Tired of dealing with last-minute changes that lock you into seemingly endless rounds of MLR? With our digital experiences, time to market is expedited, our customer success team supporting you along the way. Plus, the brand stories you can tell are limitless! This is what a patient registration experience can look like.⬇️ #digitalexperiences #healthcaremarketing
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It’s no secret that providers must build trust and confidence with patients and their families in post-acute care. More than interactions, it requires consistently delivering reliable and compassionate care that meets their unique needs. In our recent #blog, Amanda Hannan, customer success manager, offers five key strategies to elevate consumer confidence and transform patient experiences: https://bit.ly/4b20rTn
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Hearing from customers helps us improve our processes that impact customer support and patient care. For example, in 2022 Cook saw a 47% growth in new users to our updated Customer Portal. Learn more: bit.ly/3H5prem #cookmedical #HIRC #supplychain #customerportal
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Vice President, Customer Success at Citus Health, a ResMed Company. Global Products & Services
Check out Amanda’s insights!
It’s no secret that providers must build trust and confidence with patients and their families in post-acute care. More than interactions, it requires consistently delivering reliable and compassionate care that meets their unique needs. In our recent #blog, Amanda Hannan, customer success manager, offers five key strategies to elevate consumer confidence and transform patient experiences: https://bit.ly/4b20rTn
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What would you do if a third of your patients canceled their next appointments? 📅📅❌ About 1 in 3 consumers will leave a brand they love after just ONE bad experience. Dive into "The Impact of Customer Experience on Practice Revenue," which compiles key strategies to enhance patient satisfaction and see your revenue grow. Learn more at https://lnkd.in/gDp3ChAJ #CustomerExperience #PatientExperience #PhysicalTherapy #RehabTherapy
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What would you do if a third of your patients canceled their next appointments? 📅📅❌ About 1 in 3 consumers will leave a brand they love after just ONE bad experience. Dive into "The Impact of Customer Experience on Practice Revenue," which compiles key strategies to enhance patient satisfaction and see your revenue grow. Learn more at https://lnkd.in/eKtqmbJh #CustomerExperience #PatientExperience #PhysicalTherapy #RehabTherapy
How Customer Experience Affects Practice Revenue
app.marketbeam.io
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Global Executive: Growth, Scale & Customer Experience | Chief Customer Officer | Collaborative, Authentic Leader with 20+ Years of Experience Making Companies—and People—Successful
What would you do if a third of your patients canceled their next appointments? 📅📅❌ About 1 in 3 consumers will leave a brand they love after just ONE bad experience. Dive into "The Impact of Customer Experience on Practice Revenue," which compiles key strategies to enhance patient satisfaction and see your revenue grow. Learn more at https://lnkd.in/gT9qXQUS #CustomerExperience #PatientExperience #PhysicalTherapy #RehabTherapy
How Customer Experience Affects Practice Revenue
app.marketbeam.io
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Struggling with long patient hold times and overloaded contact centers? Discover how Agent Chat can revolutionize your customer service with secure, HIPAA-compliant conversations that cut wait times and boost satisfaction! 📞➡️💬 Read more on how to transform patient experience and increase efficiency: https://hubs.li/Q02PxbDG0 #CustomerExperience #AgentChat #Healthcare #Efficiency #PatientCare
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Are you asking PX survey questions that are actionable and drive change, or do they just check a box? Get our latest resource for the top ten questions our clients ask to keep improving:
For Patient Experience Week we’re sharing “The Top 10 Patient Experience Survey Questions to Drive Change”. Based on evaluations from the Feedtrail Customer Success team, this resource outlines the questions our partners use to drive the most actionable change across their organizations. Get the checklist and ensure you’re asking the right questions: https://lnkd.in/gbz2sMGZ #PXWEEK #PXWEEK2024
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In our inaugural KLAS Research validation, our Patient Portal received an impressive overall customer satisfaction score of 86*! This score surpasses the KLAS average of 77 for all other rated Patient Portals. From the beginning, our mission has always been to deliver a better way for patients to engage with their health while streamlining provider and practice management workflows. Receiving such positive feedback from our customers means we're successfully delivering on that mission, and for that, we are incredibly proud. Although most EHR vendors offer a patient portal, the functionality does not always meet customer needs. Through KLAS interviews, our customers indicated that our Patient Portal fills that gap and especially excels in ease of use, customizability, and integration capabilities. If you'd like to learn more about what makes our Patient Portal unique or join the ranks of our happy customers, schedule some time to chat with us here: https://hubs.ly/Q02Byjp20 #InteliChart #PatientEngagement #HealthcareTechnology #CustomerSatisfaction #KLAS #HealthIT #HealthcareInnovation *Limited data
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Did you manage to catch our latest blog post? ☁️ Our latest blog, ‘Elevate Your Practice: Month Five-Six of Dentally’s Customer Success Programme’ shares insights on treatment acceptance, and what happens during a six-month review of using our Customer Success Programme. We delve into patient communications, and how to get patients to accept their treatment recommendations, and how to drive a loyal patient base that drives sustainable growth. Check it out here: https://hubs.la/Q02tDSSf0 🇬🇧🇮🇪🇦🇺🇨🇦 #DentallyElevate #CloudSoftware #DentalInnovation
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