The Austin Chronicle’s Post

Check out this latest blog post from The Vinyl District, where they've reviewed the iconic "Bob Seger & The Silver Bullet Band - Live Bullet." Bob Seger's impact on the rock industry is detailed in this insightful review. Read the full article here: https://ift.tt/Oekx0lE

Here’s How to Listen to Each of Drake & Kendrick Lamar’s Diss Tracks

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I recently used this video in a regional GM and Director TEAMS call as I presented a quick lesson in a segment I call “fix your fixed” where I give quick tips and pointers to the GMs for their fixed ops departments. Here were the lessons: 1. INSPECTION WHAT YOU EXPECT. I love how Taffer was back in the shop, the parts department and the service lane observing and critiquing. We need to become inspector gadget more often! 2. PHONE CALLS - VOICEMAILS. It made me think the importance of greeting and responding to every customer. There will be times the customer needs to leave a voicemail, and then what? I was curious, so I called all 8 of my service and parts departments and left voicemails offering a $10 gift card for a call back…. I only got 1 call back!! OUCH! Broken process to say the least!! I encouraged the GMs to mystery shop their stores and leave voicemails to see what happens. Great job by NADA putting this one together.

Redemption by Lisa Gerrard:

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Learn how to make your vision and dreams come true.

Short discussion with Paul and Darrick. Enjoy!

Well Austin, yet another list we top!!! Comment below, you know you want to!!!