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"People may forget what you say or do, but they will never forget how you make them feel!" What's the secret behind Eleven Madison Park becoming the number one restaurant in the world? Spoiler: it’s not just about the food. 💡 In my latest VeeCon takeaway, I dive into how Will Guidara used 'unreasonable hospitality' to create magical, unforgettable experiences for his guests. It’s a powerful reminder that excellence in product is just the baseline—true competitive advantage comes from how you make people feel. Let me know in the comments how you can apply these principles in any industry. 🌟 #CustomerExperience #Hospitality #BusinessGrowth #VeeCon #willguidara #unreasonablehospitality #jimmyfallon

Thrilled to add another YouTube taster from the authors Kajsa Hult and @HenrikScander School of Hospitality, Culinary Arts & Meal Science, Örebro University, Örebro, Sweden on 'Hipster Hospitality: Blurred Boundaries in Restaurants' for our journal on https://lnkd.in/euK6_V_h. Read the paper at: https://lnkd.in/eUJJ6TGd The restaurant industry is currently experiencing a shift in taste judgements. Practices and discourses on taste are communicated and expressed in contexts where food enthusiasts meet, resulting in a complex debate about the production and consumption of “good and bad” taste. This study aims to explore the intricate dynamics that shape the performances of dining room professionals in contemporary restaurants. Based on autoethnographic fieldwork at two restaurants in Sweden, this study uses dramaturgical theory to understand the social processes in restaurant culture. The results demonstrate how dining room work is organized within an unstructured environment through organic service, aesthetical framing, and self-representation. Based on these findings, the article argues that the interplay between the restaurant’s ambiance and the self holds value in shaping specific hipster hospitality. For instance, this is achieved through the blurred line between frontstage and backstage. This study contributes to the understanding of the changing role of work in contemporary restaurant culture, in which a less pronounced distinction between private and public, and between formal and informal service are some of the elements.

Quote of the Week: "The true mark of professionalism is the ability to respect everyone else for their styles and always find something positive in every dining experience and highlight it in your thoughts and words." - Johnny Luzzini Let's embrace the spirit of professionalism by respecting diverse styles and highlighting the positives in every experience. Make it a goal this week to find and share the good in each interaction! #happynewweek #professionalism #newweek #mondaymotivation #motivationalmonday #monday

Exciting news from the hospitality sector! Estiatorio Milos in Toronto has reopened its doors after a significant renovation, promising an elevated modern Greek dining experience. With a focus on fresh seafood and rich Mediterranean flavors, the restaurant highlights dishes like grilled octopus, lamb chops, and expansive seafood platters. Its new features include a distinctive raw bar and an extensive wine list boasting over 100 options. From a recruiting perspective, this reopening signals key industry trends. The emphasis on unique dining experiences and high-quality ingredients reflects current consumer demands. For hospitality professionals, this underscores the growing importance of specialization and exceptional service in food and beverage roles. As restaurants evolve, so must the talent that powers them, ensuring they meet elevated guest expectations. What are your thoughts on how these trends will shape the future of recruitment in the hospitality sector? Let us know in the comments. #HospitalityIndustry #Recruitment #CulinaryExcellence #TalentAcquisition #IndustryTrends

This food tastes awful and I’m highly disappointed ☹️ in this Lounge/ hotel. Crafting Unforgettable Dining Experiences: The Art of Hospitality Cuisine I can’t overemphasize the importance of culinary skills in any hospitality industry. In the realm of hospitality, culinary excellence goes beyond mere sustenance—it embodies an art form where flavors, ambiance, and service converge to create unforgettable experiences for guests. From the sizzle of a perfectly seared steak to the delicate balance of flavors in a thoughtfully crafted dessert, every element plays a pivotal role in shaping the guest’s journey. #hospitalityexcellence #hotelmanagement #lounge #restaurantmanagement Photo credit: shutterstock

