The Contractor Fight’s Post

Do it Now The longer you wait to do the things you need to do, the more problems you create. The tasks stack and stack due to your procrastination. This causes stress, overwhelm and jacks up the experience you provide your team and clients. You know that client who you're putting off calling back because you think they're upset with you? Call them NOW. That talk you keep telling yourself you need to have with an employee? Have it NOW. The lead that is waiting for you to call back... The Job Costing that is waiting for you so you can learn the truth about your numbers... The Change Order you need to write up before the client forgets they gave you approval.... Do it NOW. There is no better time than yesterday to do the things required of you. Since we can't go back in time, the next best time is... Now.👊🏻

7 resolutions to be more successful and happier in 2024 https://ow.ly/OElB50QtBbn

“The more clients I have, the better!” Let me tell you why you’re wrong 👇 There are only a certain amount of hours in a day which means you have two options. You can either run yourself ragged by trying to squeeze in as many tasks as you possibly can… Or, you could do just a few tasks at a time for a small number of high-value, high-paying clients. I know which one I'd prefer Scroll to find out more 👉

If you were PAYING someone to do your job (as a small business owner) How would you expect that person to perform? Job description: Post Monday to Friday Employee: → Creates content for 1 week → Stops because are not "in a mood" anymore → So they will (maybe) pick this up again in 2025 Job description: Follow up with all proposals sent Employee: → Urgh... don't really want to "bother" people → So they will just skip this one entirely Job description: Send hand-written cards to clients Employee: → Sends 30 personalised cards → Customers are feeling warm & fuzzy → You are getting great referrals, constantly But you know what? On second thought... This takes "too much time"  → So they will just STOP doing it You know where this is going, right? You (and me) are THAT employee. You (and me) know what needs to be DONE But we are NOT doing it (for whatever made up reason) Reframe of the day: Hold yourself to a same standard → You would hold a PAID employee to Just do the work, baby! ___ Repost ♻️ if this resonates with you. And follow Vendy for more!

How to make your client go Abnormal .. ( Abnormal? yes. Make them scream wow ) the secret behind this hide somewhere, where? in your conversation with him. "but many people are not paying attention" » here's what will happen if your attention is lost, - you'll get wrong knowledge about your client need - You'll get to do what you're not implored to do. - you'll lose more leads because a client brings more clients. » it also means, - you're not worthy to handle it - your expertise on the project is low - you're not the right person be hired. want them to go abnormal? - Listen more than you talk - jott down the necessary points - ask relevants and related questions. - go and get the job doneeeeeeeeeeeeeee 🔥 » at this end, what will happen? - your client will scream wow - your client will say "YES" this is it - you client will refer you and bring more leads. are you ready to make your clients go abnormal? tell me. don't forget, your clients satisfaction makes you more money 🤑 how? one client > two clients > 3 client > ... PS : here are the recent reviews I got from my clients.

Close high-paying clients, get your dream job and network with industry leaders. How?  ↳ By sending personalized connection requests   I've sent over 35,000+ personalized connection requests, With 30-65% acceptance rate! Here’s how to master it to get a better acceptance rate: 3. ‘About’ & ‘Experience’ Sections → I never overlook these sections because they are great for finding ice-breakers such as: + company name + their vision & purpose + years of industry experience 2. Appreciation Everyone likes to be appreciated, so make sure to commend them for their work or a recent post that you found interesting. 1. Name It might sound strange, but I’ve seen people send connection requests without a name, or they add the wrong name or misspell it. Pro tip: Make sure you send requests to those who are active on LinkedIn, or else your efforts will be in vain.

Working with bad clients will make you miserable. Here are 3 types of clients I avoid: 1. “𝗛𝗮𝗿𝗱” 𝗰𝗹𝗶𝗲𝗻𝘁𝘀. Hard clients force you to spend substantially more resources: • Time • Money • Attention • Personnel • Emotions (stress) And you may still not satisfy them. If it’s “hard” to deliver for a client, pause to think why. 2. 𝗣𝗿𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝘃𝗲 𝗰𝗹𝗶𝗲𝗻𝘁𝘀. They give precise directions rather than relying on your expertise. This can lead to: • Poor results • Lower efficiency • Internal friction in your team And let’s face it - it’s annoying to work that way. 3. 𝗧𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝗹𝗶𝗲𝗻𝘁𝘀. Rather than building a long-term relationship, they prefer to be transactional. They decide who to hire only based on cost. Meaning you can lose them if a better “deal” comes across. 𝗧𝗵𝗲 𝘄𝗼𝗿𝘀𝘁 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲𝘀𝗲 𝗰𝗹𝗶𝗲𝗻𝘁𝘀: They distract you from building: • A roster of “good” clients • Case studies for future growth • Repeatable systems for efficiency The best way to deal with them? Not to deal at all. — I know it's scary to say NO to new business, but always keep your eye on the long game. Follow me Connor Abene for more content like this. And if you have any questions, feel free to DM me.

Our "Would you take the call at 4:59 if you've to clock out at 5:00" rule! If a customer reaches out at 4:59 pm, even if it's close to closing time (5:00 pm sharp!), we (or one of our awesome team members) will absolutely take the call. Why? Because we believe in going the extra mile for our clients. We're passionate about delivering a world-class client experience and never taking them for granted. We're all about over-delivering on expectations, and sometimes, that means taking that extra minute to ensure your needs are met. This "Call Matters" rule is just one way we ensure our values align with our employees and customers. 💬 So, what do you think? Is this a client service approach you can get behind? Let me know in the comments! #linkedin

Client service gigs can be tough, thankless gigs. Sometimes it feels like you only hear about the misses. Folks are quick (understandably) to tell you when something goes awry. But when things go right, it’s often radio silence. No news is good news, they say. All of which is why it’s so heartening when a client stops to tell you how *right* something is going. It’s a huge lift. A reminder that you’re building something worthwhile. So stop and give those thumbs up. You can make someone’s day!

I did not accept a client worth $2000/month. And here's why: From the very start I have been super clear that I take up only 5 clients/month. Now this client had a great product. They were just launching out, but on the first call they wanted changes in my system. Even though I am someone open to ideas and approaches, there are risks involved as well. And one takes risks from both the ways. I always need my client to trust me, just as much as I am trusting them to work with me. Red flags for clients (according to me): • Way too busy and want you to invest all your time. • Want to pay only once the results come in. • Haven't figured out their USP • Have too many unreal expectations. • Do not respect that you have a life too! __________________________________ Face something similar? Share your experience with me. Sending virtual hugs🫂✨