The Chapman Group’s Post

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The “E” in KANECT: Engaging with our customers is how we keep the pulse on their evolving needs and expectations. It's deep listening that gives you ongoing feedback. It's how we "close the loop." It is they key that makes your VoC program relevant and effective, not only now, but in the years to come. 👥👂    #KANECT #CustomerFeedback #RelationshipBuilding #VoiceOfTheCustomer 

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