Sylt Pickling’s Post

Delta’s Distribution strategy is built on what our customers value most: Better Products, Better Merchandising, and Better Servicing. Our team has been hard at work to ensure our customers have access to full content in their preferred channels of choice. We are excited to renew all multi-year agreements with our key travel technology (GDS) partners, setting the stage for NDC and the evolving distribution landscape! What do these agreements mean for our customers? 1. Full Content. Our full content agreements ensure business travlers have access to comprehensive Delta, Edifact, and NDC fares and products in agency channels without surcharges. 2. Value Sharing. Our industry poineering value-based commercial model remains intact, ensuring the entire managed travel ecosystem is rewarded for value creation and enhanced customer experience. 3. Modern Merchandising. The GDS’s continue to invest in customer experience on their platforms, ensuring travelers and travel agents have access to a premium shopping and booking experience in their preferred channel. Managed travel is transforming, and as many say — it’s an evolution, not a revolution. We are here to support you throughout the journey. #DeltaBusiness #DeltaProud #travelmanagement #corporatetravel

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Duty of care is unique in the sense that it is the only part of travel management that some clients believe has a moral component. If Everbridge doesn't want to take feeds, that's a business decision. If the client doesn't demand it to meet legal, fiduciary, and moral obligations then the client is either making a business decision or duty of care doesn't rise to the level of importance to make a change in suppliers. It is critically important that the data going into DOC is correct and given that the majority of data coming in is GDS, United correctly points out that changes and instances where the airline is taking over reservations do not always make it back into the GDS and therefore never gets to DOC. The problem is much more significant in the case of hotels - name normalization is a huge problem. Correct city but wrong country appears in some DOC systems. The list goes on. 20% air leakage 50% hotel leakage is standard. If duty of care is a box checking exercise then perhaps pushing back on taking feeds is a sound business strategy. I don't know. What I do know is that a client cannot claim that duty of care is critical if they don't look at the data and make sure its not only complete but also accurate. https://lnkd.in/dZDTPWyW

Of course they have! Apologies for the paywall but you don’t have to go past the headline. Simple stuff, really. Put your product where your customers want to buy. Support the most efficient marketplaces. Avoid the hype and delusional thoughts about becoming the “Amazon for Airlines”. Dodge the dodgy vendors (and their noisy acolytes) who solve a fraction of the problem. Work on technology and commercial agreements in tandem so that your loyal partners can adjust to and support innovation over time. Airline Distribution 101. Now, Travel Bookers, is your time to step up and send an SMS (Shift Meaningful Share) message to the airlines that have ripped you off over the last decade by imposing larcenous channel surcharges and withholding content aka the lowest fares, from the most efficient booking channels. Support the good guys. Bravo Delta Air Lines and Bob Somers and team. Well played! And Roman van Alten you asked what “better” looks like? Well here it is, mate. Way better! This is #NewDistributionCapability !

  With summer travel in full swing, it’s never too soon to start planning that next trip. @USA Today highlights what travelers of all ages and interests can look forward to when booking a stay at a Hilton All-Inclusive Resort. With exceptional dining, personalized accommodations, and authentic experiences that connect travelers with their destination, Hilton All-Inclusive is redefining traveler’s expectations for all-inclusive hotels.   Article Link: Planning a vacation? Why to consider going all-inclusive (usatoday.com)

https://ow.ly/RugN50SX5X2 Another report telling us #travel spending has slowed down. Do you think your company needs a new value proposition? #Business #Leisure #Inflation #Economy #Traveler #Consumers #Marketing #Sales #Tourism #Hotel #Airline #Staycation

The latest on market confidence in the specialist tour operator market. Thanks AITO - The Specialist Travel Association for sharing. Check it out here. #Travel #TourOperator #MarketConfidence

When you're traveling, a detective novel can reveal unexpected and unexplored sides to a city, like locals-only bars and empty beaches. Here's how to use a page-turner as a travel guidebook.

With airline frustrations on the rise, many travelers are opting for the comfort and convenience of trains. This article from Jacob Passy at The Wall Street Journal discusses the growing trend. https://lnkd.in/e2ZKFHUc #TrainTravel #TravelTrends

It's annoying enough that some travel suppliers have stopped emailing press releases to journalists and instead make us go to their "news" websites. But lately they've been redesigning these pages, and what's on top isn't necessarily their most recent announcements. The items are in random order, so you have to scroll through the entire site to make sure you don't miss something. One company has 2023 announcements mixed in with 2024 ones. I'd like to know who thought this was an efficient and effective change? #travelpr #traveljournalism #travelwriting #travelnews #travelcomms