Tactical Logistic Solutions’ Post

Hey, Keeping a close eye on your TikTok Shop's Performance Score is essential for ongoing success 📈. Here's a breakdown of the key metrics I focus on to ensure top-notch shop performance: **Product Satisfaction:** - **Negative Review Rate**: Monitoring and reducing negative reviews is crucial for maintaining customer trust and satisfaction ⭐. - **Seller Fault R&R Rate**: Ensuring minimal seller-related errors by implementing strict quality control and efficient processes ✅. **Fulfilment and Logistics:** - **30D Seller Fault Cancellation Rate**: Keeping this rate low by improving order accuracy and inventory management 📦. - **30D Late Dispatch Rate**: Ensuring timely dispatches to enhance customer experience and reduce dissatisfaction ⏳. **Customer Service:** - **Complaint Rate**: Minimizing complaints through proactive customer support and issue resolution 💬. - **24hr Response Rate**: Aiming to respond to customer inquiries within 24 hours to build trust and provide timely assistance ⏱️. Each of these metrics contributes to an overall shop performance rating, typically out of 5 🌟. By focusing on these areas, I ensure that every aspect of the TikTok Shop experience is optimized for success. Let’s connect if you’re interested in discussing how to elevate your TikTok Shop performance! Regards, #tiktok #tiktokshop #virtualassistant #ebay #amazon #accountmanagement #Customersupport

🚀📦 Exciting changes are coming to TikTok Shop! Starting September 4th, 2024, sellers will experience a shift in managing their shipping settings. Here's what you need to know: 🔹 *Product-Level Changes*: Individual product shipping options will no longer be available. Instead, sellers will set shipping preferences at the shop level, affecting all products. 🔹 *Automatic Selection*: TikTok will choose a shipping mode for the entire shop based on the majority of past 30-day orders. This aligns with the Co-Funded Free Shipping Program rollout. 🔹 *Post-Implementation Adjustments*: Sellers can still modify shipping settings in the Seller Centre under "Orders" and "Shipping" sections. These updates aim to enhance the shopping experience, bringing consistency to sellers and buyers alike. The Co-Funded Free Shipping Program is set to boost customer satisfaction by cutting shipping costs, potentially increasing sales. For sellers with specific shipping needs, it's crucial to review shop settings post-update to ensure alignment with business strategies. #TikTok #eCommerce #ShippingUpdates #CustomerSatisfaction #OnlineRetail #BusinessStrategy

The recent update from TikTok Shop, effective from September 4th, 2024, introduces significant changes to how sellers manage their shipping settings. Here’s a breakdown: 1. **Removal of Product-Level Shipping Options**: Previously, sellers could choose the shipping method (either "Shipped via Platform" or "Shipped by Seller") for each product individually. This option will no longer be available. 2. **Shop-Level Shipping Configuration**: After September 4th, 2024, sellers will only be able to set their shipping preferences at the shop level, rather than for individual products. This means that the chosen shipping method will apply to all products in the shop. 3. **Automatic Selection by TikTok**: For sellers who currently have different shipping settings at the product level, TikTok will automatically select a shipping mode for the entire shop based on the majority of orders from the past 30 days. This is TikTok's way of standardizing the process as they roll out the Co-Funded Free Shipping Program. 4. **Adjustments After Implementation**: Even after the change takes effect, sellers will still be able to adjust their shipping settings by going to the Seller Centre under the "Orders" and "Shipping" sections. This update is likely part of TikTok's effort to streamline the shopping experience on the platform, making it more consistent for both sellers and buyers. The Co-Funded Free Shipping Program seems to be a significant initiative by TikTok to enhance customer satisfaction by reducing shipping costs, potentially driving more sales through the platform. #tiktokshop #tiktokshopuk #newupdates #virtualassisstant #accountmanagent #virtualassisstant

As more businesses tap into the viral power of TikTok, the demand for quick, efficient fulfillment services has skyrocketed. Here’s how TikTok Shop is reshaping logistics: 1. Rapid Order Fulfillment: Viral trends mean sudden spikes in sales—speed is key!  2. Flexible Warehousing: From small creators to big brands, diverse product ranges need adaptable storage solutions.  3. Real-Time Data: Analytics-driven decisions to manage stock levels and predict demand. At TRG Fulfillment, we’re staying ahead of the curve, ensuring that your TikTok Shop success translates into seamless delivery and satisfied customers. Let’s turn those viral moments into lasting customer loyalty! #TikTokShop #Ecommerce #Fulfillment #Logistics #SupplyChain #Warehouse #CustomerSatisfaction #elevatewithTRG #Shipshiphooray

🔎 Navigate Peak Season with Fulfillment by TikTok Shop (FBT) Currently "invite-only", TikTok is making it even easier for ecommerce merchants to sell on the platform with the introduction of Fulfillment by TikTok Shop . With this new fulfillment solution, TikTok Shop will take care of storing, picking, packing, and shipping orders placed on TikTok on behalf of sellers. 💼 What's in it for Sellers? 💼 🌟 Competitve Pricing 🌟 Merchant Coverage 🌟 Scaling Made Easy 🌟 Fast Delivery Sellers on the platform are now able to guarantee a better, more reliable fulfillment experience. By entrusting TikTok with the logistics, they can focus more on crafting amazing products and engaging content, while TikTok handles the rest seamlessly. 🎁 Benefits for Customers 🎁 With FBT, they can now enjoy fast and reliable deliveries, enhancing their overall shopping experience. This enhanced service might just compel them to make repeat purchases, boosting customer loyalty and satisfaction. Ready to take your ecommerce game to the next level? #FulfillmentByTikTok #EcommerceRevolution #TikTokShop Add3 #paidsocial TikTok TikTok for Business

