We are thrilled to share that our Telecoms & IT business has won the ‘Customer Value Management’ award at the annual Vodafone Partner Awards. This recognises the efforts of our teams for their dedication to enhancing customer experience by incorporating new communications channels like WhatsApp, helping busy small businesses be more agile in communicating with their account support. Vikki Nunn, Director of In-Life for Radius Telecoms & IT said: “This recognition underscores our unwavering commitment to improving customer experience through innovative communication solutions. It’s important that our customers can reach us easily and at their convenience and the introduction of WhatsApp gives SMEs a seamless way of contacting the team.” #Awards #CustomerValueManagement #CustomerService #Vodafone #Telecoms #Partnership
Great work
Managing Director
2moWhat is Customer Value Management?