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#hiring E-commerce Specialist #WFO Share your CV with nazim@talentbasket.in CTC-11 LPA Experience: 4 Years Location- Kochi Job Details ·Responsible for orders getting into the system accurately and invoices getting to the customer fast as possible. ·Running reports several times per day to identify failed, blocked, or rejected transactions.    ·Troubleshooting the reason for failure, resolving the issue, and confirming that the transaction is able to pass effectively ·Solving for immediate customer needs where appropriate including requests for help, questions, complaints, issues or task requests ·Proactively identifying issues that would otherwise impact the customer and fixes them ·Troubleshooting with the customer, e-procurement marketplace technical support, internal IT teams to understand technical issues and address quickly with the customer. ·Generating and providing e-catalogs to customers. ·Order entry experience into SAP. ·Troubleshooting EDI & cXML transactions. ·Experience using SAP ERP transactions (orders, invoices, order confirmations, shipment notifications). ·Experience with B2B ecommerce transactions and processes. ·Must have experience working as a supplier to integrate customers on Ariba, Jaggaer, and Coupa ·Customer facing issue resolution experience. ·Ecatalog generation and process management. ·Must have Excel experience using vlookup and macros.

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