Sybill’s Post

Don’t sign and move on ❌ your clients deserve better. If your client is always the one chasing you, you’re on track to losing them. Instead, proactively communicate with timely updates and ease their minds before they reach out with questions (ALWAYS anticipate needs). BUT don’t only give updates or talk business. 🤝 The more rapport you build with your clients, the more reluctant they will be to leave. Connecting on a more personal level will cement your relationship. Customer longevity goes beyond signing 🖊️ Get our FREE E-book on 4 customer success secrets and how to implement them: https://hubs.li/Q02FpxQH0 #SandlerMiami #Customerrelations #CustomerRelationships #Sales

Just finished reading the book 7 Pillars of Customer Success by Wayne McCulloch and I'm so glad I did! It's a must-read for anyone in #customersuccess, or for anyone who wants to learn more about how to build and maintain successful customer relationships. He does a great job of explaining the seven key pillars of customer success, and he provides real-world examples and case studies to illustrate his points. I especially appreciated his emphasis on the importance of building relationships with customers and understanding their needs. Highly recommended!

Don’t sign and move on ❌ your clients deserve better. If your client is always the one chasing you, you’re on track to losing them. Instead, proactively communicate with timely updates and ease their minds before they reach out with questions (ALWAYS anticipate needs). BUT don’t only give updates or talk business. 🤝 The more rapport you build with your clients, the more reluctant they will be to leave. Connecting on a more personal level will cement your relationship. Customer longevity goes beyond signing 🖊️ Get our FREE E-book on 4 customer success secrets and how to implement them: https://hubs.li/Q02Fg5fJ0 #SandlerMiami #Customerrelations #CustomerRelationships #Sales

Don’t sign and move on ❌ your clients deserve better. If your client is always the one chasing you, you’re on track to losing them. Instead, proactively communicate with timely updates and ease their minds before they reach out with questions (ALWAYS anticipate needs). BUT don’t only give updates or talk business. 🤝 The more rapport you build with your clients, the more reluctant they will be to leave. Connecting on a more personal level will cement your relationship. Customer longevity goes beyond signing 🖊️ Get our FREE E-book on 4 customer success secrets and how to implement them: https://hubs.li/Q02FgYqn0 #SandlerMiami #Customerrelations #CustomerRelationships #Sales

Our platform isn't just about boosting sales; it's also about fostering better customer relationships! With Cusecho's feedback management tools, you can actively engage with your customers, address their needs, and turn them into loyal advocates for your brand. In Micheal Leboeuf's words, "A satisfied customer is the best business strategy of all", meaning your success is dependent on the happiness of each and every customer. So, here's to a weekend filled with happy customers and thriving businesses! Cheers to your success!

Don’t sign and move on ❌ your clients deserve better. If your client is always the one chasing you, you’re on track to losing them. Instead, proactively communicate with timely updates and ease their minds before they reach out with questions (ALWAYS anticipate needs). BUT don’t only give updates or talk business. 🤝 The more rapport you build with your clients, the more reluctant they will be to leave. Connecting on a more personal level will cement your relationship. Customer longevity goes beyond signing 🖊️ Get our FREE E-book on 4 customer success secrets and how to implement them: https://lnkd.in/ewyv7vAW #SandlerMiami #Customerrelations #CustomerRelationships #Sales

Don’t sign and move on ❌ your clients deserve better. If your client is always the one chasing you, you’re on track to losing them. Instead, proactively communicate with timely updates and ease their minds before they reach out with questions (ALWAYS anticipate needs). BUT don’t only give updates or talk business. 🤝 The more rapport you build with your clients, the more reluctant they will be to leave. Connecting on a more personal level will cement your relationship. Customer longevity goes beyond signing 🖊️ Get our FREE E-book on 4 customer success secrets and how to implement them: https://hubs.li/Q02Fgw2h0 #SandlerMiami #Customerrelations #CustomerRelationships #Sales

I just concluded my first course for the day, and here are few tips that stood out for me. As a customer support representative, you can drive sales by connecting with your customers using empathy and knowing/ understanding their insights. You can also use the following “Dos” to effectively connect with your customer/clients: 1. Build relationships with customer/prospects 2. Think from a customer perspective 3. Create an empathetic two-way dialogue 4. Offer genuine solutions 5. Research to uncover customer insights Happy weekend ☺️

Did you know conversion rates can increase by 300% when you effectively manage customer relationships? Actively managing leads – being there every step of the way to guide families along their preneed journey – is the key to making sure no family gets forgotten or falls through the cracks. Learn how to make every lead count in our latest Kates-Boylston Publications Preneed Pro Tip, featuring Precoa Regional Director Kyle Aler: https://hubs.li/Q02nNXfY0

What's missing? Sponsored by Levity. Make your life as a freight broker easier with Levity. Levity categorizes your emails, extracts critical information, and updates your TMS, freeing you to focus on customer relationships. Learn more at Levity.ai.