T-Mobile’s Post

T-Mobile is doing everything we can for the communities affected by the Southern California wildfires. 🛰️ 𝗞𝗲𝗲𝗽𝗶𝗻𝗴 𝗽𝗲𝗼𝗽𝗹𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱: Our network has held up well, but we have generators available to help power any impacted sites in need of repair. We also opened our Starlink service to enable basic and 911 texting as well as wireless emergency alerts. 👨🚒 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗳𝗶𝗿𝘀𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝗱𝗲𝗿𝘀: We have provided our T-Priority service to 350 firefighters in the LAFD to ensure they have reliable, highest priority access to our network as they’re on the frontlines. 🔋 𝗣𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗿𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀: We have mobilized support trucks with free Wi-Fi, 24/7 device charging and other supplies available to anyone, regardless of provider. For current locations of support trucks and more on our response to the California wildfires, see this regularly updated post: https://lnkd.in/g67KvUS7

It's devastating to see the damage caused by the California wildfires. T-Mobile is doing everything we can to help affected communities and first responders stay connected. Here are a few updates:  🔘 T-Mobile and Starlink opened up our T-Mobile Starlink Direct-to-Cellular service in impacted areas, delivering wireless emergency alerts, SMS, and enabling 911 texting, even without commercial power.  🔘 We’ve restored over half of the sites affected by power loss and are working to support the rest with portable generators.  🔘 We are collaborating with federal, state, and local officials to ensure critical connectivity, including deploying Wi-Fi routers at key locations.  Additional details on community support can be found here: https://lnkd.in/gnpXud6B

The devastation in California is heartbreaking. Our thoughts are with the people and businesses affected. To the first responders, EMS, and everyone working tirelessly to save lives and contain the fires—thank you. T-Mobile’s Emergency Response Team (ERT) is on the ground ensuring the incredible efforts of first responders and agencies have the connectivity they need. We’re working closely with FEMA, Cal Fire, and local agencies to support communication and restoration efforts. If your organization needs support, reach out—we’re ready to help. Reliable connectivity is critical during emergencies. Overlapping coverage and more than 600 permanent and portable generators have helped restore service to many areas impacted by power loss. Our teams are continuing to refuel and deploy equipment as conditions safely allow. We’ve also activated our T-Mobile Starlink Direct-to-Cellular service in Southern California. This early version supports emergency alerts, SMS, and 911 texting where it’s needed most. For updates on our response, visit: https://t-mo.co/4hcY7uZ. We're here to stand with the communities impacted and support their recovery. #CAWildfires

The devastation in California is heartbreaking. Our thoughts are with the people and businesses affected. To the first responders, EMS, and everyone working tirelessly to save lives and contain the fires—thank you.   T-Mobile’s Emergency Response Team (ERT) is on the ground ensuring the incredible efforts of first responders and agencies have the connectivity they need. We’re working closely with FEMA, Cal Fire, and local agencies to support communication and restoration efforts. If your organization needs support, reach out—we’re ready to help.   Reliable connectivity is critical during emergencies. Overlapping coverage and more than 600 permanent and portable generators have helped restore service to many areas impacted by power loss. Our teams are continuing to refuel and deploy equipment as conditions safely allow.   We’ve also activated our T-Mobile Starlink Direct-to-Cellular service in Southern California. This early version supports emergency alerts, SMS, and 911 texting where it’s needed most.   For updates on our response, visit: https://t-mo.co/4hcY7uZ. We're here to stand with the communities impacted and support their recovery. #CAWildfires

With Hurricane Milton closing in, Google Pixel users have a vital tool at their disposal—the Satellite SOS feature. This functionality ensures that even when cellular networks fail during severe weather events, communication channels to emergency services remain open. Here's a firsthand perspective: Last year, during Hurricane Loraine, my connectivity was entirely disrupted. But, a friend who had configured Satellite SOS on their Pixel device could send critical updates to his family and emergency services. This capability wasn't just impressive; it was a lifeline. Setting up Satellite SOS means ensuring your Pixel's software is current and that Google Messages is your default messaging app. In practice mode

As response and relief efforts continue in Southern California, we are reminded of how vital connectivity is—especially for the #FirstResponders working tirelessly to protect lives and communities. Reliable communication tools can make all the difference when every second counts. To support these efforts, T-Mobile has activated our T-Priority network slice for 350 Los Angeles Fire Department members. With the power of our 5G Standalone Core, they’ll have access to lower latency, faster speeds, more capacity, and the highest network priority—even during the most extreme congestion. This is just one way we’re standing with those who are putting everything on the line to keep us safe. Learn more about how T-Priority supports emergency teams: https://lnkd.in/gxH6Ct9n To everyone affected: We’re here for you. Let’s keep finding ways to support each other through this. #CAWildfires #TPriority

🚨 T-Priority: A True Game Changer for First Responders 🚨 I cannot emphasize enough how much of a breakthrough T-Priority is for public safety. This isn’t just priority access and preemption (which you still get)—this is your own dedicated 5G network slice! It’s built to deliver faster speeds, lower latency, and total reliability, even in the most congested situations. And with Starlink capabilities coming soon, agencies will be truly future-proofed with the most advanced, reliable network available. If you're looking to equip your agency with the best, now is the time. #TPriority #FirstResponders #5G #TMobile #PublicSafety #Starlink Paul M. Kircher Gary Giles Daniel Stetkevich, MPA Mike Dust Michael Lange Shawn Adams Jay Weitman, MBA Kirk Arthur Patrick OConnor Eric Olsen Bob Lee Carlos D. Gonzalez Craig Martinez Steve Cercone Jeff Christiansen David Sanabria Autumn Manning Ron Rasmussen

Wireless providers are taking steps to support local communities during the Los Angeles wildfires. From restoring cell sites to offering customers billing relief, read how the wireless industry is committed to prioritizing public safety, maintaining connection, and providing critical support to customers and first responders in our new blog: https://lnkd.in/eah8ccTh #CAwildfires

As network restoration efforts continue following the California wildfires, #WiFi is stepping in to help fill connectivity gaps for mobile carriers amid fiber and cellular disruptions. Member companies Verizon, T-Mobile, and AT&T have deployed Wi-Fi stations to keep communities and first responders connected, as Wi-Fi is critical in ensuring reliable communication during emergencies. Read more here: https://bit.ly/40zcT8F