Taco John's International, Inc.’s Post

Following in the footsteps of travel 🚄 providers, some restaurants are now looking at introducing surge pricing – making items 🍔 more expensive to order in peak times like the lunch 🍽️ rush. It’s early days, but even suggestions of surge pricing have proved unpopular with customers so far. For people who prefer to cook 🧑🍳 their own meals, there’s Meyer Group, the UK’s largest supplier of top-quality kitchenware. During the pandemic, Meyer Group saw an unprecedented increase in demand to their contact center ☎️ – which meant that average handle times and CX suffered, with some customers waiting ⏱️ 10 days for a first response. By deploying Verint Messaging 📧 Meyer Group successfully reimagined its customer conversations and supercharged its CX offering, with impressive results: 🍳Lowered time to first response from up to 10 days to 24 minutes 🍳Reduced cost per contact by approximately 50% 🍳Increased CSAT score from 45% to 95% Check out the full success story today! #CustomerExperience #CX #Retail #MeyerGroup #CustomerService #Messaging #AHT #CSAT #Verint

Wendy's could be about to turn the fast-food game on its head with a pricing strategy straight out of Silicon Valley. But it’s not a sure thing because Wendy’s could be driving its customers to its competitors. Small price changes often go undetected by consumers, so Wendy’s will need to get its surge pricing just right. In any case, looks like we’re well on our way to a dystopian future where everything is dynamically priced with AI. https://lnkd.in/eMWnya3S #Wendys #SurgePricing #FastFoodInnovation #PricingStrategy #ConsumerBehavior #FoodIndustryTrends #RestaurantTech #MarketDynamics #BusinessModelInnovation

AI / ML is here for restaurants, my friends! "In the 58 orders where shoppers interacted with Voice-AI technology, the total service time was reduced by an additional 29 seconds. This suggests that AI has the potential to make the drive-thru experience even faster and more efficient." If you haven't already seen this report from last week it is definitely worth the read, featuring insights from tremendous brands such as #chickfila #wendys #carlsjr #hardees #dunkin and more.

Following in the footsteps of travel 🚄 providers, some restaurants are now looking at introducing surge pricing – making items 🍔 more expensive to order in peak times like the lunch 🍽️ rush. It’s early days, but even suggestions of surge pricing have proved unpopular with customers so far. For people who prefer to cook 🧑🍳 their own meals, there’s Meyer Group, the UK’s largest supplier of top-quality kitchenware. During the pandemic, Meyer Group saw an unprecedented increase in demand to their contact center ☎️ – which meant that average handle times and CX suffered, with some customers waiting ⏱️ 10 days for a first response. By deploying Verint Messaging 📧 Meyer Group successfully reimagined its customer conversations and supercharged its CX offering, with impressive results: 🍳Lowered time to first response from up to 10 days to 24 minutes 🍳Reduced cost per contact by approximately 50% 🍳Increased CSAT score from 45% to 95% Check out the full success story today! #CustomerExperience #CX #Retail #MeyerGroup #CustomerService #Messaging #AHT #CSAT #Verint

Following in the footsteps of travel 🚄 providers, some restaurants are now looking at introducing surge pricing – making items 🍔 more expensive to order in peak times like the lunch 🍽️ rush. It’s early days, but even suggestions of surge pricing have proved unpopular with customers so far. For people who prefer to cook 🧑🍳 their own meals, there’s Meyer Group, the UK’s largest supplier of top-quality kitchenware. During the pandemic, Meyer Group saw an unprecedented increase in demand to their contact center ☎️ – which meant that average handle times and CX suffered, with some customers waiting ⏱️ 10 days for a first response. By deploying Verint Messaging 📧 Meyer Group successfully reimagined its customer conversations and supercharged its CX offering, with impressive results: 🍳Lowered time to first response from up to 10 days to 24 minutes 🍳Reduced cost per contact by approximately 50% 🍳Increased CSAT score from 45% to 95% Check out the full success story today! #CustomerExperience #CX #Retail #MeyerGroup #CustomerService #Messaging #AHT #CSAT #Verint

