T-Mobile’s Post

So heartbreaking but doing what we can to help

I wanted to share the resources T-Mobile is providing to help those affected by the event in Southern California stay connected with their loved ones and ensure first responders have access to mission-critical data. T-Mobile's emergency response team has been collaborating with federal, state, and local officials, as well as emergency management agencies in California, to provide critical connectivity. Our ERT team is deploying solutions like Wi-Fi routers at incident command posts in Malibu and Pasadena. Our team is on-site in local communities, offering free Wi-Fi and device charging around the clock at designated locations, with updates provided as needed. Today T-Mobile and Starlink opened up T-Mobile Starlink Direct-to-Cellular service over impacted areas of Southern California to deliver wireless emergency alerts and SMS and enable 911 texting. While SpaceX's direct-to-cell constellation has not been fully deployed, we are once again temporarily making this early test version available for those who need it most. Please know that we are keeping you and everyone affected in our thoughts here in Northern California. We’re sending prayers and heartfelt support as you navigate through this difficult situation.

It’s been devastating to see how the wildfires have impacted residents and communities in SoCal. But I’m proud of all of T-Mobile's unwavering support from working alongside public safety officials to providing people with Wi-Fi, charging and more. I want to share the latest efforts from the technology team who have been working nonstop to restore service and will continue that momentum on the less 1% of sites remaining impacted near the Pacific Palisades: 🔘Over 100 emergency teams on the ground. 🔘Supplementing coverage with 600 portable and permanent generators deployed, trucks with 65ft antennas to extend coverage by 5m and other tech and microwave in place where fiber is damaged.  🔘Opened T-Mobile Starlink Direct-to-Cell service for basic and 911 texting and wireless emergency alerts.  🔘Provided first responders with 1,000 pieces of equipment like power banks, adapters and T-Priority enabled devices.  🔘Continuing to leverage AI solutions to help optimize network performance with 12K antenna uptilts and restores for improved coverage.   We know this is a time when connectivity is more important than ever, and we’re dedicated to providing that so the people affected can focus on their family, friends and homes. 🙏  https://lnkd.in/gnpXud6B

T-Mobile and Starlink Deliver Lifesaving Connectivity Amid California Wildfires D2C is coming on your regular phones ;-) T-Mobile is actually opening the service to the people of #LA following the #Palisade #fires The devastation caused by the California wildfires is heartbreaking. To support affected communities, #TMobile has activated its T-Mobile Starlink Direct-to-Cellular service in impacted areas. Although #SpaceX’s full #satellite network isn’t fully operational yet, this service ensures critical connectivity by enabling wireless emergency alerts, SMS, and 911 texting—even without commercial power or traditional network coverage. This vital connection helps keep people informed and safe during this crisis. Learn more: https://bit.ly/4fW9ciO

#SoCalSMSCapacityNotice 1. For those that have T-Mobile and are experiencing coverage issues, re-engage this new SMS solution on your existing T-Mobile powered, mobile device to get through to others, on T-Moble. 2. User shortest possible messages, coded as necessary 3. Include 'SAFE' notice and/or 'Location' (to loved ones and First Responders) 4. Stay Safe. T-Mobile SpaceX

In 2024, the Division of Telecommunications added Starlink Satellite services to SUNCOM’s catalog, providing reliable connections in areas affected by disasters.

SPACEX TO PROVIDE STARLINK TERMINALS FOR AREAS AFFECTED BY THE LOS ANGELES FIRES I hope Starlink mesh networks are being considered by local governments, first responders, and emergency management departments as a single terminal is not the most efficient way to use Starlink (terminal). Why have a single mobile spot where you can provide internet and Wi-Fi calling access to local AND multiple remote sites with a single Starlink terminal? https://lnkd.in/gyNja36J

Connectivity is super important for helping respond to safety incidents and calling for help. But many parts of the country currently lack cell phone reception.   Whether you are out on a boat this summer, or tramping through our beautiful countryside, Kamile Stankute, Public Policy Advisor, explains this new Starlink Direct to Mobile service will be a gamechanger for One NZ customers.    Initially it’ll launch with text only, and our teams are out testing this now. Find out more at https://lnkd.in/gpz9VSMX

Did you know that we also install starlink for our clients? Starlink has been a game changer for us. Clients have peace of mind knowing that starlink reliability ensures they will have remote access to their cameras 24/7 without interruption. Do you have starlink? #starlinkinstallation #starlink #eyesonyousecurity #eyesonyouwheatbelt #eyesonyou #eyesonyouperth #businesssecurityperth #propertyprotection #businesssecurity #securityinstaller #wheatbeltbusiness #uniview #remoteviewing #remoteaccess #peaceofmind