📢 New article: Booking for experiences, not just services Consumers are demanding more personalized interactions, and businesses are responding with customizable scheduling options. This shift allows customers to tailor their bookings, enhancing satisfaction and loyalty. Learn how this trend is shaping the experience economy. Read more here: https://lnkd.in/dPwYwHmy #customerexperience #personalization #bookings
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How can Smart Pricing enhance your booking strategy? Discover how STAAH SwiftBook’s Smart Pricing feature can attract more direct bookings with customized discounts tailored to guest behaviors. Find out more: https://lnkd.in/gUfdQPxZ #STAAH #SmartPricing #Bookingengine #directbooking #thoughtfulthursday #hoteltech #hotelindustry #hospitalityindustry
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🚀 Revolutionize Your Customer Feedback with a Simple Tap! 🚀 Imagine if your guests could leave detailed reviews on TripAdvisor, Holidaycheck, Google, or social media in under 30 seconds—right at the peak of their experience. With FastReview, this is now a reality! 🌟 You might be wondering how one of our clients achieved the top ranking in their hotels. The answer is simple: they use FastReview. Here’s why it’s a game-changer: 🔹 Instant Feedback: Collect comprehensive reviews with a single tap using cutting-edge NFC technology. 🔹 Unified Dashboard: Monitor your stats and performance with up to 13 customizable tabs. 🔹 Customizable Appearance: Tailor the look of your landing page to match your brand. Curious to see FastReview in action? Make an appointment, and we’ll demonstrate it to you live! Contact us at kaoutar.baaziz@fastreview.ae to schedule your session. #CustomerExperience #TechInnovation #DigitalRevolution #HospitalityTech #FastReview #HospitalityIndustry #HospitalityManagement #HospitalityExcellence #HotelManagement #CustomerExperience #GuestExperience
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Post #25: Welcome to My 30 Posts Plan! Upselling and Cross-Selling Tactfully Enhancing Customer Experience Upselling and cross-selling add value when done thoughtfully. Example: A hotel offering spa packages as an add-on to a premium room booking. Understand Needs First Tailored suggestions increase acceptance. Example: A software company recommending additional features based on user feedback. Takeaway: Offer solutions, not just add-ons, to elevate the customer experience. What’s your approach to upselling without being pushy? Let’s discuss! 👇 #UpsellingStrategies #CrossSelling #CustomerExperience #SalesSuccess
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Booking.com’s review and rating section should be an inspiration to marketplace product managers. Their ratings section is super elaborate. Shows multiple things at once- Sub-categories Travelers’ countries What customer booked Quick summary Even filters are available for reviews. No other website does it. Each customer can find a review they can relate to and make a decision quickly. Just what Reviews and Ratings are intended to do. Which other platform has solved reviews and ratings well?
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Really interesting read here exploring the often-overlapping worlds of guest experience, personalization and pricing strategies.
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Increase User Connections with our Personalized Booking System Discover how our personalized booking system sets us apart from bigger companies, providing instant support and a personal touch. Join the Wonderbook community today! #PersonalizedBooking #InstantSupport #WonderbookCommunity #BiggerCompanies #UserConnections #BookingSystem #CustomerSupport #PersonalTouch #UserExperience #CommunityBuilding
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🌟 Master the Booking.com’s Algorithm for Your Property Listing! 🌟 Booking.com’s search algorithm determines the order in which properties appear in search results. It takes into account several factors, including property popularity, competitive pricing, conversion rate, review score, availability, cancellation policies, and content quality. 🏨🌐 Understanding Booking.com’s Algorithm 💡 Booking.com’s search algorithm considers multiple factors to determine the order in which properties appear in search results. Key factors include guest review scores, booking conditions, conversion rates, and more. Enhancing Algorithmic Favorability 🧠 To improve your ranking, focus on these key areas: update property information regularly, maintain competitive pricing, encourage positive reviews, increase availability, offer flexible policies, and more. Stay tuned as we delve deeper into these trends and offer insights and strategies to navigate these changes and stay ahead of the competition. 🏆 #GetMoreBooking #GetMoreBookings #BookingAlgorithm #BookingRanking #PropertyManagement #HospitalityIndustry #TravelTrends #BookingOptimization
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🌟 Master the Booking.com’s Algorithm for Your Property Listing! 🌟 Booking.com’s search algorithm determines the order in which properties appear in search results. It takes into account several factors, including property popularity, competitive pricing, conversion rate, review score, availability, cancellation policies, and content quality. 🏨🌐 Understanding Booking.com’s Algorithm 💡 Booking.com’s search algorithm considers multiple factors to determine the order in which properties appear in search results. Key factors include guest review scores, booking conditions, conversion rates, and more. Enhancing Algorithmic Favorability 🧠 To improve your ranking, focus on these key areas: update property information regularly, maintain competitive pricing, encourage positive reviews, increase availability, offer flexible policies, and more. Stay tuned as we delve deeper into these trends and offer insights and strategies to navigate these changes and stay ahead of the competition. 🏆 #GetMoreBooking #GetMoreBookings #BookingAlgorithm #BookingRanking #PropertyManagement #HospitalityIndustry #TravelTrends #BookingOptimization
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Full video breakdown of how we convert over 40% of hotel's OTA booking to their brand.com (direct booking engine) and ON AVERAGE add $500k+ in annual profit. Go watch it here: https://lnkd.in/eC7UYiuA
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Really interesting read here exploring the often-overlapping worlds of guest experience, personalization and pricing strategies.
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