Tidio’s Post

💬 **Tired of long wait times and frustrated customers?** 👋 Say hello to **EngageAI**, the game-changer in AI-powered customer support! With **EngageAI**, you can handle customer calls instantly—no more waiting! Here’s how we improve your operations: ✅ **Immediate Pick-Up**: EngageAI answers calls the moment they come in, ensuring no frustrated customers waiting in long queues. ✅ **Seamless Transfers**: Need to connect the customer to another department? No problem! EngageAI transfers calls smoothly to the right team without missing a beat. ✅ **Boost Customer Satisfaction**: With fast response times and seamless handling, customer satisfaction skyrockets while reducing the load on your support team. 💡 Don't call it quits—improve your ROI by leveraging the power of AI to streamline customer service. Let EngageAI work 24/7 to ensure your customers always receive the support they need. Ready to see the difference? Let’s talk! 🚀 #CustomerSupport #AI #BusinessGrowth #CustomerExperience #EngageAI #InstantSupport #AIforBusiness

💬 **Tired of long wait times and frustrated customers?** 👋 Say hello to **EngageAI**, the game-changer in AI-powered customer support! With **EngageAI**, you can handle customer calls instantly—no more waiting! Here’s how we improve your operations: ✅ **Immediate Pick-Up**: EngageAI answers calls the moment they come in, ensuring no frustrated customers waiting in long queues. ✅ **Seamless Transfers**: Need to connect the customer to another department? No problem! EngageAI transfers calls smoothly to the right team without missing a beat. ✅ **Boost Customer Satisfaction**: With fast response times and seamless handling, customer satisfaction skyrockets while reducing the load on your support team. 💡 Don't call it quits—improve your ROI by leveraging the power of AI to streamline customer service. Let EngageAI work 24/7 to ensure your customers always receive the support they need. Ready to see the difference? Let’s talk! 🚀 #CustomerSupport #AI #BusinessGrowth #CustomerExperience #EngageAI #InstantSupport #AIforBusiness

💬 **Tired of long wait times and frustrated customers?** 👋 Say hello to **EngageAI**, the game-changer in AI-powered customer support! With **EngageAI**, you can handle customer calls instantly—no more waiting! Here’s how we improve your operations: ✅ **Immediate Pick-Up**: EngageAI answers calls the moment they come in, ensuring no frustrated customers waiting in long queues. ✅ **Seamless Transfers**: Need to connect the customer to another department? No problem! EngageAI transfers calls smoothly to the right team without missing a beat. ✅ **Boost Customer Satisfaction**: With fast response times and seamless handling, customer satisfaction skyrockets while reducing the load on your support team. 💡 Don't call it quits—improve your ROI by leveraging the power of AI to streamline customer service. Let EngageAI work 24/7 to ensure your customers always receive the support they need. Ready to see the difference? Let’s talk! 🚀 #CustomerSupport #AI #BusinessGrowth #CustomerExperience #EngageAI #InstantSupport #AIforBusiness

Customers are sick of getting general and impersonal replies to the emails they send to your customer support.🙄 They want a reply that is as personalised as possible, as they should! So why not give them?🤷 With Klark, AI doesn’t stop at simply replying to the customers in an impersonal way. Our AI-powered solution enables truly customised customer interactions: 🗣️Set up a tone of voice that suits your company and the customer you are conversing with ✨Customise Klark’s AI suggestion by adding elements before you send it to the customer 📈Deliver personalised responses at scale The result? Higher customer satisfaction and stronger relationships. 🤝 Customers deserve the best that you can offer. Offer the best to your customers with Klark⚡️ Click on the link in the comments to learn more!🚀

There would be many use cases for genAI in the years ahead but one of the best use case for today is in customer care services and chatbots. Users/Customers can make enquiries and get rich responses with lots of continuity and context from genAI in seconds.

Over half of U.S. businesses are using AI in customer service, but maintaining consumer trust is a challenge. While AI tools like chatbots enhance efficiency, 44% of professionals say trust is their biggest hurdle. Balancing AI’s speed with the human touch is essential. Transparency about AI’s role and easy access to real people can boost customer satisfaction. Ready to explore the future of AI-driven customer service? Let’s chat! 🌟

Imagine your business receiving 1,000 customer support calls daily. With a team of physical agents, each handling around 50-70 calls per day, it would take 15-20 agents to manage that volume. Enter Myra (Vomyra.com) —our AI-powered voice agent. Myra can handle over 1,000 calls every single day, 24/7, without breaks, ensuring every customer gets instant, accurate support. This frees up your physical agents to focus on higher-value tasks like resolving complex issues, improving productivity, and enhancing customer satisfaction. Scale your customer support effortlessly with Myra and see the difference!

Very cool to see the acknowledgement from Forbes and Shepard (Shep) Hyken on F.O.R.O (fear of reaching out). Despite all the advancements in digital over the past 10 years: 1) Only 26% of consumers feel their brand interactions are quick and convenient 2) Phone is still the highest volume channel for customer support (vs chat, messaging, etc) 3) Difficulty reaching a live agent is the most common pain point. Unhelpful automation ranks as #2. All together, this results in customers silently quitting on brands and moving their wallet share elsewhere. Surely there is a better way! https://lnkd.in/eBKcsWhb

On Wednesday, I had the pleasure of attending Intercom's event, "The New Age of Customer Service is AI-First," and I'm still buzzing with excitement! Here at Nory, we're constantly looking for ways to elevate the customer experience, and If you didn't already know (where have you been), AI is a game-changer for CS when leveraged correctly. Nory + Fin = A Powerful Customer Support Duo I'm particularly thrilled about the potential of Fin Agent and Fin AI Co-pilot. Automating those low-hanging fruit tasks like password resets frees up agents to tackle the more complex issues. This allows us to dedicate our time and expertise to resolving those trickier cases, ultimately leading to happier customers and a smoother support experience. The idea of using the AI Analyst for CSAT (Customer Satisfaction) is nothing short of revolutionary. On average, only 20% of customers leave a CSAT score on their conversations. AI Analyst can analyse customer tone of voice, chat history, and other data points to paint an accurate picture of our overall customer satisfaction - giving you a full view of our customer's happiness levels! When available. the real-time feedback loop will be invaluable in guiding our efforts and ensuring we're always exceeding expectations. So, thank you Intercom! P.S I need the water dispenser in your office, in my life 😍

Over half of U.S. businesses are using AI in customer service, but maintaining consumer trust is a challenge. While AI tools like chatbots enhance efficiency, 44% of professionals say trust is their biggest hurdle. Balancing AI’s speed with the human touch is essential. Transparency about AI’s role and easy access to real people can boost customer satisfaction. Ready to explore the future of AI-driven customer service? Let’s chat! 🌟