SWOOPOS’ Post

Traditional 9-to-5 customer support just doesn’t cut it in the coffee business. For cafés, the busiest times are Thursdays through Sundays—right when most support teams are winding down. At Edify, we offer 18-hour support, 7 days a week, so you can get the help you need when it matters most. ☕Weekend Rush: Get assistance during peak times, like Saturday mornings, when operations can’t afford delays. ☕Operational Confidence: Troubleshoot issues and optimise inventory with real-time support tailored to your needs. ☕Accessibility: Whether it’s early mornings or late evenings, our team is on hand to keep your café running smoothly. Maximise efficiency with Edify support. Learn more at https://lnkd.in/eVNpy8hb

How are subscription models fostering loyalty?👇 In an interview with Al Arabiya News Channel, our UAE Country Manager Daumantas Grigaravicius discusses how great customer service and flexible cancellation policies play a role in building lasting customer loyalty. Catch the full conversation here. To know more on how Adyen supports subscription businesses, check out our website: https://shorturl.at/OdhrN

#CapitalNews CBE launches customer service month to enhance client engagement The Commercial Bank of Ethiopia (CBE) has officially kicked off its Customer Service Month, running from January 2 to February 2, 2025, under the theme “Outstanding Service, Happy Customer.” This initiative aims to reinforce the bank’s commitment to enhancing customer satisfaction and engagement. CBE, which boasts over 45 million customers, is taking significant steps to improve its service delivery. Read More (https://lnkd.in/dSd9sd5A)

To increase customer satisfaction, the Postal Service launched a new package shipping service called USPS Ground Advantage in July 2023. Replacing three older package shipping services, Ground Advantage joined two other longstanding package services: Priority Mail and Priority Mail Express. Our auditors looked at all three package shipping services from July 2023 to March 2024 to determine their service performance and effectiveness. We found that while the introduction of Ground Advantage simplified the flow of packages through the postal network, service performance goals were not met for the three services during that period. You can find more details and our recommendations in our report: https://bit.ly/3yalsfJ #USPSOIG #USPS #package #shipping

Check in superior customer service! Vecheck's Check-In Solution makes the front desk process easier. Customers can quickly enter their name and number when they arrive, ensuring a smooth check-in. Not only does this keep your customer database accurate — free from typos in emails — it also significantly reduces the workload for your service staff, allowing them to focus on delivering superior customer service. #Vecheck #CustomerExperience #FrontDeskEfficiency #DigitalCheckIn #ServiceInnovation  #CustomerData #SmoothCheckIn #BusinessSolutions

Manage your payments easily, across your logistics park or economic zone with our Automated Billing module. With CARGOES Zone Management System, you can store individual customer billing preferences and provide a comprehensive payment history, ensuring efficiency and transparency for all stakeholders. Find out more: https://lnkd.in/dPvzYzZm #Zonemanagement #automatedbilling #AdvancedBilling #Adaptability