PROS AND CONS OF SELLING ON TIKTOK SHOP The Benefits: The first and most notable benefit of TikTok Shop is the potential for increased conversion rates. Because of the seamless checkout process, it’s easier than ever for users to find, view, and purchase products — all within TikTok. This seamless customer journey gives brands access to more data than ever to see the attribution. You don’t have to think about the halo effect — you can directly see how people engage with your brand and what they’re purchasing. Lastly, customer acquisition costs are notably lower for this commerce solution, mostly due to the possibility of an early adoption advantage. Getting in on this now means you’ll see lower costs than other commerce platforms (like Instagram Shop), and you’ll likely see the lowest cost on TikTok Shop itself before it explodes in popularity even more. Just two years ago, we were seeing Cost Per Follower or CPA on TikTok at just about $0.09 a follower - whereas now, although still low, has increased nearly tenfold to about $0.40-$0.90. The Challenges: While we’re bullish on TikTok Shop, there are certainly challenges that brands should consider before you dive head-first into the platform. First, some businesses will encounter challenges with their logistics and fulfillment services. You need to ensure you have processes in place to account for the shipping of these orders. Going viral is great — until you sell out. So make sure you have enough inventory in place as well. If your handle was registered internationally (outside of the US), you can’t see the US TikTok Shop because your account is labeled as an international account. Some brands have had to work through this hurdle in order to sell on TikTok. And, as with any new app or solution, there are always “teething” issues — problems that pop up because the commerce experience is still being refined by TikTok. You might encounter some glitches in the experience or back end, which can potentially cost time and money to sort out. . . . . . . . . . . . . #tiktokshopusa #tiktokshopuk #d2c #b2c #ecommerce #shopify #amazon #onlineshopping #ebay #walmart #alibaba #aliexpress #temu #sales #tiktokads #sparkads

Selling on TikTok Shop Issues TikTok Shop Issues Overview: Cancelled Orders due to Collection Timeout: USPS scanning delays cause automatic order cancellations. USPS service quality varies, affecting business. Hidden Customer Information: Customer details are blanked, causing packing confusion. Limits ability to build a customer database. Unfulfilled Free Samples: Creators not obliged to create content for free samples. No repercussions for non-delivery; affects creators and businesses. Printed Labels and Packing Slips: Lack of identifiable information lead s to packing mistakes. Affects order accuracy and fulfillment efficiency. Platform Navigation: Requires multiple clicks to access specific order details. Detailed breakdown of earnings not readily available. #tiktokshop

The recent update from TikTok Shop, effective from September 4th, 2024, introduces significant changes to how sellers manage their shipping settings. Here’s a breakdown: 1. **Removal of Product-Level Shipping Options**: Previously, sellers could choose the shipping method (either "Shipped via Platform" or "Shipped by Seller") for each product individually. This option will no longer be available. 2. **Shop-Level Shipping Configuration**: After September 4th, 2024, sellers will only be able to set their shipping preferences at the shop level, rather than for individual products. This means that the chosen shipping method will apply to all products in the shop. 3. **Automatic Selection by TikTok**: For sellers who currently have different shipping settings at the product level, TikTok will automatically select a shipping mode for the entire shop based on the majority of orders from the past 30 days. This is TikTok's way of standardizing the process as they roll out the Co-Funded Free Shipping Program. 4. **Adjustments After Implementation**: Even after the change takes effect, sellers will still be able to adjust their shipping settings by going to the Seller Centre under the "Orders" and "Shipping" sections. This update is likely part of TikTok's effort to streamline the shopping experience on the platform, making it more consistent for both sellers and buyers. The Co-Funded Free Shipping Program seems to be a significant initiative by TikTok to enhance customer satisfaction by reducing shipping costs, potentially driving more sales through the platform. If you have any specific shipping needs, it’s important to review your shop settings after this update to ensure everything aligns with your business strategy. #tiktokshop #policies #update #copy

which platform leaves you with more profit? Real cost of selling online "A Must know" Here's a quick breakdown: 𝗧𝗶𝗸𝗧𝗼𝗸 𝗦𝗵𝗼𝗽 𝗙𝗲𝗲𝘀 ↳ No Subscription Fees ↳ Referral Fee: 5% (UK) to 8% (US) 𝗔𝗺𝗮𝘇𝗼𝗻 𝗦𝗲𝗹𝗹𝗲𝗿 𝗙𝗲𝗲𝘀 ↳ Subscription: $0.99/item or $39.99/month ↳ Referral: 6% to 45% (varies by category) ↳ Fulfillment: $2.50 to $5.26 (standard items) ↳ Storage: $0.75 to $2.40 per cubic foot "Amazon has its customer base, but TikTok Shop is a rising star in the e-commerce world." Why TikTok Shop Stands Out? 1. Over 1 billion active users globally. 2. Smart algorithm for personalized content. 3. Direct product integration in videos. 4. Lower fees and user-friendly platform. 5. Live shopping and trend-driven opportunities. P.S. Launch or expand YOUR brand (TikTok Shop is Calling) P.P.S. Need help with your TikTok Shop journey? DM me "TTS Growth" #TikTokShop #Amazon #Ecommerce

🚨 TikTok Shop Fulfillment Change 🚨 TikTok Shop is now requiring orders to be sent out in less than 2 business days, a shortening from the current 3 day requirement. Late Dispatch Rate is a common issue among TikTok Shop merchants, and this new change could put even more pressure on your fulfillment team. LiveCraft has the right fulfillment partners to help you establish your Fulfilled By TikTok (FBT) plan to avoid late shipments, making sure you stay in good standing with TikTok and continue to stay on top of the algorithm. Reach out to us to schedule a time to discuss your fulfillment strategy! #tiktokshop #tiktok #tiktokshoppartner #socialcommerce