#hiring *VP Non-Production Support Lead Analyst, Operations (hybrid)*, Tampa, *United States*, fulltime #jobs #jobseekers #careers #Tampajobs #Floridajobs #ITCommunications *Apply*: https://lnkd.in/dycUikWv The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of business leads, operations man
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#hiring *VP Non-Production Support Lead Analyst, Operations (hybrid)*, Tampa, *United States*, fulltime #jobs #jobseekers #careers #Tampajobs #Floridajobs #ITCommunications *Apply*: https://lnkd.in/dUbNMuu7 The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of business leads, operations man
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#hiring *VP Non-Production Support Lead Analyst, Operations (contract converison)*, Tampa, *United States*, fulltime #jobs #jobseekers #careers #Tampajobs #Floridajobs #ITCommunications *Apply*: https://lnkd.in/gg6s-W_6 The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of busi
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#hiring *VP Non-Production Support Lead Analyst, Operations (hybrid)*, Irving, *United States*, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #ITCommunications *Apply*: https://lnkd.in/dNJEqJXR The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of business leads, operations mana
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#hiring *VP Non-Production Support Lead Analyst, Operations (hybrid)*, Tampa, *United States*, fulltime #jobs #jobseekers #careers #Tampajobs #Floridajobs #ITCommunications *Apply*: https://lnkd.in/dWWwEX8A The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of business leads, operations man
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#hiring *VP Non-Production Support Lead Analyst, Operations (contract converison)*, Irving, *United States*, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #ITCommunications *Apply*: https://lnkd.in/ghg-GWTa The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of busin
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#hiring *VP Non-Production Support Lead Analyst, Operations (hybrid)*, Irving, *United States*, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #ITCommunications *Apply*: https://lnkd.in/dx-F6c3s The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of business leads, operations mana
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#hiring *VP Non-Production Support Lead Analyst, Operations (hybrid)*, Irving, *United States*, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #ITCommunications *Apply*: https://lnkd.in/dx-F6c3s The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of business leads, operations mana
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#hiring *VP Non-Production Support Lead Analyst, Operations (hybrid)*, Irving, *United States*, $182K, fulltime #jobs #jobseekers #careers $182K #Irvingjobs #Texasjobs #ITCommunications *Apply*: https://lnkd.in/dFuFkUeg The Apps Support Tech Lead Analyst accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Accountable for delivery of a full range of services to one or more businesses/ geographic regions. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness, and delivery of end results of an area. May have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Responsibilities: Designs/analyzes complex reports to satisfy management requirements.Collaborate, coordinate, and communicate across work streamsDeals with complex and variable issues with substantial potential impact.Uses broad discretion in developing solutions for broad based business reporting issues.Leads reengineering efforts in business's methodology, strategy, and organizational goals.Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issuesBuild and enhance operational dashboard to track the inbound/outbound delivery and appropriately update the status in jira, besides notifying to partner downstream systemsIdentify areas of manual intervention, automate such processes and bring efficiency to the support modelApplies/demonstrates advanced understanding of processes, procedures, and policies for aligned businessPossesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.Acts as advisor or coach to new or lower-level personnel in the business processes and procedures of the businessProvides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business.Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.May be responsible for resource management and allocation of work within the team/project.Works and coordinates with a multidisciplinary group of business leads, op
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#hiring *AVP Production Support Lead - Tampa FL (Hybrid)*, Tampa, *United States*, fulltime #jobs #jobseekers #careers #Tampajobs #Floridajobs #ITCommunications *Apply*: https://lnkd.in/dusrqfmf The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency, and effectiveness improvements to help us and the business succeed.Maintains application systems that have completed the development stage and are running in the daily operations of the firm.Manages, maintains, and supports applications and their operating environments, focusing on stability, quality, and functionality against service level expectations.Start of day checks, continuous monitoring, and regional handover.Perform same day risk reconciliations.Develop and maintain technical support documentation.Identifies ways to maximize the potential of the applications used.Assess risk and impact of production issues and escalate to business and technology management in a timely manner.Ensures that storage and archiving procedures are in place and functioning correctly.Formulates and defines scope and objectives for complex application enhancements and problem resolution.Reviews and develops application contingency planning to ensure availability to users.Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.Participate in application releases, from development, testing and deployment into produc
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#hiring Application Support Tech Lead Analyst, Jacksonville, United States, fulltime #jobs #jobseekers #careers #Jacksonvillejobs #Floridajobs #ITCommunications Apply: https://lnkd.in/dzb3tsGu The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.Provides expertise in area and an advanced level of understanding of the principles of apps support.Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirementsConsiders the implications of the application of technology to the current environment.Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.Acts as advisor or coach to new or lower level analysts; allocates work.Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.Persuades and influences others through strong and comprehensive communication and diplomacy skillsPerforms other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying so
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