Sandeep Rai’s Post

In a hybrid world 🌍, exceptional customer outcomes are born from empowered Teams. It’s not about where they work 🏠💻, but how they connect 🤝, innovate 🚀, and deliver customer delight 🎯—every single time.

📢 Recommendation Alert: I’m reaching out to my network to recommend an exceptional talent who's recently become available. RAJESH CHOUDHARY (PMP®) Safe Agile 6 is a seasoned expert in End-User Computing (EUC) and Digital Workplace (DWP) tools, With deep expertise in Digital Experience (DEX), he would be an excellent fit for DEX Architect or Service Delivery roles. If you're looking for someone with a proven ability to optimise digital experiences and drive success in service delivery, I highly recommend connecting with RAJESH CHOUDHARY (PMP®) Safe Agile 6. Please feel free to reach out for more details or an introduction.

Both Gartner and Forrester have come out with reports on digital employee experience recently. What did they have to say? Check out this Lakeside Software blog post with a refresher on everything you need to know about #DEX.

Join us for an exclusive webinar featuring Forrester Principal Analyst Andrew Hewitt and Lakeside Software Founder Mike Schumacher as we delve into the three critical digital employee experience initiatives every IT organization should prioritize in 2025. #DEX

💡 Building a customer-facing team isn't just about filling roles—it's about fostering a culture of trust 🤝, agility 🏃♂️, and relentless focus on delivering value. When you nurture your team, success 🎯 becomes the natural outcome of every customer interaction!

💡 𝐇𝐚𝐩𝐩𝐲 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬 = 𝐇𝐚𝐩𝐩𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 has always been the mantra. But in today’s digital age, it's evolved into something even more powerful: ✨ 𝐒𝐭𝐫𝐨𝐧𝐠 𝐃𝐄𝐗 = 𝐒𝐭𝐫𝐨𝐧𝐠 𝐂𝐗! ✨ Investing in seamless technology isn’t just an internal upgrade—it’s the secret sauce for elevating customer success. When employees have the right digital tools, they can focus on what matters most: delivering amazing customer experiences. 💻🚀 #CustomerSuccess #DigitalExperience #DEX #CX #FutureOfWork #EmployeeEngagement

𝐈𝐧𝐭𝐮𝐧𝐞 𝐯𝐬. 𝐂𝐨𝐧𝐟𝐢𝐠𝐌𝐠𝐫? 𝐍𝐨𝐩𝐞, 𝐢𝐭’𝐬 𝐈𝐧𝐭𝐮𝐧𝐞 + 𝐂𝐨𝐧𝐟𝐢𝐠𝐌𝐠𝐫 = 𝐂𝐨-𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭! While Intune is gaining ground, especially with its cloud-native architecture, Config Manager remains crucial for organizations with on-prem infrastructure. The future? A hybrid approach leveraging both tools! Here’s why Intune is shining bright: ☁️ Cloud Adoption: Perfect for managing cloud environments. 📱 Mobile Device Management: Ideal for today’s mobile-first workforce. 🏠 Remote Work: Seamlessly manages devices outside traditional office setups. 🔒 Security & Compliance: Strong security features keep your data safe and compliant. #EndpointManagement #Intune #ConfigMgr #CloudManagement #DigitalWorkplace #ModernManagement #HybridManagement

🚀 Digital Workplace Transformation isn't just a destination—it's an ongoing journey! 🌍 ✨ Every step enhances employee experience and unlocks productivity 📈 through smarter tools 🛠️, powerful automation 🤖, and the magic of Gen AI 🧠. The future of work is NOW! #DigitalWorkplace #GenAI #Automation #EmployeeExperience #FutureOfWork #WorkplaceTransformation #Productivity #AI #ModernWorkplace

Transform Your Digital Employee Experience (DEX) with These 5 Game Changing Strategies 🚀 #DigitalTransformation #DEX #FutureOfWork"

Don’t just solve problems—prevent them! A proactive approach to customer success can engage and entertain your customers as it drives results. 🛠️ #CustomerSuccess #ProactiveApproach