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The second of our content summaries from Maldaba's 4th and final webinar of the year, covers the panel's discussion on common myths surrounding the role of digital in enabling quality services. One common misconception is that certain groups of patients—such as elderly individuals or people with a learning disability—are unable or unwilling to use technology. Glenda shared an example from a workshop she held with young adults with a learning disability. The patients were using an Alexa to find out football scores. One patient’s communication issues meant he was unable to pronounce “Alexa” so therefore the device wasn’t able to respond, resulting in frustration and anxiety for the user. To solve this, a programmer at the workshop created colour-coded buttons as an alternative to voice commands. This is an example of how co-design with users is essential when developing digital solutions. Developers must understand individual needs in order to improve people’s experience of technology and ultimately improve their quality of life. It is important not to assume that patients aren’t able to use technology, but to instead design technology in a way that is accessible to users. Another common myth discussed by the panellists, is that it’s too difficult to implement technology into the NHS. Many staff members feel that developing digital solutions to produce quality service is unachievable due to factors such as cost, usability and the complexity of the issues within healthcare. Tom highlighted the importance of shifting this mindset, emphasising the rapid growth technology is currently undergoing. Over recent years, technology has become increasingly advanced and there is a whole new skillset and capability which can be implemented into healthcare. To overcome doubt from NHS Staff, developers and technology teams must engage closely with healthcare workers, and really understand what co-design and co-production look like in practice. One approach discussed was to remove the word “digital” from “digital innovation”. We must take a holistic view for impactful change, focusing first on understanding the issues at hand before determining how technology can play a role. By prioritising the problem itself rather than starting with the assumption that technology is the solution, healthcare teams can make more impactful and meaningful changes. Remember, you can catch the webinar on YouTube, https://lnkd.in/eT4TJW4f Have a great Christmas! 🎄🌟 Dr. James Somauroo Tom Stocker CHCIO Henry Potts Glenda Cook Lorenzo Gordon

HOW TO DOWNLOAD YOUR MONTHLY SERVICE REPORT This video shows the simple step-by-step process to generate your monthly report. Features of your Monthly Service Report: * Accurate and timely information. Save time and be confident making decisions for your organisation * Easily customisable and printable. Perfect for management meetings and board presentations * Professionally formatted with hyperlinked contents pages in digital format * Log in and collaborate live online inside the report * Looks perfect in digital or print format Save time with QPS Benchmarking. #tutorial #MonthlyReport #Report #Healthcare #AgedCare #AgedCareAustralia #datacleansing #benchmarking #tech #IT #InformationTechnology #HowTo

It's that time again! Time for the weekly Q&A 🎉🎉🎉 Today, we want to talk about all of our platform's components. More specifically: Can the CHCI platform components be used independently, or do they need to be used as a full package to be effective? 🤔 Great question! 💡 In general, the components can be utilized independently or as a fully integrated system, maximizing capabilities across departments and providing your organization with a comprehensive solution rather than piecemeal fixes. In general, CHCI is a cloud-based platform designed by health care professionals to enhance health care organizations through two comprehensive suites: the Competency Suite and the Professional Portfolio Suite. Learn more about our innovative platform today by visiting our website ( https://lnkd.in/eesAVf9n ) and/ or contacting us today. We offer demos to any organization looking to learn more! 💫✨⭐ #healthcare #healthcareinnovation #improvinghealthcare #healthcaretech #advancinghealthcare

Experience Competency and Beyond! Get the Info Sheet ☑️ EMS' Competency solution was designed to streamline and enhance the tracking of employees' clinical capabilities. Our platform offers a comprehensive and efficient way to monitor, assess, and manage staff competencies, helping your team members to keep performing at their best. More >> https://hubs.li/Q02_tSSx0 See how Competency optimizes tracking employees' clinical capabilities, leading to improved workforce efficiency, enhanced patient care outcomes, and reduced operational costs! #CompetencyAndBeyond #EMSCompetency #CompetencySolution #ClinicalCompetency #ClinicalCapability #CompetencyTracking #SkillDevelopment #EmployeeTraining #WorkforceDevelopment #ProgramDevelopment #TrainingManagement #HealthcareTraining

Happy Monday, LinkedIn! ⭐ ✨ This week, we're excited to highlight one of our groundbreaking solutions, The Professional Portfolio Suite. The Professional Portfolio Suite is comprised of two components, the Demographic Data Collection Component and the Professional Advancement Component. This suite is designed to automate professional development tracking, thereby liberating staff from endless paperwork and piecemeal solutions. Which would you rather do…spend hours manually tracking and recording certifications and degrees for your Magnet® or Pathway to Excellence® documentation, or utilize a platform that can extract the information for you? The Demographic Data Collection Component will simplify and advance the progress for health care organizations on a journey to excellence. Additionally, our fully customizable career advancement, achievement, and compensation tool can target programs that are point- based, requirement- based, or both. 💡💡💡 Creative Health Care Insight also offers the Competency Suite, which consists of the Initial Competency Component, the Ongoing Competency Component, and the Peer Feedback Component. This suite is designed to improve employee performance and overall organizational outcomes.  The suite components can be utilized individually or as a completely integrated system. ⭐ Unlock the Future of Health Care – Get Started with MyCHCI Today: https://lnkd.in/ei9PeZva #healthcare #healthcareinnovation #healthcarecareer #careergrowth #careeradvancement

