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60% of customers say no 4 times before they say yes. If you want to close the deal, don’t give up after the first rejection. Do this instead: 1. Ask them and understand the main reason. > It could be a lack of budget > Lack of trust > Lack of need > Lack of urgency 2. Validate their concerns. For instance, "I understand that budget constraints can be challenging." 3. Ask open-ended questions to gain deeper insights into their hesitation. Example: "Can you share more about the budget constraints you're facing?" 4. Address the Specific Concern: If it's budget, propose flexible payment plans or discounts. Follow for more such posts!
60% of customers say no multiple times before saying yes. Instead of giving up after the first rejection, understand their main concerns, validate them, ask open-ended questions, and address their specific worries.
Removing objections it tough. But you have to do it if you want to complete the sale Tanvi Garg
Valuable tips on how to handling rejection
Agree!! Don't let rejections define you instead, see them as redirections towards better opportunities and personal growth. Tanvi Garg
Persistence and understanding are key in sales. Addressing customer concerns with empathy can turn a "no" into a "yes." Thanks for the valuable tips!
Indeed! Tanvi Garg. Understanding objections and addressing concerns shows that we truly care about their needs.
It's important to understand that rejection is a part of the journey to success. This approach of addressing concerns and offering solutions shows genuine care for the customer's needs. Great insights!
Perseverance pays off! Understanding customer objections is key—whether it's budget, trust, need, or urgency.
Persistence and empathy go a long way in sales. Keep up the great work! Tanvi Garg
Understanding the reason behind the "No" and then catering to that would lead to better results in negotiations