The LPI (Learning and Performance Institute)’s Post

One of my personal goals during my time in Austin is to gain insights from some of the tech giants based here. Companies like Dell Technologies have established Austin as a tech hub, and there’s so much to learn from their journey. Here’s what SMBs can take from their story: 1. Going Direct: Dell broke the mold by skipping the middlemen and selling directly to customers. This not only cut costs but also allowed them to tailor each product to the buyer’s exact needs. For any business, big or small, it’s a reminder that connecting directly with your clients can give you a crucial edge. 2. Customer First: Dell’s obsession with understanding what people actually wanted led them to constantly refine their offerings. They were the first to let customers design their own PCs online. This innovation came from listening to what users wanted — customizable and affordable solutions. As a result, Dell became a top player in the market. It’s a simple yet powerful idea — listen to your clients, and you’ll never go wrong. 3. Invest in Your Team: Dell didn’t just invest in technology; they invested in their people, creating a culture where employees felt empowered to innovate. According to Gallup, companies with engaged employees are 21% more profitable. The takeaway? Your team is your biggest asset — nurture it. Size doesn’t limit impact — by taking cues from industry giants, even the smallest businesses can achieve remarkable growth. #Leadership #TechGiants #AustinTech #ScalingBusiness #Innovation #Dell #Lessonslearned #Texas #USA

🎓 Excited to Announce My Graduation from the Dell Technologies Services Sales Transitional Training Program! 🎓 I am thrilled to share that I have successfully completed the Services Sales Transitional Training, a comprehensive thirteen-week program designed to elevate consultative selling skills within the Services Sales journey. What did I achieve? Enhanced Sales Knowledge: Learned the key aspects of sales knowledge and technical acumen necessary for success in a consultative sales environment. Interactive Learning: Engaged in live learning sessions facilitated by industry experts. Customer Journey Role Plays: Participated in role plays based on actual customer wins to better understand and navigate a customer’s transformational journeys. One-on-One Mentoring: Benefited from personalized sessions with my assigned Team Ambassador, Leader, and the L&D team. Capstone Project: Completed a final project that allowed me to demonstrate and consolidate my knowledge and skills. This program has provided a consistent and thorough learning experience, ensuring a smooth transition in my professional growth. A huge thank you to my trainers, mentors, and leadership who supported me throughout this journey! I'm extremely excited to continue growing my knowledge, my skillset, and catapulting my career to next levels. 🎉 #IWork4Dell #ProfessionalDevelopment #SalesTraining #CareerGrowth #LearningAndDevelopment #ServicesTransitionalTraining

Meet Raquel, and discover how the Marketing Development Program (MDP) at Dell transformed her professional growth and career development. Learn more about the benefits and opportunities of this robust program. https://dell.to/3uBIScq #iwork4dell

When Michael Dell took Dell Technologies private in 2013, he aimed to transform Dell into a leader in infrastructure technology, pushing his team to achieve the next level of performance. Dell’s executive leadership meetings then adopted the Dell Agenda- a dynamic backlog of the most critical issues the company faced. The team understood it was important to address these issues for Dell to transform successfully. Here’s how it produced extraordinary results: 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐅𝐨𝐜𝐮𝐬: ■ Simplified Dell’s product portfolio ■ Transitioned from made-to-order to made-to-stock 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐑𝐞𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐢𝐧𝐠: ■ Defined a new go-to-market structure for the direct sales force 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬: ■ Strengthened Dell’s position in high-margin storage solutions The Dell Agenda’s unique nature was its constant evolution. Once an issue was resolved, it was replaced by a new one, ensuring continuous improvement and adaptation. 𝐑𝐞𝐬𝐮𝐥𝐭𝐬: ■ From 2014 to 2023, Dell Technologies experienced over 10-fold growth in market value. ■ Established leadership in commercial PCs, servers, storage solutions, and other critical infrastructure technologies. Dell’s successful transformation story is a testament to the power of a dynamic, ever-evolving strategy. 𝙃𝙤𝙬 𝙞𝙨 𝙮𝙤𝙪𝙧 𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙖𝙩𝙞𝙤𝙣 𝙨𝙩𝙖𝙮𝙞𝙣𝙜 𝙖𝙜𝙞𝙡𝙚 𝙖𝙣𝙙 𝙖𝙙𝙙𝙧𝙚𝙨𝙨𝙞𝙣𝙜 𝙞𝙩𝙨 𝙢𝙤𝙨𝙩 𝙘𝙧𝙞𝙩𝙞𝙘𝙖𝙡 𝙞𝙨𝙨𝙪𝙚𝙨? #Strategy #Transformation #BusinessGrowth Michael C. Mankins, Patrick Litre

Meet Raquel, and discover how the Marketing Development Program (MDP) at Dell transformed her professional growth and career development. Learn more about the benefits and opportunities of this robust program. https://dell.to/49kPNWt #iwork4dell

Meet Raquel, and discover how the Marketing Development Program (MDP) at Dell transformed her professional growth and career development. Learn more about the benefits and opportunities of this robust program. https://dell.to/3SLbaZX #iwork4dell

Meet Raquel, and discover how the Marketing Development Program (MDP) at Dell transformed her professional growth and career development. Learn more about the benefits and opportunities of this robust program. https://dell.to/3wUEF43 #iwork4dell

Meet Raquel, and discover how the Marketing Development Program (MDP) at Dell transformed her professional growth and career development. Learn more about the benefits and opportunities of this robust program. https://dell.to/3T4p6iU #iwork4dell

Meet Raquel, and discover how the Marketing Development Program (MDP) at Dell transformed her professional growth and career development. Learn more about the benefits and opportunities of this robust program. https://dell.to/3PxlFzf #iwork4dell

Meet Raquel, and discover how the Marketing Development Program (MDP) at Dell transformed her professional growth and career development. Learn more about the benefits and opportunities of this robust program. https://dell.to/49HDO4U #iwork4dell