The Gallagher Search Group, Inc.’s Post

“Why won't you call when I’m at my desk and not on my phone??” Hopefully that got a giggle out of some of you! We were retained several years ago by a healthcare facility who wanted (needed) help with their recruiting function. I met with the COO/CFO regularly and the president occasionally.  We got “under the hood” to see what was happening in HR/recruiting. There were a multitude of recurring takeaways: -HR prioritized onboarding/paperwork/employee relations over recruiting -HR refused to enhance their own LinkedIn profiles and utilize LinkedIn as an online tool/resource -HR would not share a cell number with candidates so they could only be reached when physically at their desk -HR adopted an attitude that it was the candidate’s responsibility to make sure the process was going forward Direct quote: ”I’d be able to schedule a lot more interviews if these candidates would just call me back when I am at my desk!” SERIOUSLY??? Did you just say that aloud??? Reviewing the takeaways above: Does the candidate have your cell number to reach you after hours? No Are you staying late a night or 2 a week to make yourself available “after hours” for things as critical as scheduling interviews? No Are you showcasing yourself and your organization on social media (LinkedIn) so they can see you are a professional and you’re able to highlight open roles you’re working on? No Is it really any wonder how and why you’re not filling these openings? Folks, recruiting is a production role-it’s not a support role. Your people are your most valuable resource. I don’t care if you are in HR, a recruiter/TA professional, a hiring manager or president/owner-you MUST be recruiting all the time and SELLING your organization and opportunities. Your LinkedIn profile IS your digital website (much more so than your website). Your accessibility speaks volumes about how much ownership you take in your role and what critical functions it is. Own your role in the process!

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