Following in the footsteps of travel 🚄 providers, some restaurants are now looking at introducing surge pricing – making items 🍔 more expensive to order in peak times like the lunch 🍽️ rush. It’s early days, but even suggestions of surge pricing have proved unpopular with customers so far. For people who prefer to cook 🧑🍳 their own meals, there’s Meyer Group, the UK’s largest supplier of top-quality kitchenware. During the pandemic, Meyer Group saw an unprecedented increase in demand to their contact center ☎️ – which meant that average handle times and CX suffered, with some customers waiting ⏱️ 10 days for a first response. By deploying Verint Messaging 📧 Meyer Group successfully reimagined its customer conversations and supercharged its CX offering, with impressive results: 🍳Lowered time to first response from up to 10 days to 24 minutes 🍳Reduced cost per contact by approximately 50% 🍳Increased CSAT score from 45% to 95% Check out the full success story today! #CustomerExperience #CX #Retail #MeyerGroup #CustomerService #Messaging #AHT #CSAT #Verint

Following in the footsteps of travel 🚄 providers, some restaurants are now looking at introducing surge pricing – making items 🍔 more expensive to order in peak times like the lunch 🍽️ rush. It’s early days, but even suggestions of surge pricing have proved unpopular with customers so far. For people who prefer to cook 🧑🍳 their own meals, there’s Meyer Group, the UK’s largest supplier of top-quality kitchenware. During the pandemic, Meyer Group saw an unprecedented increase in demand to their contact center ☎️ – which meant that average handle times and CX suffered, with some customers waiting ⏱️ 10 days for a first response. By deploying Verint Messaging 📧 Meyer Group successfully reimagined its customer conversations and supercharged its CX offering, with impressive results: 🍳Lowered time to first response from up to 10 days to 24 minutes 🍳Reduced cost per contact by approximately 50% 🍳Increased CSAT score from 45% to 95% Check out the full success story today! #CustomerExperience #CX #Retail #MeyerGroup #CustomerService #Messaging #AHT #CSAT #Verint

A solid #tech #strategicplan with #AI is a game changing opportunity. Findings from the Qu 2024 State of Digital Report indicate that the future will be data-driven with API-centric platforms, new loyalty frameworks and more AI use cases. SHG will show you how to get #readyforthefuture. The Qupos Report is based on a survey of industry leaders at enterprise restaurant brands. More than 85% of the respondents were c-suite, vice president or director-level executives at multi-brand, multi-unit operators with a minimum of 20 locations in the U.S. https://lnkd.in/eH-TB5xp

Following in the footsteps of travel 🚄 providers, some restaurants are now looking at introducing surge pricing – making items 🍔 more expensive to order in peak times like the lunch 🍽️ rush. It’s early days, but even suggestions of surge pricing have proved unpopular with customers so far. For people who prefer to cook 🧑🍳 their own meals, there’s Meyer Group, the UK’s largest supplier of top-quality kitchenware. During the pandemic, Meyer Group saw an unprecedented increase in demand to their contact center ☎️ – which meant that average handle times and CX suffered, with some customers waiting ⏱️ 10 days for a first response. By deploying Verint Messaging 📧 Meyer Group successfully reimagined its customer conversations and supercharged its CX offering, with impressive results: 🍳Lowered time to first response from up to 10 days to 24 minutes 🍳Reduced cost per contact by approximately 50% 🍳Increased CSAT score from 45% to 95% Check out the full success story today! #CustomerExperience #CX #Retail #MeyerGroup #CustomerService #Messaging #AHT #CSAT #Verint

Following in the footsteps of travel 🚄 providers, some restaurants are now looking at introducing surge pricing – making items 🍔 more expensive to order in peak times like the lunch 🍽️ rush. It’s early days, but even suggestions of surge pricing have proved unpopular with customers so far. For people who prefer to cook 🧑🍳 their own meals, there’s Meyer Group, the UK’s largest supplier of top-quality kitchenware. During the pandemic, Meyer Group saw an unprecedented increase in demand to their contact center ☎️ – which meant that average handle times and CX suffered, with some customers waiting ⏱️ 10 days for a first response. By deploying Verint Messaging 📧 Meyer Group successfully reimagined its customer conversations and supercharged its CX offering, with impressive results: 🍳Lowered time to first response from up to 10 days to 24 minutes 🍳Reduced cost per contact by approximately 50% 🍳Increased CSAT score from 45% to 95% Check out the full success story today! #CustomerExperience #CX #Retail #MeyerGroup #CustomerService #Messaging #AHT #CSAT #Verint