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As e-commerce continues its rapid growth, with 23% of retail purchases expected online by 2027, the focus must shift from traditional backend performance metrics to the quality of experience (QoE) for customers. Today, nearly 71% of online shopping 🛒 are abandoned due to user experience (UX) issues like slow load times, complex checkouts, and payment failures. Traditional observability tools might show everything as " ✅ " but without real-time visibility into user actions, retailers miss critical insights into their customers' experiences. By prioritizing QoE, businesses can address the everyday issues that lead to cart abandonment and customer dissatisfaction. Real-time analysis of user flows—such as the time from product page to cart—enables retailers to identify and resolve issues before they impact revenue. Ultimately, embracing QoE helps build a stronger brand reputation, foster customer loyalty, and drive higher conversion rates, positioning retailers ahead in the competitive landscape. It's time for e-commerce businesses to shift their focus to QoE to ensure seamless, enjoyable online shopping experiences that keep customers coming back.

Headless commerce offers significant flexibility and adaptability to online retailers. By leveraging headless commerce, companies can experiment with new user experiences, A/B test different designs, and implement updates faster, leading to improved customer satisfaction and increased conversion rates. Unlike traditional eCommerce platforms where the front-end (user interface) and back-end (server and database) are tightly integrated, headless commerce decouples these two layers, allowing each to evolve independently. This separation enables businesses to deliver personalised and seamless shopping experiences across multiple touchpoints, including websites, mobile apps and social media without being constrained by the limitations of a traditional systems. Read more via our blog dbg.net.au hello@dbg.net.au | 08 7123 2848 | dbg.net.au

🚀Ready to ignite your online shopping? . . . We're leveling up with our 💥 cutting-edge recommendation system. Did you know? 🧠 A whopping 30% 📈 increase in user engagement is reported  through a little magic trick called  COLLABORATIVE FILTERING. Our 'Customers who bought this also bought' feature  - a treasure hunt for the savvy shopper. Love to bond with like-minded fashionistas? 🕺💃 Our User-based Collaborative Filtering unravels hidden gems from the choices of your style twins! More of an item enthusiast? 🛍️ Our Item-based Collaborative Filtering dishes out recommendations based on your item choices. In this era of data-driven decisions, 63% of online shoppers 🛍️💻  are falling for personalized recommendations  - cue higher conversion rates and CUSTOMER SATISFACTION. From fashion to books to tech, we've got it all sorted for you! 📚👗🔍 E-commerce, streaming services, content platforms - all set to benefit! Join us in embracing the future of user-centric experiences. Let us be your guide 🌟 on the journey to smart choices! 🤝 #PersonalizedExperience #RecommendationSystem #SmartChoices #DataDrivenDecisions ……………………. PS: I empower Business owners in transforming their online presence with personalized User Interface Design services. 

Elevate Your E-commerce: Strategies for Explosive Growth! 1️⃣ Conversion Rate Optimization (CRO): -Unlock the power of CRO to turn visitors into loyal customers! -Optimize your website design for seamless navigation. -Mobile responsiveness is key - ensure a smooth experience across all devices. -A/B testing: Experiment with elements to find what resonates best. 2️⃣ Mobile Commerce Trends: -Embrace the mobile-first approach for a tech-savvy audience. -Mobile wallets and one-click payments simplify the checkout process. -Leverage push notifications to engage users and boost sales. - Optimize for voice search to stay ahead in the mobile game. 3️⃣ Leveraging Technology: - Implement AI-driven chatbots for instant customer support. - Personalize the user experience with machine learning algorithms. - -Use data analytics to understand customer behavior and preferences. -Augmented Reality (AR) for virtual try-ons can enhance the shopping experience. 4️⃣ Enhanced Online Shopping Experience: - Interactive product visuals create a captivating online atmosphere. -Streamline the checkout process - make it fast and secure. - Social proof and customer reviews build trust and credibility. -Incorporate virtual shopping assistants for personalized recommendations. Ready to skyrocket your e-commerce success? Implement these strategies and watch your business flourish! 🚀 #EcommerceGrowth #DigitalTransformation #OnlineShopping #TechTrends #BusinessSuccess 

Real-time visibility into all users' devices is key to understanding quality of experience and preventing shopping cart abandonment. In Total Retail, our Co-founder and Chief Product Officer Aditya Ganjam discusses why online retailers should shift the focus from quality of service, focusing on interpreting the technical performance of hybrid-cloud systems, to quality of experience (QoE), which leverages comprehensive client-side telemetry at internet scale to measure and improve user experience across digital journeys. Starting with endpoint devices to understand user experience enables retailers to stay ahead of the competition, build stronger relationships with customers, foster customer loyalty, and improve bottom line results. Read more here: https://lnkd.in/gKrmKZuD  #qualityofexperience #ecommerce

Did you know there’s a complete, real-time and fine-grained operational blueprint you could unlock from your full-census client-side telemetry that reduces your tool sprawl, increases visibility and response time, all while reducing overall budget expense?  Product analytics and legacy observability tools are not good enough to operationalize your customer journeys and know why your users are frustrated. There's a better way!!

New feature update 🎉 Merchants can now easily add subscription products to their in-checkout upsell offers via Checkout Extensions! This allows merchants to simplify the subscription process at a pivotal point in the customer journey, making it a great way to boost AOV and LTV with no friction. Elevate your customer experience with this easy to set up feature that is compatible with all Shopify Subscription apps that use selling plans. https://hubs.li/Q02qYzGM0

Thrilled to share my latest research paper: "The Power of Personalization: Enhancing User Experience in E-commerce" In this paper, I explore the growing importance of personalization in today's e-commerce landscape and its impact on user experience. I delve into various personalization strategies, their effectiveness, and the benefits they offer to both businesses and customers. I'd love to hear your thoughts on the topic and any insights you may have! #ecommerce #personalization #userexperience #research #marketing Download The Full Paper Here : https://lnkd.in/djPWtskf

Boosting BigCommerce Sales Through Personalization Elevate your BigCommerce store with top behavioral personalization apps! From real-time personalization with Nosto to on-site experiences with Barilliance, discover the tools that will take your store's performance to new heights. #BigCommerceApps #Personalization #BigCommerceSuccess #EcommerceTips #PersonalizationStrategies #CustomerExperience #BehavioralTargeting #EcommerceTools SitePersonalization #EmailMarketing #CustomerSegmentation https://lnkd.in/em6eg7Mu

Imagine stepping into the future of e-commerce, where AI, AR, and personalized shopping experiences are the norm. To stay ahead, businesses must adapt swiftly. Are you ready to build an online store that not only survives but thrives? We are here to help you craft an extraordinary e-commerce platform that drives sales and fosters customer loyalty. From concept to launch and beyond, our team offers: - A strong web and mobile presence - Captivating UI/UX designs - Innovative e-commerce features - SEO and conversion optimization - Ongoing support and growth planning Let’s discuss how we can help you achieve your e-commerce goals and secure your place in the future. #ecommerce #onlinestore #webdevelopment #mobileappdevelopment #UIUXdesign #growthplanning #digitaltransformation #atdigitals