Fine Dining vs. Café: A Culinary Experience In the world of hospitality, both fine dining restaurants and cafés offer unique experiences, but each serves a different purpose. 🌟 Fine Dining Restaurants: Focus on delivering an exquisite, multi-course meal. Emphasize presentation, exceptional service, and attention to detail. The ambiance is often formal, with elegant décor and a curated atmosphere. Perfect for special occasions, business dinners, or when you want a refined culinary experience. ☕ Cafés: Offer a casual, relaxed environment where people come to enjoy coffee, light snacks, or meals. Often foster a community vibe, encouraging conversation and productivity. The focus is on comfort, quick service, and a cozy atmosphere. Ideal for casual meetups, solo work sessions, or a quick coffee break. Both play an essential role in our social lives, catering to different needs and moods. Which one is your go-to for a memorable experience? Share your thoughts! #DiningExperience #FineDining #CafeCulture #HospitalityIndustry #FoodAndBeverage #CustomerExperience #LinkedIn

🍴 Did you know Spanish cuisine is not just about flavors; it's a journey of sustainable practices. From farm-to-table restaurants in the heart of Madrid to eco-friendly tapas bars in Barcelona, Spain is a haven for those who love to eat well and sustainably. Dive into the local culture by choosing accommodations that support local businesses and offer locally sourced dining options. #SustainableDining #EatLocalSpain.

🍽️ Discover how high-end restaurants are surpassing expectations with cutting-edge #PackagingSolutions. 🌐✨ Read our latest blog to unveil the secrets of preserving culinary excellence and delivering a touch of luxury to your doorstep! 🚀🍷 #RestaurantInnovation #LuxuryDining #FineDiningAtHome https://lnkd.in/gbmfa2Pt

Discover a great business opportunity with Agilis Advisory and explore a lucrative investment in a renowned Chinese restaurant. Why Choose This Culinary Find? 1. Authentic Ambiance: Immerse guests in Chinese culture with elegant décor and round tables, perfect for family gatherings and festive celebrations. 2. Live Cooking Experience: Delight patrons with made-to-order dishes, from sizzling stir-fries to succulent meats, offering an unforgettable dining journey. 3. Warm Hospitality: Embrace a tradition of heartfelt service, creating a welcoming atmosphere that keeps guests coming back. 4. Signature Cocktails: Elevate the dining experience with innovative cocktails, blending classic flavours with modern mixology techniques. 5. Private Dining & Events: Host events for up to 100 guests in the private dining room, ideal for corporate meetings and special occasions. 6. Diverse Menu: Cater to all tastes with a menu featuring vegetarian, gluten-free, and lunch options, ensuring something for everyone. 7. Spacious Venue: Accommodate up to 140 diners comfortably, providing ample space for guests to savour authentic Chinese cuisine. 8. Rave Reviews: Enjoy glowing reviews from satisfied customers, showcasing the restaurant's commitment to excellence. 9. Convenient Parking: Ensure hassle-free visits with ample parking spaces, enhancing the overall dining experience. https://lnkd.in/gruiytn4 #businessforsale #businessopportunity #business #agilisadvisory

Besides 🏨hotels and 🛏lodging in general, 🍽#restaurant is another area of hospitality & tourism researchers' prime interest Journal of Hospitality & Tourism Research certainly recognizes the significance of restaurant sector. Over the past few years, we accepted & published many high-quality papers relating to restaurant sector like: 🍴Theory in Dining https://lnkd.in/eb5AMzez 📲How to determine the optimal level of overbooking in restaurants https://lnkd.in/gGVP4kMB 🤓Impact of restaurant innovation on customers' brand attachment https://lnkd.in/gJxeYrmR ✍Factors affecting restaurat customers' eWOM posting behavior https://lnkd.in/gx26ZFPq 📑Re-evaluation tendencies of repeat restaurant customers https://lnkd.in/g4ESyNcg 😂Restaurant employees' workplace humor and job embeddedness https://lnkd.in/gbWhxiyu 🍲Role of food aesthetics in restaurant marketing https://lnkd.in/gsa_Y4NH Are you working on something about restaurants?!? Are you looking for ideas/issues worth investigating ?!? If YES, you are highly recommended to read the papers presented above and many others from our journal #ICHRIE | #HospitalityResearch | #TourismResearch | #specialcollection | #specialedition | #restaurants | #dining | #food | #catering | #marketing | #eWOM | #theory | #innovation | #humor | #reviews | #overbooking | #foodaesthetics | #embeddedness