TalentBurst, an Inc 5000 company’s Post

In person, on the phone, online, and in traffic. Nobody likes waiting in lines. At TMC, our locally-based agents can cut waiting times for your customers while extending your operational capabilities. We provide scalable outsourced business support solutions that are specific to your needs. Want to know more? Contact our Business Development team to see how we can cut waiting times for your business - https://lnkd.in/e8cAmYB. #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bcp #bpo #focusonyourcorebusiness #businessprocessoutsourcing #bespoke #businessstrategy #businessprocesses #businessefficiency #businesssupport #businesstechnology #contactcentre #callcentre #staffing #costeffective #stressfree #liveanswerservices #bookingsmanagement #customerservice #streamlineoperations #overflow #increasedoperationalcapabilities #scalabilities #nomorequeues

International expansion can be a daunting task for businesses due to challenges like regulatory compliances, administrative complexities, cost, market entry barriers, cultural differences etc. However, Employer of Record (EOR) can greatly facilitate a smooth business expansion by addressing such challenges. Here's how: Managing compliance: One of key requirements while expanding globally is ensuring compliance with local labor laws, tax regulations and employment policies. EOR have in-depth knowledge of regulatory compliances. This local expertise is invaluable for businesses seeking to understand the nuances of doing business compliantly in a foreign market and making informed decisions about hiring, compensation, taxation, employment policies etc. Minimizing administrative burden: Establishing and managing a legal entity, setting up payroll systems and administering benefits in a new country can be time-consuming and resource-intensive for businesses. An EOR handle these administrative tasks on behalf of your business, allowing you to focus on core activities and strategic objectives without getting bogged down by paperwork and compliance issues. Access to global talent: EOR provide businesses with access to a global talent pool, allowing them to recruit skilled professionals from different parts of the world. This can be particularly advantageous for companies operating in industries facing talent shortages or seeking specialized skills. Accelerating time-to-market: By leveraging an EOR, businesses can expedite entry into foreign markets and gain a competitive edge by tapping into local talent pools, establishing a presence more quickly, and focusing on building relationships with customers and partners. This can help accelerate the time-to-market for products and services and capture market share ahead of competitors. Reducing Financial Risks: Expanding globally involves significant financial risks, including upfront investment in infrastructure, compliance costs, and potential liabilities. EOR services help mitigate these risks by offering scalable solutions, allowing businesses to manage their workforce costs more effectively and avoid large upfront expenditures. To know more about how Atlas can help you with a seamless global expansion contact us or visit our website www.atlashxm.com #globalexpansion #atlashxm #eor

💡 𝗠𝗮𝘀𝘁𝗲𝗿𝗶𝗻𝗴 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲: 𝗧𝗵𝗲 𝗞𝗲𝘆 𝘁𝗼 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲-𝗙𝗿𝗶𝗲𝗻𝗱𝗹𝘆 𝗜𝗻𝗰𝗲𝗻𝘁𝗶𝘃𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 💡 Incentive programs are essential for driving sales performance, but managing them effectively—especially in complex, regulated industries—requires more than just setting targets and distributing payouts. Incentive program governance ensures that every step, from approvals to exception management, is structured, compliant, and transparent. It’s the backbone of a well-functioning incentive system. Here are a few key governance workflows that can transform your incentive management: 1. Credits & Splits: When deals involve multiple people (from the same team or across teams), governance workflows ensure credit is fairly allocated and splits are accurate. This prevents disputes and ensures everyone is rewarded for their efforts. 2. Payout Approvals: Multi-level, data-driven approvals ensure that payouts—especially for high-ticket items—are accurate, compliant, and fair. 3. Exception Management: From credit overrides to payout prorations for HR exceptions, governance workflows track and approve exceptions, ensuring audit-ready compliance and reducing risk. 4. Maker-Checker Processes: Each incentive calculation is checked and validated through a dual-approval system to reduce errors and ensure compliance. 5. Dispute Management: Clear, automated workflows handle disputes efficiently, reducing delays and ensuring fairness across the board. At Incentivate, we’ve built our platform with these governance workflows at its core, offering: - Configurable, compliance-friendly workflows - Audit-ready case histories - Role-based approvals and SLA tracking With Incentivate Solutions, your incentive program governance becomes smooth, scalable, and future-ready. Ready to make your incentive process more effective? Reach out to us today to learn how we can help you automate and transform your incentive program management. #incentiveprograms #governance #compliance #incentivemanagement #salescompensation #salesexcellence #processautomation

