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Independent ITS Advisor || Assisting Public Transport Providers implement ITS effectively & profitably

Understanding Interoperability in Transport! Interoperability is a technical term that often confuses and misleads many transport providers when evaluating and/or implementing ITS (Intelligent Transportation Systems). To help clarify, here is a simple, non-technical definition of interoperability from a commuter’s perspective: Interoperability means having a “seamless travel experience”. It is an AFC (Automated Fare Collection) technology feature that allows commuters to use the same fare media across different types of transportation modes and operators. The key benefit is that commuters can switch between different transport services without needing multiple fare media (i.e. e-tickets or payment methods). Interoperability benefits the commuter and enhances the customer experience. For this reason, it will be the single most important factor in increasing or maintaining ridership for transport providers in South Africa moving forward. Therefore, it is of outmost importance that your AFC System supports interoperability. Investing in interoperability today will ensure success tomorrow and will eliminate many other risks arising from an inoperable system. #Interoperability #Transportation #ITS #SmartTransport #SeamlessTravel #AFC #PublicTransport #TransportInnovation #CustomerExperience #Ridership #SouthAfricaTransport

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