In the ever-changing world of business, the significance of both Customer Experience (CX) and Employee Experience (EX) cannot be overstated. Get ready to be inspired as Nexon Asia Pacific and Genesys unite their expertise at The Customer Show Australia Sydney. This is your golden opportunity to immerse yourself in captivating discussions about Customer Experience strategies, delve into the realm of Next Gen AI Innovations tailored for Contact Centers, and explore the art of cultivating positive Employee Experiences. Why should you mark your presence at this exceptional event? Because it's not just an event – it's your chance to gain invaluable insights, network with industry visionaries, and embrace the latest trends that will set you on a path towards remarkable success. Let's shape the future of Customer Experience together – reserve your spot now and be a part of this transformative journey! Join us for an exciting IT event that promises to elevate your understanding of Customer Experience to new heights! 👥 Customer Experience (Cx): The Customer Show offers unparalleled insights into creating seamless and personalised customer journeys. 👩💼 Employee Experience (EX): Happy employees create happy customers. Engage with experts on building a culture that aligns with your brand and drives success. 🎓 Workshops & Exhibitions: Participate in hands-on workshops and explore exhibitions showcasing the latest tools and solutions. The synergy between CX and EX will be a central theme, offering a holistic view of how to thrive in the modern marketplace. #technology #customerexperience Registration is Free , Register here now
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I know this is a business channel, but it's my duty as a human to come to as many people as I can possibly reach in a situation like this. A colleague of mine had his stepson recently experienced a serious accident, and the family is currently facing significant challenges. You can learn more on a recent interview with Mike Deggs wife: https://lnkd.in/gWB7QPGD In these tough times, the strength and compassion of community can make a real difference. There is a GoFund (https://lnkd.in/gsMC7X2T ) effort to support Mike and his family, helping to ease their financial burden and provide them with some relief with medical costs. Any amount, no matter how small, will make a difference. Additionally, sharing the fundraising page within your networks would be greatly appreciated.
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The education sector is facing increasing pressure to adapt and evolve, with AI tools playing a crucial role in enhancing efficiency and improving the student experience. However, an even greater opportunity lies in leveraging the unique assets that faculties have developed over decades. AI presents educators with a vast array of possibilities, with one of the most notable impacts being the rise of large language models (LLMs) such as ChatGPT, Gemini, Perplexity, and others. These advancements are shaping the future of education and opening up new avenues for innovation and growth. #Education #AI #Innovation #EdTech
Efficiency and beyond: Is your university sitting on an AI data goldmine? | Nexon Asia Pacific
nexon.com.au
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The awards keep stacking up 🏆
We are thrilled to share that Nexon Asia Pacific has been named the Genesys APAC Digital and AI Partner of the Year at the prestigious Genesys APAC Partner Conference held on May 29th in Bangkok, Thailand. This accolade underscores our unwavering dedication to excellence in digital and AI solutions. This award, along with Western Sydney University’s recent CX Achiever win, showcases the real-world impact of our transformative solutions. Congratulations to all the nominees and winners! #Innovation #AI #DigitalTransformation #CX #EX #Genesys David Russell Dave Flanagan Nevien Badawi Ryan Walker Johan Bruce Stephanie Paps-Levy Steve Yannicos Grant Mufford Gino Capone Neven Karac Saba Maroun Nick Hewawissa Mike Deggs https://go.nxn.fyi/MwFC
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it's not a matter of how, but when...
I'm excited to kick off the first of our "Cyber Insights" breakfast series briefings for 2024, where we'll dive into what's really going on in the world of cybercrime. Join special guests Darren Hopkins and Matt Grant from McGrathNicol, who will share some real-life examples of cybercrime, through their eyes as incident responders and forensic investigators. Darren will also share insights about the evolving threat landscape, how threat actors are developing more sophisticated ways to infiltrate Australian businesses. We will also outline some key strategies that you can adopt, to protect your business, customers, and employees from the inevitable. At these events, Nexon, in partnership with Ecosystm research, will also be releasing the Beyond IT Security: A holistic approach to Cyber resilience for Australian organisations, white paper. And, if that’s not enough, one attendee at each of the Sydney and Melbourne breakfasts, will receive with an "Essential 8 Assessment" for their orgnanisation, worth $15K* RSVPs are closing soon, so click the link below to REGISTER TODAY! Melbourne Event – Tuesday 26th March – https://lnkd.in/d5Cer2Vs Sydney Event – Wednesday 27th March – https://www.nxn.fyi/LQ8j #cybersecurity #incidentresponse #NexonAPAC #DigitalTransformation #Innovation Barry Assaf Nevien Badawi Saba Maroun Ryan Walker Francesca Calandra Michael Knapstein Indy Gunawardhana Greg Jenkins Michael Woods Peter Griffith Leon Slattery Mathew Boulenaz Johnathan Staverman Ciro Cecconi Dan Weis Gino Capone Stephanie Paps-Levy Neven Karac Claudia Calvaruso Louise Touma Genevieve Cavey * T&C's apply
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You have a computer 800x more powerful than those who helped men land on the moon and you didn’t even know.
Hidden AI Features Available on Your Apple Watch Right Now
cnet.com
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Have you ever faced a loooooong email that you wish you could read in 10 seconds? #copilot can do that #ai #business
Summarize and simplify information with Microsoft Copilot for Microsoft 365 - Training
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Insightful scenario library
Check out Microsoft's Copilot Scenario Library 📚 Real use cases for HR, Finance, IT, Marketing and Sales ✨ Each department kit includes: ✅ Goals and challenges ✅ Real life scenarios ✅ Measurable KPIs and business value ✅ Day in a life by role 🔗 Check out the Copilot Scenario Library: https://lnkd.in/d5dXdRFx 🔗 Download the department kits here: https://lnkd.in/dvNpZkRQ I love the product marketing use case, which is one of the 15+ scenarios that prepare you to maximize the use of Copilot for Microsoft 365. I'm excited to add these to my daily routine. Get inspired, empower your workforce, and realize value today from your Copilot investment. Kudos to Cynthia and the team 👏 #MicrosoftCopilot #AI #microsoft #copilotformicrosoft365 #copilot #copilotstudio #technology #generativeai #artificialntelligence
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#ai with the best only Apple can offer, privacy. What Apple’s New AI Move Means It’s certainly a major move for Apple, and the purchase of DarwinAI could give it the credentials to properly compete in the AI space against rivals such as Google and Microsoft. It also explains the big plans for iOS 18 that we have seen talked about in 2024.
Apple’s New AI Move Just Changed The Game For All iPhone Users
forbes.com
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#cybersecurity should be front of mind and a live discussion through all executives of any organisation. Come and join us for this unique opportunity to understand better the landscape.
A recent survey of technology leaders, shows that the majority of technology leaders believe that a Cyber breach is no longer a case of "if" it happens, but rather, "when it happens". With that evolving perspective, the focus on Incident Response and Recovery is now at the forefront of executive thinking. Join us and compliance specialists McGrathNicol for an exclusive CyberSecurity briefing (with a delicious breakfast on us!), where we will be discussing the evolving threat landscape, how to detect threats early and reduce the impact of an attack. Melb: 26 March 2024 - https://www.nxn.fyi/LQ90 Syd: 27 March 2024 - https://www.nxn.fyi/LQ8j Limited spots available! Register now to secure your place. Paul Edmondson Matt Grant Darren Hopkins #CyberSecurity #CyberThreats #IncidentResponse #IncidentResponsePlan #CyberSecurityBreakfast #CyberSecurityThreatLandscape #TechLeaders #CTO #TechLeaders #ThreatDetection #CyberThreats #CyberDefence
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