Thirdera’s Post

Delve into the transformative potential of #ServiceNow #GenerativeAI and Now Assist, and learn how they drive #productivity, improve employee satisfaction, and optimize processes, thus paving the way for a new era in workplace dynamics. Read to Learn More https://ow.ly/Zc9J50Sfh9i

Delve into the transformative potential of hashtag #ServiceNow hashtag #GenerativeAI and Now Assist, and learn how they drive hashtag #productivity, improve employee satisfaction, and optimize processes, thus paving the way for a new era in workplace dynamics. Read to Learn More https://ow.ly/Zc9J50Sfh9i

ServiceNow announced its plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at massive scale across use cases including IT, customer service, procurement, HR, software development, and more. The forward‑thinking approach puts AI to work for people by redefining how AI agents collaborate with employees and customers. Using advanced reasoning and grounded in cross‑enterprise data through the Now Platform, ServiceNow AI Agents evolve from the more familiar prompt‑based activity to deep contextual comprehension, keeping people in the loop for robust oversight and governance. Available this November, the first use cases for Customer Service Management (CSM) AI Agents and IT Service Management (ITSM) AI Agents are expected to reduce mean‑time‑to‑resolution and make live agents more productive. Read more: https://lnkd.in/gypCRsQk #IndiaTechnologyNews #ServiceNow #AIAgents #DigitalTransformation #24x7Productivity #Automation #AIinBusiness #Efficiency #ProductivityBoost #WorkplaceInnovation

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced its plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at massive scale across use cases including IT, customer service, procurement, HR, software development, and more. The forward-thinking approach puts AI to work for people by redefining how AI agents collaborate with employees and customers. Using advanced reasoning and grounded in cross-enterprise data through the Now Platform, ServiceNow AI Agents evolve from the more familiar prompt-based activity to deep contextual comprehension, keeping people in the loop for robust oversight and governance. Available this November, the first use cases for Customer Service Management (CSM) AI Agents and IT Service Management (ITSM) AI Agents areexpected to reduce mean-time-to-resolution and make live agents more productive.

Check out the first post of the new series that we will run uncovering tactical use cases for your RPA program! Have ideas you would like more information on or areas of focus? Feel free to leave a comment! #BOTTHAT

Employee helpdesks are undergoing a revolutionary #AI transformation, moving beyond traditional ticket resolution! In our latest blog, we dive into the expansive realm of AI-driven #automation, exploring its transformative impact on #business, #HR, and #IT #helpdesk processes. Here's a sneak peek into the exciting possibilities: 1️⃣ Streamlined onboarding: simplify onboarding workflows without coding skills. 2️⃣ Automated documentation: AI speeds up onboarding paperwork, reducing admin overhead. 3️⃣ Efficient offboarding: Automate tasks like revoking access and exit interviews for a secure process. 4️⃣ IT access requests: AI #chatbots on #Slack and #Microsoft Teams to handle IT access requests instantly. ...and that's just the beginning! 🌟 Read the full article 👉 https://lnkd.in/drEjNQ7w to discover how AI is transforming processes like #software deployment, recognition and rewards, compliance checks, employee surveys, and more! 🚀 Let's revolutionize employee helpdesk #workflows together with the power of AI! 💡🤖

ServiceNow Unveils AI-Powered Features for Enhanced Employee Productivity ServiceNow Inc. has announced a range of innovative artificial intelligence (AI) features to boost employee productivity and transform the way businesses operate. The new AI capabilities will be integrated into the Now Platform, enabling autonomous handling of complex tasks with minimal human supervision. Agentic AI Models: The introduction of Agentic AI models marks a significant milestone in ServiceNow's AI journey. These models will be capable of handling intricate tasks independently, freeing up human resources for more strategic and creative work. Initial Applications: ServiceNow plans to initially apply AI to two key areas: Customer Support: AI-powered customer support will enable faster and more accurate issue resolution, leading to improved customer satisfaction. IT Service Management: AI will help automate IT service management, reducing the workload of IT teams and increasing overall efficiency. Future Expansion: The company plans to expand AI capabilities into other areas, including: Procurement: AI will help streamline procurement processes, making them more efficient and cost-effective. Human Resources: AI-powered HR tools will enable more efficient talent management, employee engagement, and benefits administration. Xanadu Release: The Xanadu release of the Now Platform includes several exciting enhancements, such as: Now Assist Skill Kit: A new toolkit that enables developers to build custom AI-powered chatbots and virtual assistants. AI-Powered Cybersecurity Breach Analysis: Advanced AI capabilities to detect and respond to cybersecurity threats in real-time. Improved Database Performance: Optimized database performance for faster and more efficient data processing. Impact and Future Outlook: The integration of AI features into the Now Platform is expected to have a significant impact on employee productivity, customer satisfaction, and business efficiency. As ServiceNow continues to expand its AI capabilities, we can expect to see even more innovative solutions that transform the way businesses operate. What are your thoughts on the potential impact of AI on employee productivity and business efficiency? Share your opinions in the comments below! 💬

Now Assist by ServiceNow exemplifies cutting-edge #GenAI integration in software. It's not just a trend, but a robust #enterprise-grade AI, backed by ServiceNow's legacy. ServiceNow's Now Assist brings potent #AI capabilities to its platform, optimizing processes while adhering to ethical standards. This addition strengthens the Now Platform. This innovation showcases ServiceNow's leadership in digital workflow #automation, enhancing competitiveness and customer satisfaction. It's a compelling story of progress. #ai #artificialintelligence #ServiceNow #technology #ITTechnology #cgit #cgitindia #cgitusa #cgitcanada #cgitdigital #cgithealthcare #conglomertateitllc #conglomerateitindia #conglomerateitusa #conglomerateitcanada #conglomerateitdigital #conglomerateithealthcare Read the rest: https://lnkd.in/gY8MWYsD

AI-driven onboarding automation emerges as a transformative solution, leveraging the power of artificial intelligence to redefine and streamline the onboarding experience for advisors and clients alike. By eliminating repetitive tasks and enhancing efficiency, this innovative approach accelerates the onboarding process and allows advisors to concentrate on more strategic aspects of client interactions. In this article, we’ll explain what AI-driven onboarding automation means and help you explore advanced onboarding technology to simplify and automate the onboarding process. https://lnkd.in/dECeiunt #AI #salesforce #salesforcepartner #automation #technology