Better incentive compensation management is a smart investment for any company looking to boost revenue. But getting the program working can be surprisingly tricky. Spaulding Ridge's Abhay Malhotra explores six steps to get your company ready. https://bit.ly/3VuuMmn #SpauldingRidge #IncentiveCompensationManagement #ICM #SPM

When your company is looking for global talent mobility advisory help, there are many different options. Who do you choose? 🌍 Imagine a truly global advisory practice with offices across all regions – EMEA, APAC & Americas. 💹 Imagine a truly independent advisor with no ongoing revenue to protect or drive to move to an annuity revenue stream 🌟 Imagine a global consulting team with years of experience in leadership roles across all aspects of talent mobility – Big 4 advisory and tax, immigration, relocation management, data, mobility operations and leading world class Fortune 100 global mobility programs, to those just starting their mobility journey.  ✅ With TMS this is the reality, there is no part of mobility we have not had first-hand experience in. With this unique skillset, we have seen a significant increase in demand for our mobility consulting services.   If you are looking for guidance or advice with your talent mobility programs, reach out to the global TMS team to discuss how we can help.  Sean Collins Vincent Tackoen Simon Rogers Kanak Raina Moudgil Virginie Le Baler Michelle Durkin

When expanding a business globally, partnering with the right employer of record (EOR) is crucial. In this article, Remote walks through the key factors to consider when choosing an EOR in India and Southeast Asia – detailing the green flags to seek and the red flags to avoid. #EOR #Fintech #Employer

⚡The Vibrant World of BPO Culture⚡ Welcome to the bustling neon jungle of Business Process Outsourcing (BPO), where the buzz never fades and the energy never dies! Whether you’re a seasoned BPO veteran or a curious outsider, the culture within these high-octane environments is as dynamic as it gets. 👉The Ever-Shifting Sands of Clientele👈 BPOs are the chameleons of the corporate world, constantly adapting to new clients and diverse industries. From handling thousands of customer service calls to managing intricate data for tech giants, BPO employees master the art of shifting gears fast. Fasten your seatbelts, because in BPO land, versatility is the name of the game! 👉Countdown to Change: Contract Fluctuations👈 In the world of BPO, 'change' is the only constant. The ebb and flow of contracts can sometimes lead to sudden downscaling or exciting growth phases. It’s like being on a thrilling roller coaster ride, except you're crunching numbers and enhancing customer experiences while you’re at it! 👉The Clock’s Ticking: Working Hours That Work Hard👈 Ever danced with deadlines in the pale moonlight? BPO professionals do it almost every night! With clients across different time zones, the BPO work schedule is a lively tango of night shifts and overtime. But fear not, for these nocturnal hours often come with their perks—higher pay and sometimes even midnight snacks! 👉Sweet Perks and Sweeter Benefits👈 Speaking of perks, BPOs often roll out the red carpet with benefits that make the hard work worthwhile. From comprehensive health plans to performance bonuses and career development programs, the goodies are as tempting as the challenges are tough. However, it's important to acknowledge that not all BPOs are created equal—some may offer minimal benefits and have been known to undervalue and overwork their employees, creating a less than ideal work environment. 👉Growth:Climbing Corporate Bamboo👈 Climb high or climb home! BPOs aren't just about answering calls; they're stepping stones to significant career advancements. Today's customer service rep could be tomorrow's CEO. In this jungle, growth is part of the ecosystem. However, it's important to recognize the darker underbelly of this rapid ascent—office politics can sometimes overshadow merit, with promotions often hinging more on political acumen than performance excellence. As we toggle through spreadsheets and soothe customers, let’s embrace the vivid, vibrant, and sometimes volatile world of BPOs. It’s a culture that’s as enriching as it is exhausting, and as rewarding as it is demanding. However, it's crucial to acknowledge that the BPO lifestyle is not for everyone. The odd hours, high pressure, and fast-paced environment can be overwhelming for some. This industry demands resilience, adaptability, and a thick skin to thrive amidst its chaotic charm and rigorous demands. - #BPOLife - #BPOCulture - #CareerGrowth - #WorkPerks - #ClientHandling

