The Future of Customer Engagement’s Post

Wondering what the top retail and #eCommerce marketing trends for 2024 are? 🛍 We’ve got the answers! Our latest analysis of global customer engagement practices is now available in the fourth edition of our Global Customer Engagement Report. 📝 👉 https://lnkd.in/edFe8y8r #MarketingTrends #Retail

Brands must adapt to the challenges of modern ecommerce to drive fast and sustainable growth. Okendo has created a playbook focusing on creating and leveraging the power of your Superfans with customer marketing strategies. Learn from Shopify app experts how brands like Bloom Nutrition, Billy Reid, and True Classic build a community of Superfans to boost acquisition and retention. In this playbook, you’ll learn: - How to increase engagement with customer marketing  - How to leverage logistics for loyalty - How to boost lifetime value with a subscription program - And more! Check out the playbook. https://lnkd.in/gKDXqTMV

Leveraging first party data effectively can be the difference between thriving and merely surviving. It enables personalized shopping experiences, improves customer loyalty, and ultimately drives sales where one-size-fits-all approaches are no longer sufficient. In our latest blog, we break down our innovative approach to purchase propensity and how it can help you make informed, strategic decisions that drive conversions and more. https://lnkd.in/g6qh43Dk #FirstPartyData #CustomerData #PredictiveAI

4 key actions for fostering customer loyalty by Digital Marketing Depot Want to win over customers in today’s competitive market? Loyalty is key. But how do you build lasting relationships that keep them coming back? Marigold’s 2024 State of Loyalty Report is here to help. Packed with insights from the latest Marigold Global Consumer Trends Index, it unveils the secrets to building unshakeable consumer loyalty in 2024. Inside you’ll discover: The 4 key actions for fostering consumer loyalty in 2024 Personalization strategies to deliver more relevant, engaging experiences Tactics for incentivizing and rewarding customers to drive retention Tips for optimizing the human experience across touchpoints In a world where consumer expectations are constantly changing, this report will give you the actionable insights you need to build lasting relationships and drive business growth. Visit Digital Marketing Depot to get your copy. To dive even deeper, be sure to also check out Marigold’s 2024 Global Consumer Trends Index for the latest data on the factors influencing consumer behavior worldwide. June 26, 2024 at 07:10PM

Unlock the power of a successful omni-channel strategy with these 8 innovative tactics to help supercharge your marketing efforts and enhance customer satisfaction and loyalty. #marketing #insights #strategy #ai #innovation https://lnkd.in/eX2RQbaK

In looking ahead of 2024, how to navigate the challenges of modern ecommerce--Brands need strategies for rapid growth & success. Cultivating and leveraging Superfans through customer marketing is just one winning tactic. We partnered with @okendo to compile a marketing playbook that covers how to acquire customers at a lower cost, build stronger relationships, and improve experiences across the customer journey. Featuring experts from innovative Shopify apps, we showcase various brands on how to cultivate a community of Superfans to enhance acquisition and retention cost-effectively, achieving sustainable results. Piqued your interest? https://lnkd.in/gpsixHKM

Our latest blog post tackles fragmented customer engagement head-on. In today's digital landscape, understanding and mastering fragmented customer journeys is crucial. Check it out below to see how ethos' platform helps address this growing challenge. https://lnkd.in/gyfsaBXg

In today's competitive landscape, customer engagement is critical. I highly recommend reading my colleague Akash Pathak's white paper on creating effective digital ecosystems. It’s filled with practical tips on enhancing customer convenience and fun, directly increasing guest counts. Transform your approach today! #CustomerEngagement #HospitalityInnovation

In today's competitive landscape, customer engagement is critical. I highly recommend reading my colleague Akash Pathak's white paper on creating effective digital ecosystems. It’s filled with practical tips on enhancing customer convenience and fun, directly increasing guest counts. Transform your approach today! #CustomerEngagement #HospitalityInnovation

🌟 Unlock the secrets of the customer buying journey with the evolution of Consumer Behavior Theory! From AIDA to AISAS to the 5A framework, marketers are adapting to the digital age. Discover how the Marketing Hourglass can guide you through every stage of the customer experience for seamless success. 🚀 #MarketingEvolution #CustomerJourney #DigitalMarketing https://bit.ly/4bKsBlF