If you're thinking of coming to our strategy launch event this Thursday (22 August), we'd love to see you there! Don't forget to register: https://lnkd.in/d9ByFFsv ☀ During the call, our senior leadership will give some context and background around the development of the new strategy, and unpack some of the ideas and approaches we're focusing on. You can read more about all that here: https://lnkd.in/dGjXASxM We’ll then open the call up for facilitated discussion!
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In this final session for the Program Director Forum this season, we will delve into the nuanced skill of "managing up," an essential strategy for program directors who often find themselves navigating the complex dynamics between their frontline experiences and the perspectives of their supervisors and senior leadership. Register today and learn more by clicking the link! https://lnkd.in/grcTbACn
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What is your most pressing business need right now? Let Strategic Leadership Associates assist your organization to reach the goals and objectives you want to achieve. Learn more at https://lnkd.in/eR5Df2A3
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Talk about a disconnect between senior leadership and rank and file! How do we find a middle ground? 🤔
Only 1 in 4 CFOs See Wage Hikes as a Top Priority
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Talk about a disconnect between senior leadership and rank and file! How do we find a middle ground? 🤔
Only 1 in 4 CFOs See Wage Hikes as a Top Priority
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Helping marketing, creative & commercial professionals define their leadership style and create the impact they want.
Today's stark fact! 75%! Most of what you're doing to keep your top talent is completely trumped by the quality of their line management. Why is it then, that we continually fail to support Line Managers in new leadership positions? Meaning that within 2 years up to half of all transitions fail. Want to set your new leaders up for success? Drop me a line and let's chat.
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Talk about a disconnect between senior leadership and rank and file! How do we find a middle ground? 🤔
Only 1 in 4 CFOs See Wage Hikes as a Top Priority
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I posted this yesterday, but it didn’t work out as I’d hoped. Today, I’m reposting it, which is now divided into four parts. Leading a Customer Success team is always challenging. It involves balancing a significant responsibility for all things customer-related, the sense of isolation that often comes with the role, and customers' ever-changing needs to ensure their success. However, you can make your leadership role easier by building trust within your team and helping them see beyond their day-to-day tasks. Give it a listen! If you’d like to download the leadership framework and the Strategy on a Page template, join our CS leadership community—it’s free!
Part One - Creating sustainable success in CS leadership. CS Conversations is live… we ripped off the band-aid. What are CS Conversations? Talks about CS topics with a little flavor. You’ll hear our opinions, walk away with some food for thought and we’re opening the door for you to share your thoughts on the topic. In part one, we discuss the importance of identifying the operational maturity of the team you lead or the organization and company you work for. Take a listen and let us know what you think. Join the conversation!
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Tech Executive Seeking Next Engagement | AI & Digital Transformation Leader | Ex-KPMG | Former CIO | Industry & Keynote Speaker | ITIL4 Master | jtefertiller@servicemanagement.us
This old cartoon becomes more real with each passing week. Most organizations push new features live with defects. Yes, complex workarounds are in place, but they slowly become technical debt. Do you see this occur in your organization? Let me know how Service Management Leadership (and myself) can help your organization. Also, make sure that you are following the Service Management Leadership company page.
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🚨 We're currently LIVE on Instagram! Join the conversation with Ben Redmond and guest Lane Byrum! We're discussing a key leadership trait you need to practice in order to see higher levels of success in both life and your career 🔑 Head to Instagram: @FiveCapitals
