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View profile for Emily Glassberg Sands

Head of Information at Stripe

Card testing is one of the most significant fraud threats today. Stripe has built a powerful machine learning flywheel to reduce card testing attacks by 80%. Dive into our latest blog post to learn how our innovations – including a foundation model trained on billions of global transactions – can protect your business.

Sagiv Abotzadka

E-commerce Expert | Scaling brands online

1mo

Hi everyone, I’ve been using Stripe for over a year across multiple e-commerce brands, maintaining near-zero dispute rates, fully compliant KYC docs, and 3D Secure on all transactions. Recently, however, I’ve seen several of my accounts restricted simultaneously with little explanation. This has caused significant disruptions to my business operations. Steps I’ve taken so far: • Provided all requested documentation (invoices, tracking info, supplier details). • Implemented extra fraud-prevention measures. • Tried appealing and reaching out to Stripe, but keep receiving automated responses. How you can help: • If you’ve dealt with Stripe restrictions before and successfully resolved them, I’d love your insights. • Any direct contacts or escalation paths inside Stripe you can recommend? • Suggestions for alternative payment solutions that can handle monthly volumes around $300K–$400K and support the Israeli market. We believe our operations are fully compliant and safe, so this feels like a misunderstanding. Really appreciate any guidance or introductions to the right people who can help escalate our case within Stripe. Thank you in advance for your time and support! Best regards, Sagiv Abotzadka

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Stripe is holding €3100 of my money for no reason. No explanation, no disputes, no chargebacks—just a payment provider refusing to release my own funds. This isn’t just frustrating, it’s unethical and likely a violation of financial regulations. As a business owner, I rely on access to my revenue, and Stripe’s actions are directly harming my operations. I won’t stay silent about this. If they can do this to me, they can do it to anyone. I’ll be making sure this issue is heard—on every post, comment, and partnership they’re involved in. Businesses deserve better than a payment processor that withholds their money without cause. If you’re using Stripe, be warned. This could happen to you too.

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Ron Singh

Stripe | Financial Services, Fintech, Payments & Product Attorney | Legal Advisor & Experienced People Leader

3mo

Powerful!

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Any payment processor is better these clowns will accept your business then close your account after you start making money and essentially seize it destroying your business. They blocked my account more then year ago & still didn't refund my money! Obviously Stripe scamming company!!!! Be aware

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Sebastien Proulx-Bonneau

Director, Payments & Compliance @ Amilia

3mo

Impressive! 👌🏼

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Dwayne Gefferie

The Payments Strategist | The Future of Payments Is Changing. I Help Payments Companies & Acquirers Stay Ahead.

3mo

Is it open sourced? 😅 Asking for a friend

Salman Abid

Strategic & Results-Oriented Leader, MBA, PMP, B.E

1w

Emily Glassberg Sands Please help to get our funds back.

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