TAT Israel’s Post

Customer support is often a forgotten factor when choosing a solution. Keeping aircraft flying and resolving issues right away is as important as the solution functionalities themselves.

Saudi Arabia orders four additional Airbus A330 MRTTs The Kingdom of Saudi Arabia has ordered four additional Airbus A330 Multi Role Tanker Transport (MRTT) aircraft for the Royal Saudi Arabia Air Force (RSAF). The first of these aircraft will enter into conversion at the beginning of 2026; they will enter into service and join the RSAF in 2027 to carry out air-to-air refuelling and transport missions.  “This new order demonstrates the high level of customer satisfaction with the A330 MRTT”,  this is the third contract signed by Saudi Arabia for the A330 MRTT, making the RSAF one of the largest MRTT operators in the world”. Jean-Brice Dumont, Head of Air Power at Airbus Defence and Space The contract also includes a logistics support package with spare parts, training services and service support for the new four aircraft. All the RSAF A330 MRTT are configured with hose and drogue pods, boom system and also refuelling receptacle, which allows the A330 MRTT to be refuelled from boom-equipped tankers. Industrial cooperation As part of this contract, Airbus signed in January 2024 an Industrial Participation (IP) agreement with GAMI (General Authority for Military Industries) for the development and growth of the industrial ecosystem in the region in support of Vision 2030, a Saudi-government programme that aims to diversify the country’s economy. This agreement also includes the transfer of technology and knowhow of the RSAF A330 MRTT to local companies. SAAMS, the joint venture created between SAMI (Saudi Arabian Military industries) and Airbus, will be the main vehicle for industrial localisation. The A330 MRTT is the most capable new-generation tanker and transport aircraft with 90% market share outside the USA with 82 orders from 15 countries in Europe, Asia, America and Oceania. Photo: Airbus The post Saudi Arabia orders four additional Airbus A330 MRTTs appeared first on Horizon. https://bit.ly/3S2d1dm

The aircraft transactions market is red hot, with airplanes selling like hotcakes 🔥 While most deals are smooth sailing, it's essential to address all potential hiccups before closing the deal 👇 ➡️ Selecting the Right Airplane: Avoiding Impulsive Decisions Before you start shopping, clearly define your needs and involve all stakeholders in the process. Consider factors like range, cabin size, operational costs, and spare-parts availability. ➡️ Conducting a Thorough Pre-buy Inspection: Looking Beyond Aesthetics Engage a reputable MRO facility to conduct a comprehensive pre-buy inspection, ensuring the aircraft meets your standards. ➡️ Embracing Transparency: Addressing Issues Openly Both buyers and sellers should be transparent about any known aircraft issues. Early identification of potential problems allows for proactive solutions. ➡️ Prioritizing Clear Communication: Keeping Everyone Informed Maintain open communication with all decision-makers throughout the transaction process. Consult with experienced legal counsel to ensure your interests are protected. Remember, successful aircraft transactions require careful planning, expert guidance, and transparent communication. By following these principles, you can avoid unnecessary delays and ensure a smooth deal 🚀 #sefaviation #aviation #aviationindustry

Happy New Year everyone!!! Let's start 2024 by wrapping up last December's Top 10 searched repair capabilities on our marketplace: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Discover the most searched repair part numbers on our marketplace in December 2023! Understanding your market and identifying the demand are crucial to offer better products and services. Hereafter are the Top 10 Repair Part Numbers Searches in December 2023. For further details, please visit b2b-aero.com. For any queries, please contact us at sales@b2b-aero.com. #b2baero #b2baerocom #oneaero #oneaeromro #aviation #aviationmro #aviationedi #editechnology #aircraftrepair #aircraftmaintenance #repaircapabilities #repairfacility #repairstation #partsinventory #partnumber

Great insights from Javier Echave at Heathrow on the challenges and impressive customer growth in the aviation industry. Did you catch his interview on this morning's @bbcradio4 Today programme? Let's hear your thoughts and reflections on the conversation. Check it out on the iPlayer! #BritishAviationGroup #aviationindustry #customerexperience

Aviation takeaways: 1. Increase the customer willingness to pay 2. Clear demarcation between Need and want 3. Spend on creating Trust, Reliability, Punctuality 4. Think like a customer not a Seller 5. Customer is your Voice- How good or worst you are 😊

Whether it’s aircraft sales, charter sales, or MRO sales, we like to set Comlux goals high. But how do our salespeople set their minds to achieve these goals? Well let’s have a look at their personal sales mantras to find out.

Elevate Your Aviation Experience with 2Lyons Aerospace! At 2Lyons Aerospace, we take pride in being your certified distributor of aviation spare parts and specialists in consignment management. Our dedicated team of knowledgeable and experienced professionals is committed to providing you with unparalleled service and customer satisfaction. Why choose 2Lyons Aerospace? Comprehensive Inventory: We understand the diverse needs of owners, governments, and operators in commercial and corporate aviation. That's why we carry a wide-ranging inventory of aviation spares to meet your requirements. Good Price, Good Quality, Great Service: It's a challenge to find a source that excels in all three aspects. At 2Lyons Aerospace, we've made it our mission to deliver exceptional value with every transaction. Expect competitive prices, top-notch quality, and outstanding service. FAA Certified Stations: Your safety and satisfaction are our top priorities. That's why we exclusively utilize FAA certified stations and approved facilities that adhere to our stringent quality standards and ISO/ASA certification requirements. From blowers to actuators and everything in between, trust 2Lyons Aerospace for the highest quality rotables. Keep Your Aircraft Soaring: Count on us as your go-to source for the parts you need to keep your aircraft flying. With 2Lyons Aerospace, you're not just getting spare parts – you're gaining a reliable partner in your aviation journey. Experience the difference with 2Lyons Aerospace – where good price, good quality, and great service come together seamlessly. Reach new heights with us! #AviationExcellence #Aerospace #SpareParts #CustomerSatisfaction #2LyonsAerospace

Let's talk about the opportunities for aviation businesses worldwide ✈

Discover how Asia's top Aircraft #MRO provider, Air Asia Company Limited, revolutionized its operations with Ramco #AviationSoftware. By going #paperless, they significantly reduced Turnaround Time (TAT), boosted customer satisfaction, and improved accuracy. Dive into their success story now: https://hubs.ly/Q02BQRRQ0 #CustomerStory #Innovation #TechTransformation