In this digital landscape, Computerized Maintenance Management Systems (CMMS) plays a crucial role for efficient equipment management and maintenance. Key components such as Asset Management, Work Order Management, Preventive Maintenance, Inventory Management, and Compliance and Reporting are integral to ensuring seamless operation of medical equipment. These solutions not only optimize equipment lifespan but also minimize downtime, ensuring uninterrupted patient care. Whether you're exploring Equipment Maintenance solutions or other digital innovations, Hospital Engineering is there to assist you in making the right choice for your hospital software needs. We're dedicated to helping healthcare facilities navigate the digital transformation with confidence. Send us a private message to discover how we can empower your organization with our software solutions and expertise.   If you're curious about which areas of digitalization could transform your facility, get in touch with us to learn more about Smart Hospital Maintenance – our software for equipment management and maintenance. Discover insights on predictive maintenance, real-time monitoring, advanced analytics, remote diagnostics, integrated healthcare platforms, AI integration, and more.   But now, the question goes to you: What is important in a Computerized Maintenance Management Systems (CMMS)? Post your answer in the comment section!   #maintenancemonday #equipmentmanagement #equipmentmaintenance #maintenance #hospital #hospitalmaintenance #biomedical #biomedicalengineering #cmms

[Part 2&3 - Achieving Success in Healthcare Requirements Gathering] When it comes to healthcare, the stakes are high. Effective requirements gathering is not just about ticking boxes, it’s about shaping systems that save lives and enhance care. Here's the part 2&3 of the guide to get it right: 🔢𝐒𝐢𝐦𝐩𝐥𝐢𝐟𝐲 𝐓𝐡𝐞 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 Divide the process into manageable steps: 👉Identify stakeholders (patients, providers, administrators). 👉Gather input through interviews, surveys, or focus groups. 👉 Analyze existing workflows and pain points. 🔢 𝐒𝐭𝐚𝐲 𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭 👉Dedicate time regularly to refine and validate requirements. 👉Iterative refinement ensures alignment with evolving needs. Follow Ovation Consult for more... Comment below and share this post with your network.

Healthcare organizations around the globe are turning to Dossier for efficient scheduling and management. Here’s how our platform simplifies the process: → Track Progress: Monitor competency plans by individual, department, facility, or enterprise in one intuitive dashboard. → Real-Time Reporting: Access up-to-date reports on learner and competency progress. → Instant Updates: Easily create and update plans with immediate implementation. → Automatic Reminders: Send out timely reminders to keep everyone on track. Discover how Dossier can streamline your shift planning today! https://lnkd.in/ed4mekv5 #HealthcareTech #ShiftPlanning #Dossier #DigitalCompetency

Enhancing Healthcare Quality through Mind Mapping! What is Mind Mapping? Mind mapping is a visual technique that helps organize thoughts and ideas. It connects concepts and information, making it easier to understand complex relationships. How to Implement Mind Mapping in Healthcare?: ▫️Identifying Key Areas of Improvement: Start by brainstorming potential areas where care quality could be enhanced – patient experience, treatment protocols, or communication. ▫️Visual Organization: This visual diagram can clarify relationships and dependencies. ▫️Collaborative Approach: Diverse insights can lead to innovative solutions and a well-rounded perspective on challenges. ▫️Actionable Insights: Actionable steps can identify new training opportunities, streamline processes, or enhance patient-centric approaches. ▫️Continuous Reevaluation: Use mind mapping as a living document. Regularly revisit and refine your map to reflect ongoing changes in practices and emerging patient needs. By leveraging mind mapping we can create a structured yet flexible framework that drives quality improvement in healthcare! #HealthcareQuality #MindMapping #ContinuousImprovement

The Power of Structured Problem-Solving in Healthcare Quality In healthcare, quality is not just about delivering care—it's about delivering the best possible care consistently, safely, and efficiently. However, achieving this can often feel like solving a complex puzzle. That's where structured problem-solving tools come in. 🔍 Why Problem-Solving Tools Matter in Healthcare Healthcare environments are dynamic, with complex processes and numerous factors influencing patient outcomes. Whether you're tackling patient safety issues, operational inefficiencies, or improving patient satisfaction, the key to making meaningful improvements lies in systematic problem-solving. Tools such as Fishbone Diagrams, PDCA, and Root Cause Analysis enable healthcare teams to identify the underlying causes of problems, design actionable solutions, and continually measure progress. These tools don't just help fix issues—they empower teams to prevent them from recurring. In this upcoming series, I’ll explore several problem-solving tools that have been proven to drive quality improvement in healthcare settings. Whether you're an experienced quality professional or new to the field, these tools are invaluable for identifying root causes, fostering collaboration, and sustaining long-term improvements. 💡 What’s Coming Up? We’ll look at tools like the PDCA Cycle, 5 Whys, Pareto Analysis, and Root Cause Analysis, Flow charting, Failure Mode Effect and Analysis(FMEA), Control Chart, A3 Report, Scatter Diagram, Affinity Diagram, Histogram, Decision Trees—all of which can be applied to solve everyday challenges in healthcare quality. I’m excited to share insights and real-world applications with you over the next few weeks. Let’s start the conversation: What tools have you found most helpful in solving problems and improving quality in your healthcare organization? #HealthcareQuality #ProblemSolving #ContinuousImprovement #QualityManagement #CPHQ #PatientSafety #HealthcareInnovation