SPA has an urgent need for a Systems Administrator in San Diego, CA. The candidate will be required to: 👉 Provide architecture, design, implementation, monitoring, and management support of secure information systems. 👉 Ensure maximum uptime, security compliance, and performance for users and mission. 👉 Interface with third-party support and equipment vendors as needed. 👉 Travel up to 20% to support remote client events. The ideal candidate will be a subject matter expert, providing technical solutions to meet the requirements of the SPA ORCA division and clients. Click the link and apply today: https://lnkd.in/dj78RyTB #recruiting #hiring #WeAreSPA #sysadmin #it
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Hi Friends, We have an Urgent requirement for the below position. Level 1 Desktop Support Engineer Candidate will be monitoring customers environments utilizing: MSFT Defender Cloud & Server (MSFT XDR/MSFT Sentinel) Responsibilities 1. **User Assistance:** - Respond to user inquiries and issues via various communication channels such as phone, email, or chat. - Provide guidance on software applications, hardware, and IT-related problems. 2. **Issue Triage:** - Assess and prioritize incoming support requests based on urgency and impact on the user's productivity. - Categorize issues and assign them to appropriate support teams if needed 3. **Basic Troubleshooting:** - Perform initial diagnostic procedures to identify the root cause of issues. - Guide users through basic troubleshooting steps and solutions. 4. **Password Resets:** - Handle password resets and account unlocks for various systems and applications. 5. **Documentation:** - Maintain accurate records of user issues, resolutions, and common troubleshooting procedures. - Create and update knowledge base articles to aid in issue resolution. 6. **Software Installation and Updates:** - Assist users with the installation and configuration of software applications. - Ensure that software and applications are up to date. 7. **Hardware Support:** - Provide basic support for hardware-related issues such as connectivity problems, printer malfunctions, etc. 8. **Escalation:** - Escalate more complex issues to higher-level support tiers or specialized teams. - Provide detailed information to assist higher-level support in resolving escalated issues. 9. **Communication:** - Keep users informed about the status of their requests and provide timely updates on issue resolution. 10. **Remote Desktop Support:** - Use remote assistance tools to troubleshoot and resolve issues on users' computers. 11. **Security Awareness:** - Educate users on security best practices and assist in identifying and mitigating security threats. Please share your consultant’s profile to Praveen_taduri@tecnics.com
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International IT Recruiter at SSE Global Technologies Inc. | HR Professional |Talent Acquisition Specialist | Performance Management & Appraisal
I am #HIRING!! Please hit #Like or #Comment so that i can review your porofile. Just comment "YES" We Will let you know if we have opportunities for you. Thanks #DesktopSupportEngineer #ITTechnician #FullTimEngineer #DispatchEngineer #TechnicalSupport #ITSupport #HelpDesk #Troubleshooting #NetworkSupport #HardwareSupport #SoftwareSupport #ITInfrastructure #ITOperations #ITServiceManagement #TechnicalProblemSolving #OnsiteSupport #DataCenters #MigrationsSupport
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Actively Hiring for "Help Desk Consultant" || Michigan Feel Free to reach me out @ manish@confluxsystems.com/678-374-6656. - Manages Medium, High, and Critical Incidents, including triage and assessment of impacted systems. - Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support teams using Standard Operating Procedure (SOP) 12. Sends Communications Matrix Notifications using SOP12-2 for High and Critical Incidents. - Monitors server and network system monitoring tools and responds appropriately to alarms. - Monitor the environmental equipment (Generators, UPS, PDU, Air Conditioning and buildings water supply) to ensure their proper operation. - Complete documentation of how the problem/issue was uncovered, who it affected, and the steps taken up to and including the final solution. - Monitor the security equipment and situations to ensure their proper operations and report all issues/irregularities to the proper organizations/persons. Track and monitor security concerns. - Complete documentation of how the issue/irregularity was uncovered, who it affected, and the steps taken up to and including the final solution. - Monitors system resources (e.g. processor, memory and input/output) to ensure that Service Level Agreement performance criteria are met and that system resources are not being over-utilized by one customer. - Opens trouble tickets and assign to the appropriate support group. - Grants physical access to hosting centers both locally and remotely. Administers established security policy for physical access to the (2) Hosting Centers. Executes programs and jobs on the mainframe computers utilizing an operator display terminal. - Controls production utilizing Automated Scheduling Systems to ensure that jobs are completed in the time required by the customers. - Responsible for tape library functions including pulling and hanging tapes for production, test batch processing, managing off-site storage and logging user input tapes as needed. Prepares and submits status reports detailing system operations. Reads, comprehends, and complies with email messages in timely basis. Uses communications tools appropriately to receive and disburse information. - Answers and makes phone calls as necessary. Communicates statuses using tools such as trouble tickets, status boards, broadcast messages and status reports. Reviews the Change Management Forward Schedule of Change and updates Requests for Changes (RFCs) as needed, when requested by the change builders.