📌 The pursuit of cost efficiencies is one of the driving force behind international expansion, and it has become the top reason for global expansion. 💡 Business cost reduction, more efficient logistics, and increased customer satisfaction are among many reasons for expanding internationally. While opening a new office is a great achievement that comes with a lot of new opportunities, it can also be costly for businesses since there can be many associated expenses to be considered. 🌟 Considering all these costs involved, it may come across as a better cost-saving alternative to consider engaging Employer of Record companies to hire staff internationally. Read our blog post, How an Employer of Record Helps With Business Cost Reduction, for more insights here: https://hubs.li/Q02PPrxB0 #AYP #AYPGroup #costreduction #EmployerofRecord #businessgrowth #expandinginternationally

✴️How can you assemble a high performing BPO team? *️⃣Clearly Define Roles & Responsibilities: - Analyze the business processes and tasks that need to be handled by the BPO team. - Develop detailed job descriptions that outline the specific responsibilities, required skills, and performance expectations for each role. - Ensure there is a clear understanding of how the different roles within the team will work together to achieve the desired outcomes. *️⃣Recruit and Select the Right Talent: - Develop a robust recruitment strategy to attract top-notch candidates with the necessary skills and experience. - Implement a rigorous selection process that includes thorough screening, behavioral interviews & skills assessments. - Look for candidates who not only possess the technical competencies but also demonstrate strong problem-solving abilities, customer service orientation, and a collaborative mindset. *️⃣Foster a Positive and Inclusive Culture: - Promote a culture of trust, open communication, and mutual respect within the BPO team. - Encourage team building activities, social events, and opportunities for cross-functional collaboration. - Celebrate team successes and recognize individual contributions to reinforce a sense of belonging and shared purpose. *️⃣Provide Comprehensive Training & Development: - Develop a comprehensive training program that covers technical and soft skills, I.e customer service, conflict resolution, and continuous improvement. - Offer ongoing L&D opportunities to help team members enhance their capabilities and stay update with industry trends and best practices. - Encourage team members to take ownership of their professional growth and provide them with the necessary resources and support. *️⃣Implement Robust Performance Management: - Establish clear and measurable performance metrics that align with the BPO's strategic objectives. - Conduct regular performance reviews, provide constructive feedback, and offer opportunities for career advancement and growth. - Recognize and reward high-performing team members, while also addressing any performance issues in a timely & constructive manner. *️⃣Empower and Engage Team Members: - Give team members the autonomy to make decisions, solve problems, and take initiative within the scope of their responsibilities. - Encourage team members to share their ideas, provide feedback, and participate in continuous improvement initiatives. - Ensure that team members have the necessary resources, tools, and support to perform their tasks effectively. *️⃣Foster a Culture of Continuous Improvement: - Continuously monitor and analyze the team's performance, identify areas for improvement, and implement necessary changes. - Encourage a growth mindset and a willingness to adapt to evolving business needs and customer requirements. - Leverage data and analytics to make informed decisions and optimize the BPO team's operations.

One challenge businesses often ask us at @Gi BPO to address is how to handle operational logistics processes for trade marketing teams working in the field. These companies often need to hire and manage such teams for tasks related to sales, training programmes, field research to collect information and more.     It can be difficult to organise and lead such teams remotely and integrate their work results into reporting tools, payroll, equipment and more. Because of this Gi BPO and Gi Group, working with our colleagues at C2C, now speak more frequently with clients looking to solve issues related to field team management: this for a number of processes.   With Gi BPO services and assigned project consultants, we can help clients address process issues while delivering the following benefits:   Capillarity – we have a presence in many different countries to provide direct consulting support Agility – we support hiring activities for remote teams As-a-Service Delivery - we provide everything: mobile phones, uniforms, tablets and other equipment Management Technology – to support operational controls Routing Technology – to boost efficiency and optimise travel costs Business Intelligence (BI) Technology – enables your business to generate better, more up-to-date insights in real time (for internal use and for your customers as well)   Is your business currently working through issues with field team process management? Could you use some support or ideas for how to tackle issues related to your more complicated processes? Feel free to share a comment below or message me to discuss a best way forward that fits your organisational needs. #GiGroupHolding #GiBPO #FieldOperations #ProcessManagement #TradeMarketing