The Connecticut Team’s Post

Summer 2024 Travel Trends with Meaning 🏖️ "With these tips, your summer meeting or event will be memorable, meaningful and even give back to the community." Learn more via Smart Meetings 🔗 https://ow.ly/VPRS50Rn8W8 #ExperienceAtlanticCity #MeetingProfs #EventProfs

#MeetMetroCruise and help us welcome Michael DePietropaolo, our newest Operations Manager at MSS! With a lengthy career in San Francisco's events industry, including producing countless events at Pier 27 and serving as Event Venue Manager at Metro Events LLC, Michael brings a unique and valuable experience to our San Francisco team.    Let’s hear more about Michael’s journey and vision for the future:   Q: What were your first impressions of MSS and our Port of San Francisco location?    A: The view from my office window overlooking the San Francisco Bay never gets old! Our team is a terrific, small, close-knit group, and my first impressions of MSS came in the form of a question that I asked myself: How lucky would I be to work here?   Q: Can you share some of the key projects you’ve worked on since joining MSS?    A: I continually examine our terminal operations to maximize efficiencies without compromising the Guest Experience. It's a constant work in progress. Whenever we change a passenger flow or check-in procedure, I always ask, "How can we make this even better?"   Q: What achievements are you most proud of so far?    A: Planning our irregular turn with Grand Princess at Pier 80 took months of effort and coordination with the city. Bringing together so many people and organizations was a massive task, but in the end, I couldn’t have been prouder of our team for pulling off such a monumental event.   Q: How do you see your role evolving, and what impact do you hope to have on the company’s strategic initiatives?    A: When I joined last October, I learned about the challenges and inefficiencies at the San Francisco terminal. I'm working to make it as systematic and organized as possible, ensuring passengers experience the smoothest and friendliest embarkation or debarkation in the world. As a high-profile city, I want our terminal to always live up to its reputation.   Q: Can you share a personal philosophy that guides your work?    A: As a manager, I believe in providing my employees with everything they need to be successful at their jobs—information, training, equipment, guidance, and leadership—so they can focus on providing excellent customer service and a superior terminal experience.   Q: Can you share something personal that people would be surprised to learn about you?   A: Growing up outside Philadelphia, I always knew I'd move to California to escape the winters. At 19, I bought a one-way ticket to San Francisco and have lived here ever since. Though my family wasn’t thrilled about my move, their support made it easier for me to stay and call this city home.   Q: What advice would you give to new employees at MSS?    A: Most of our ground agents have had long, successful careers and now work a few times a month to stay connected with colleagues and friends. Most importantly, because it's fun! Whether they prefer check-in, wheelchair pushing, or directional roles, we have a position for everyone and welcome them onboard! ⚓ 

Stronger together! 💼✈️ Our recent corporate trip was all about collaboration, creativity, and connection. Excited to bring this energy back to our projects! Do you also want to skip the hassle of organizing your corporate trips? What are you waiting for ? Ping us now !! #CorporateTravel #TeamBonding"

I will be at #LegalWeek next week, will you? Be sure to visit the Reed & Mackay booth to hear from our team on how we can support your firms corporate travel and meetings & events. If you have not registered yet, please get in touch for complimentary passes. #corporatetravel #law #meetingsandevents #lawfirmsolutions #lawfirm

Today, I set some tasks for myself, including ones I found on YouTube, which I thoroughly enjoyed. I also planned a week-long trip to London for an executive named Lloyd. He had specific requests for his journey: 1. A morning business class flight from Los Angeles, California, to London. 2. Accommodation with a budget capped at $400 USD per night. 3. Visits to cultural sites in London. After conducting research and crafting an itinerary, I can say it was a challenging task that took several hours, but ultimately, it was a productive day. #virtualassistant #travelplanner #travelmanagement #executiveassistant #research #tasks

A new #start with a new #business #trip, combined with #vacation, and a new #sunrise Let's reset and go despite the worldwide system malfunction. The future may rely on a system stability and defense. Thus, technology should be distributed among multiple providers. #MicrosoftOutage

We can't help but feel inspired by the bountiful opportunities Montana has to offer. Discover how your meeting attendees can reap the benefits of our stunning surroundings and make the most of their time in Big Sky Country. Hint: it includes something for every kind of after-the-meeting explorer: https://lnkd.in/erVKQyUT

Did you know St. Patrick hailed from the shores of Britain, not Ireland? Find out more interesting facts in our latest blog post to celebrate St Patrick's Day. If you're a travel agent, could Ireland be a bucket-list destination for your customers? https://bit.ly/3v4rYmT #BlueRoadsDifference #Ireland #TravelAgents #StPatricksDay

🎤 Q&A with Julia, our newest team member. Since we welcomed Julia Louise Johnson to the team as events planner, she’s been incredibly busy getting stuck into her new role! Julia has been focusing on our popular GPS and treasure hunt events, handling scheduling and itineraries, and collaborating closely with clients to exceed their event expectations. We spoke with Julia to find out how she’s been finding her first few weeks. Click the link in the comments below to read our Q&A 👇 #TeamBuilding #EmployeeEngagement #NewRecruit 

Late flights, packed schedules, and a few unexpected twists—our Vegas trip was anything but ordinary. Want to know how we turned challenges into opportunities and came away with big wins? 🏆 Dive into our recap for the full story and key highlights. 👇 #G2E #VegasRecap #BusinessTravel #TeamSuccess #Networking #AleaPartners