The Cheesecake Factory’s Post

I don’t know who needs to hear 👂 this but…. When you dine at a restaurant please tip the servers and or any staff who served you. The hospitality industry means (treat those as if you want to be treated) As a previous bartender and server I truly started to understand the importance of tipping and what it meant. Do you know by tipping you can.. 1. Save someone from being evicted or losing their house 2. Be the only tipper they had all shift 3. Make them feel recognized and appreciated 4. Be the reason why they have a pep in their step 🚶♀️ 5. Be the stepping stone for them to spread positivity 💫 to others Everything and every decision we make in life has a domino effect. Now be the winning 🏆 person that those hospitality employees need.

A curious thing I've noticed is that when someone does their job well, it often feels exceptional. We often shower them with many thanks, when well-done work should be the standard, shouldn't it? This got me thinking: when did good work become synonymous with exceptional work? I think doing your job well, consistently and reliably, is the baseline expectation. It shouldn't be surprising or shocking. It's like a delicious meal at a restaurant - you wouldn't expect a parade for the chef simply doing their job well, would you? It seems like somewhere along the way, "just doing our jobs" became a cause for celebration. When someone puts in a lot of effort and goes above and beyond, that's fantastic! This is something that needs to be noticed, celebrated, and thanked. But simply doing a good job is the standard we should all live up to. Half-hearted effort shouldn't be the baseline. What are your thoughts on this?

Teamwork Makes the Dream Work 🤝 Behind every successful restaurant service is a team of dedicated professionals working in harmony. As a senior waiter, how do you foster teamwork and collaboration among your colleagues? Let's celebrate the power of teamwork and share our favorite teamwork moments in the comments below! #Teamwork #RestaurantTeam #Collaboration

🔶Step outside the noise! ▪️Thank your waiter ▪️Offer a hand Institutionally, most of us are programmed through years of training, and executing tasks to find gaps within systems, and processes to drive efficiently, and effectiveness. However, this can be perceived as being negative. Therefore, I offer two points. ▪️Thank your waiter A few years back I made an outward and internal assessment and concluded that too often do we complain to restaurant managers and/or our hospitality workers. Since that point on, I decided to give praise where praise is due rather than expecting the norm, “well it’s their job”. This mind shift can be applied to all facets of life. Recognition goes along way towards internal and external organizational excellence. ▪️Offer a hand. If someone makes a mistake or falls hard, and is crawling outside of a hole, don’t offer a boot to their chest, offer a hand. I’m a living example of this, after being (fired/let go/transitioned from) a SF ODA almost 18 years ago, I was offered a hand after severally messing up. I could have been kicked out, but my leaders had the majority, experience, and empathy to offer assistance. Offer a hand to those in need, and I promise you that you will be surprised of what their capable of once they recover. 🔶So the next time you see someone falling, step back and analysis the situation and ask yourself if that was you, what would you respectively ask others to do?

As hospitality professionals, we understand the value of the work we do. Hospitality is about connecting people. Connecting people to people and people to experiences. 🤝 It's a common saying that food brings people together. Over a meal disagreements dissolve, differences no longer seem as important, and a shared gratitude for the food can unite those around the table. As a server, bartender, chef, manager, or any other hospitality staff, you have the opportunity to make someone's day. 😄 One little interaction with you can shift a guest out of a bad mood. A satisfying meal can bring them joy. The excitement of trying something new and the pleasure of being treated as a special guest – these things can light people up. 💡 It’s my favorite thing about working in the hospitality industry.  And I take the values of bringing people together, improving people’s lives through individual interactions, and treating others as special guests with me into any work I do. 💕

#Appreciation Giving a waiter a tip is a common and widely accepted way to show appreciation for the service provided. It serves as a direct acknowledgment of their effort, attentiveness, and professionalism. In many countries, tipping is not only customary but also an important part of a waiter's income. It can incentivize good service and provide immediate feedback to the server. However, the practice and expectations around tipping can vary significantly by country and culture. In some places, tipping is mandatory and factored into the service model, while in others, it might be seen as optional or even unusual. Overall, tipping can be a positive gesture when done appropriately and in line with local customs, reflecting gratitude for a job well done. Have a blessed day good people. Appreciation

It’s overwhelming starting a job at a new restaurant. Let alone one that is working on achieving or keeping their five-star ranking. My best advice to you: ⭐️ Know what you’re good at…where your strengths lie. ⭐️ Know what you need to focus on…where you are weaker. ⭐️ Know what is expected of your position, and focus on being consistent at the basics until you become more comfortable with it. ⭐️Know that warmth - a smile, genuine care, and a positive attitude - elevates the overall experience of everyone. Be a light, and focus on doing and giving your best.

As * a restaurant owner * an operator * a thought leader in the industry when you talk, people listen. Which is WHY it is important to know what you are talking about AND Back up what you are saying. As a Mental Toughness Specialist in the restaurant industry, some of my roles are to * help you remain accountable to what you are saying * help you acknowledge the actions and words that don’t align with what you are saying and/or doing * help you develop and/or put in place better strategies between you and your team to ensure the accountability relationship continues to be build up Words matter And those actions of yours are the paint that makes your vision possible Happy Monday 😃

I want to share this article talking about my chef and mentor Pedro Sanchez! Such an amazing chef to learn from!

Your job is not defined by the things you do. It is defined by what those things do. Think about the effect you have, not the tasks you complete. If you tell people you are a chef, people will call on you to contribute to important events. If you tell people you slice vegetables for a living, people will send you vegetables to slice.