American Customer Satisfaction Index (ACSI®)’s Post

In an increasingly competitive restaurant market, the goal of any restaurant brand is to get customers to come back one more time. The Restaurant Choice Drivers study ranked 20 primary reasons why consumers decide on a particular restaurant among three non-competing segments: Quick-Serve, Convenient-Dine and Fine Dine. These drivers in each segment range from food quality and price to service and ambiance. The results revealed some surprises.

The desire to dine out these days goes beyond just food, and with takeout and fast casual dining saturating the market, sit-down restaurants have more competition than ever. Read more for tips on how full-service restaurants can set themselves apart. #Dining #Restaurant #BWQualityGrowers

Interesting article.

State of the Restaurant Industry Report

Inflation has made consumers increasingly cost-conscious, which is changing their dining habits. By keeping up with these kinds of shifting restaurant consumer trends, you can ensure you’re giving your customers what they want so they choose your restaurant over the competition. To find out what consumers are looking for from restaurants, TouchBistro surveyed 1,500 diners in the U.S. and put their findings in the 2024 Diner Trends Report. Keep reading for the latest trends in the restaurant industry. #restaurantindustry #loyaltyprograms #consumertrends

Creating an experience your customers will enjoy is an important part of running a restaurant. Here are some practical ways to keep the good reviews rolling in. https://lnkd.in/gKGfvjjP

Staying competitive in the restaurant industry starts with knowing the key benchmarks. This blog breaks down the essentials you need to track for success. 📈 🏆 #RestaurantBenchmarks #IndustryInsights https://lnkd.in/e77mQp9a

As we conclude our look back at 2023, one of our most impactful studies, the 2022-2023 Restaurant Study, highlights America's renewed affection for steakhouses. This article draws from the #ACSI data to explore the resurgence in popularity of these classic dining establishments and what it signifies about consumer trends and preferences. See the full details: https://lnkd.in/efcmfiCG

Good Advise for how to open a new restaurant enterprise and be profitable!

Dynamic Pricing may not be for everyone. Before deciding on if this is right for your restaurant, let’s look at the pros and cons, Monte Silva writes in his latest column.