Tai Software’s Post

Freight broker rules to live by: Sell benefits, not features. Consistency over quantity. Leave your ego at the door. Compete with yourself only. Communication is everything. Aim for mastery, not mediocrity. Don’t undervalue customer retention. Carrier relationships before rapid business growth. #logistics #trucking #freightforwarding #freightbroker #3pl

Can we increase customer value in the freight forwarding industry? The answer is YES! In fact, we’ve been using some of these very simple strategies successfully over the years and still enjoying the benefits. This video explains what some of those strategies are and how you can do them too. Contact us for more details!

Can we increase customer value in the freight forwarding industry? The answer is YES! In fact, we’ve been using some of these very simple strategies successfully over the years and still enjoying the benefits. This video explains what some of those strategies are and how you can do them too. Contact us for more details!

The Freight Fortune Teller. We may not have a crystal ball, but we predict one thing for certain: your satisfaction with our seamless brokerage services. In the complex world of logistics, it's hard to predict what's around the corner. But one thing is clear: our team of experts is dedicated to making your freight experience as smooth as possible. That's why we're excited to introduce our Roadmap to Success, a customized approach to freight management that's designed to help you achieve your goals. With our cutting-edge technology, extensive network, and personalized support, we'll guide you every step of the way. Our services include: 1. Customized solutions tailored to your unique needs 2. Real-time tracking and updates, so you're always in the know 3. Expert guidance and support every step of the way Our Roadmap to Success is designed to help you: 1. Streamline your logistics operations 2. Reduce costs and increase efficiency 3. Improve customer satisfaction Don't leave your freight to chance. Trust us to deliver on our promise of satisfaction. Contact us today to learn more about our seamless brokerage services and let us help you create your own Roadmap to Success! #FreightFortuneTeller #RoadmapToSuccess #SeamlessBrokerage #LogisticsSolutions #SupplyChainManagement #FreightForwarding #BrokerageServices #DoverServicesInc #BlairWoyen

Companies that try to rely on a standard freight solution usually start to notice the following problems: ❌ Deliveries going missing  ❌ Lack of transparency around where their goods are ❌ Customer complaints ❌ Discrepancies in costs ❌ Inability to deal with non-standard shipments ❌ Getting stuck waiting for hours for a call centre operator to pick up When they spend some time working with a professional team that can help them create a tailored solution, they end up with: ✅ More predictable and manageable freight costs  ✅  Increased customer service  ✅  Direct access to an expert with inside industry knowledge ✅  A single point of contact ✅  Improved transparency for goods in transit ✅  More reliable deliveries Need help to reduce your freight costs and headaches? We’re here when you’re ready. #Freight #SME #Transport #Logistics #EffectiveFreightSolutions

𝗣𝗮𝗿𝘁 𝟮: 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝗶𝗻𝗴 𝗮 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗶𝗻 𝗙𝗿𝗲𝗶𝗴𝗵𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘚𝘶𝘣𝘫𝘦𝘤𝘵 𝘓𝘪𝘯𝘦: 𝘛𝘶𝘳𝘯𝘪𝘯𝘨 𝘵𝘩𝘦 𝘛𝘪𝘥𝘦 𝘸𝘪𝘵𝘩 𝘉𝘦𝘵𝘵𝘦𝘳 𝘍𝘳𝘦𝘪𝘨𝘩𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 Faced with ongoing discrepancies and mounting frustration, we explored different freight management solutions. One approach we found particularly effective involved partnering with a logistics company that could offer multiple carrier options and transparent communication. Our new partner provided a quote for the same shipment at $588. Adding a 10% markup (MU) for their services, the total cost to us was $647. By proposing a 10% MU on the final cost to our customer, we adjusted the invoiced amount to $712. This meant we made a profit of $65 instead of incurring a $161 loss. This partner's technology portal meticulously analyzed carrier invoices to ensure they matched the quotes, fighting all discrepancies with carriers before invoicing us. This newfound accuracy meant no more surprises and a significant reduction in time spent managing freight costs. Stay tuned to discover the impact on our financial health and customer satisfaction! #FreightManagement #CostSavings #LogisticsSolutions #BusinessImprovement

Can we increase customer value in the freight forwarding industry? The answer is YES! In fact, we’ve been using some of these very simple strategies successfully over the years and still enjoying the benefits. This video explains what some of those strategies are, and how you can do them, too. Contact us for more details!

Why doesn’t revenue continue to increase proportionally with customer service increases? Investing in a level of customer service that customers are expecting will cause revenue to increase quickly at first because it reaches the point where the conditions for an order qualifier have been met. Going above and beyond this service level will increase revenue but to a smaller and smaller degree. One reason why revenue may fall when service is increased too much is if the organization increases the price of the goods or services to compensate for its higher costs. Higher prices reduce demand. #customerservice #logistics #tradeoffs اللهم إنصرنا...

EXCEEDING EXPECTATIONS. That's just the way we do business. ✅ Our centralized customer service team is always available to you. ✅ We treat each customer as an individual. ✅ We evaluate your needs and find the delivery solution that is best for you. #transportationmanagement #freightbrokerage #kaglogistics #dedicatedtransportation #logistics #crossborder #crossbordersolutions KAG Logistics Kenan Advantage Group

More outstanding customer feedback! ✅ We're proud of the excellent service we offer to all customers 🤝 #customerservice #logistics #freightforwarding #freight #supplychainmanagement #customers