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Opportunity
Good day Everyone, We are urgently looking for a talented skilled #SupportTechnician for an #IT Service company based in Rivonia, Johannesburg. They are currently running for 30 years! If you are interested and would love to be apart of their amazing Operations Division team, please be sure to take a look and apply for the position via the following link provided. #jobopportunity24 #supporttechnicians #itjobs #informationtechnology #technicians #desktop
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#hiring IT Support Specialist II, Washington, United States, $95K, fulltime #jobs #jobseekers #careers $95K #Washingtonjobs #DistrictofColumbiajobs #ITCommunications Apply: https://lnkd.in/gW_skC44 This is NOT a remote position. POSITION SUMMARY: The IT Support Specialist II is a critically important role situated in the IT Department responsible for in person, telephone, and hardware support of all firm authorized technology and related services, including troubleshooting and resolving technical problems. In many ways, the IT Support Specialist II is the IT Department's emissary to the rest of the firm since they'll support our attorneys and staff on a wide range of technology issues typically found in large law firms - especially related to the processing of legal documents. The IT Support Specialist II supports the firm's IT System Engineers and must be able to resolve Help Desk trouble tickets quickly, pleasantly and efficiently. This position also provides new hire training and desk side coaching to attorneys and staff on the use of all of the firm's supported technology. KEY RESPONSIBILITIES: SPECIFIC DAILY RESPONSIBILITIES 1. Resolve end user calls presented by phone, email, or face to face interactions, including issues with applications, computer hardware, printers, mobile devices, telephones, and basic network access.2. Log each user ticket as it occurs, monitor the firm's ticket queue dashboard, and resolve all assigned IT incident tickets using the firm's IT Service Management System.3. Resolve escalated local office or group assigned incident tickets.4. Use the firm's knowledge base of prior experience or consult other IT team resources in order to resolve incident tickets.5. Escalate tickets to appropriate support teams, when needed.6. Follow up on open issues in each ticket with appropriate escalation teams and provide regular progress updates to customer.7. Refer risks to the firm's information security to the firm's IT Security Team and validate users requesting changes to their account or resetting their password.8. Record issues and document troubleshooting efforts using the firm's IT Service Management System.9. Conference room setup with video conferencing equipment, projectors. 10. Tracking of leased hardware and purchased inventory. PERIODIC RESPONSIBILITIES 1. Participate in monthly IT maintenance server and desktop updates, and annual fire life safety shutdown testing.2. Perform lease returns, including preparing hardware to replace items that are due back to be returned, scheduling retrieval of old hardware from users, and wiping hardware prior to returning to leasing company.3. Participate in on call rotation, responding to after hour calls within firm defined service levels.4. Work with IT team members on testing software applications, firm deployed images, and updating technical documentation.5. Assist with employee onboarding, including
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Dear Connections, Hiring for the below role. Go though the JD and share if you are a good match for this position. Title: Technical Lead - OneTrust Expert Experience: 8+ years Location: Dallas, TX Visa: H4 EAD, GC, GC EAD & USC only Contract: W2, 1099 or C2C Email: vtaneeru@mitresource.com Responsibilities: 1. OneTrust Implementation: a. Lead the implementation and configuration of OneTrust platform solutions to meet privacy and compliance requirements. b. Work closely with stakeholders to understand business needs and translate them into effective OneTrust configurations. 2. Technical Leadership: a. Provide technical leadership in the design, development, and maintenance of OneTrust configurations and integrations. b. Collaborate with cross-functional teams to ensure the seamless integration of OneTrust into the overall technology landscape. 3. Compliance Solutions Development: a. Design and implement custom solutions within the OneTrust platform to address unique compliance and privacy challenges. b. Stay updated on the latest OneTrust features and capabilities, incorporating them into the organization's privacy and compliance strategy. 4. Customization and Integration: a. Customize OneTrust workflows, forms, and templates to align with organizational processes and requirements. b. Integrate OneTrust with other enterprise systems and tools to create a unified compliance and privacy ecosystem. 5. Team Collaboration: a. Collaborate with development teams, privacy officers, legal teams, and other stakeholders to ensure alignment between technical solutions and regulatory requirements. b. Mentor and guide team members in building their expertise in OneTrust configuration and customization. 6. Documentation and Training: a. Create comprehensive documentation for OneTrust configurations, customizations, and integrations. b. Conduct training sessions for internal teams to ensure proper understanding and utilization of OneTrust features.
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#hiring Service Desk Analyst, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications Apply: https://lnkd.in/dT8kxxTc Service Desk AnalystHybrid - SATX US Citizenship RequiredSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete Job ResponsibilitiesPerforms a variety of advanced user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then act as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves advanced questions to problems associated with account administration, system navigation/functionality, access and FAQs. Compiles and regularly maintains a log of Frequently Asked Questions
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Freelance Web Developer (3rd-year BSIT Student) | Developer | UI/UX Designer | Network Cabling | Helping businesses become establish and streamline their services online
🌐 Network Administrator vs. System Administrator 🖥️ Ever wondered about the difference between these two crucial roles in IT? Here's a quick breakdown: 🔹 Network Administrator: Manages and maintains an organization's network infrastructure. They oversee network components like routers, switches, and firewalls to ensure smooth communication and connectivity. 🔹 System Administrator: Focuses on managing and maintaining computer systems, including servers, operating systems, and software applications. They handle the day-to-day operations, troubleshooting, and security of IT systems. While both roles are essential for keeping businesses running efficiently, they each have distinct responsibilities tailored to different aspects of IT infrastructure. Understanding these differences can help clarify career paths and responsibilities in the tech industry. #ITAdmin #NetworkAdmin #SysAdmin #TechCareers #ITInfrastructure
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