IT System Engineers and must be able to resolve Help Desk trouble tickets quickly, pleasantly and efficiently. This position also provides new hire training and desk side coaching to attorneys and staff on the use of all of the firm's supported technology. KEY RESPONSIBILITIES: SPECIFIC DAILY RESPONSIBILITIES 1. Resolve end user calls presented by phone, email, or face to face interactions, including issues with applications, computer hardware, printers, mobile devices, telephones, and basic network access.2. Log each user ticket as it occurs, monitor the firm's ticket queue dashboard, and resolve all assigned IT incident tickets using the firm's IT Service Management System.3. Resolve escalated local office or group assigned incident tickets.4. Use the firm's knowledge base of prior experience or consult other IT team resources in order to resolve incident tickets.5. Escalate tickets to appropriate support teams, when needed.6. Follow up on open issues in each ticket with appropriate escalation teams and provide regular progress updates to customer.7. Refer risks to the firm's information security to the firm's IT Security Team and validate users requesting changes to their account or resetting their password.8. Record issues and document troubleshooting efforts using the firm's IT Service Management System.9. Conference room setup with video conferencing equipment, projectors. 10. Tracking of leased hardware and purchased inventory. PERIODIC RESPONSIBILITIES 1. Participate in monthly IT maintenance server and desktop updates, and annual fire life safety shutdown testing.2. Perform lease returns, including preparing hardware to replace items that are due back to be returned, scheduling retrieval of old hardware from users, and wiping hardware prior to returning to leasing company.3. Participate in on call rotation, responding to after hour calls within firm defined service levels.4. Work with IT team members on testing software applications, firm deployed images, and updating technical documentation.5. Assist with employee onboarding, including

#LinkedInCommunity we have a number of immediate openings! Are you or someone you know actively in search of a new role? Let's connect! Here is a small sample of openings I am supporting today! #network #cisco #networkadministrator #networktechnician #servicedesk #servicedesktechnician #remote #onsite #fieldtechnician #helpdesk #electrician #accounting #informationtechnology

Desktop Support Engineer Interview Questions and Answers [part-3] 21) What is the difference between DC (Domain controller) and ADC (Additional Domain Controller)? There is one difference between the domain controller and additional domain controller, on DC all five operational roles are available while in ADC only three operational role is available. 22) What is a “Default Gateway”? The default gateway is the IP address of the router in the network. In any case, if the user wants to switch on to another network, or if they cannot locate their particular network than their query will be forwarded to the default gateway. 23) Name the Active Directory Partitions? There are three types of active directory partitions Schema partition Configuration partition Domain partition 24) What is Fix boot? Fix boot writes a new partition boot sector on to the system partition. 25) How many logical drives is it possible to fit on to a physical disk? The maximum number of the logical drive that can fit on a physical disk is 24, while the extended partition can only have 23 logical drives. 26) What is B Router? B Router means Bridge router. To provide communication between two or more different network like a computer to computer or computer to the internet, B Router is used. 27) What is the major difference you can mention about Gateway and Router? Gateway works on different network architecture and router works on the same network architecture. 28) Explain the term FIXMBR? FIXMBR it is a repair tool. It repairs the Master boot record of the Partition Boot Sector. 29) Explain the term SID? SID stands for Security Identifier. Every computer object has a unique ID which is known as SID. 30) What is the difference between incremental backup and differential backup? Differential backups will select only files that are changed since the last backup. Incremental backups will select only the data that has changed since the last backup.

Cracking the Code: Network Engineer vs Network Administrator For aspiring talent looking to pursue a role in network engineering but don't fully know which position to set their sights on, this guide is here to support you. As two of the top jobs within the networking space consist of engineering and administrator roles, we're focusing on them to reveal the core differences between these two in-demand roles. Discover which path aligns with your career goals as we compare responsibilities, skills, salaries, and career progression. Ready to dive in? Find our blog linked below 👇🏼 #networkengineer #networkadministrator #ITcareer #techcareer #networkingjobs #hamiltonbarnes