🌟 Celebrating the outstanding team effort of our High Performance Club winners! 🌟 A huge thank you to Ian Mackenize-Smith, Marcus Ascensao, Mate Szegedi, Clayton Webb, Ryan Ashton, Sam Dhaliwal, Alistair Mackenzie, Peter Mizon, Jed Heenan, and Tom Davis. Your collective efforts truly embody our organisational ethos of resilience, innovation, and unwavering dedication to excellence. Even in the face of adversity, you've exemplified our core values, earning high praise from our customers. "They have all gone above and beyond when it comes to resolving the issues we have had. I know that when I have a fault and I call through to get one of them to attend, I will get the best results that can be achieved. The team have done this with a can-do attitude that supports us from the moment we call, until the completion of the work." Your ability to navigate complex systems and faults with effective communication and a collaborative spirit ensures seamless coordination between on-site engineers, office staff, and our customers. Your contributions have not only alleviated operational hurdles but also instilled confidence among stakeholders, reinforcing the reliability of our services. This is a wonderful example of the 1% actions that help us deliver Premium Service every day. Thank you, Ian, Marcus, Mate, Clayton, Ryan, Sam, Alistair, Peter, Jed, and Tom. #TIS #HighPerformanceClub #TeamEffort #PremiumService #EmployeeRecognition
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DMC Values 🌟 4 C's Spotlight 🌟: 1st C CONNECTED 💙 We prioritize PEOPLE—our customers, community, and each other. As a TEAM, we uphold the Golden Rule in everything we do. #Teamwork #GoldenRule #PeopleFirst
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We had an amazing time at our Q3 Quarterly Office Network Event last month! The energy and engagement were off the charts. Teams competed in fun challenges including brain teaser puzzles, spaghetti and marshmallow tower building, and an industry-themed crossword. It was fantastic watching everyone dive into the activities, aiming to build the tallest tower, solve the trickiest puzzles, and complete the crosswords. This event was a wonderful way for everyone to have fun and bond. The following awards were given to team members who demonstrated ieSS core values during the event: Forward Together: This award is given to someone who consistently works, acts, and collaborates as a true team player. Make a Difference: This award is presented to an individual who significantly impacts the lives of our customers, coworkers, and community. Ownership Mentality: This recognition goes to a person who takes full responsibility and accountability for their outcomes, ensuring positive experiences through their dedicated solutions and execution. Investing Forward: This award honors someone who is seen as a valuable asset to our team, reflecting our commitment to investing in our people. Customer Defined Success: This award is given to an individual who excels in understanding and meeting customer needs, building strong, long-term relationships. Core value winners (pictured at the top) are Dale Pearson, DeWayne Colvin, Jason DeMille, Samantha Johnson, and John Sobieski. Winners of the team building event (picture at the bottom) are: Back: Ramadan Abunajie, Jason DeMille, and John Sobieski Front: Gabe Rodriguez, Rosa Tennyson, and Thomas Wisniewski, PMP, CSPM #TeamBuilding #QuarterlyEvent #OfficeFun #TeamBonding #WorkplaceCulture #FunAtWork #CompanyCulture
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I had the privilege of participating in a vibrant panel discussion on 𝗕𝗨𝗜𝗟𝗗𝗜𝗡𝗚 𝗘𝗠𝗣𝗔𝗧𝗛𝗬 𝗔𝗡𝗗 𝗨𝗡𝗗𝗘𝗥𝗦𝗧𝗔𝗡𝗗𝗜𝗡𝗚 within community associations at the Strata Community Association Australasia (SCA) Australia and New Zealand conference in Sydney, Australia. Joining me on the panel were esteemed colleagues Alistair Gibney, Managing Director at BCB, Jill Walshaw, Executive General Manager, Shared Services at PICA Group, and Michelle Cummins, Director of People, Culture & Client Support at MaxSoft Group. Together, we explored the profound impact empathy has on community association management. 👍🏽 Our discussion delved into the various definitions of 𝗘𝗠𝗣𝗔𝗧𝗛𝗬 and why it is crucial in fostering trust, satisfaction, and deeper connections within our communities. We shared practical strategies for enhancing communication, understanding, and relationships with stakeholders. I believe that empathy is the cornerstone of customer excellence. 👍🏽 To truly excel, we must put ourselves in the shoes of our customers, understanding their feelings and the reasons behind them. As community association managers, we are primarily customer excellence professionals. We need to be there for our customers, especially when they are concerned about their property, which is often the most significant investment they have made in their lifetime. 💰 Feelings are neither right nor wrong. Experiencing anxiety, frustration, or anger when things go wrong is natural. Our role is to support and serve our customers, particularly when they need us most. ⭐ Importantly, showing empathy does not indicate weakness but rather strength. It takes courage and resilience to truly understand and address the concerns of others, especially in challenging situations. Empathy enables us to build stronger, more trusting relationships, which are the foundation of successful community management. It was an enriching experience to exchange insights and learn from such dedicated professionals who are passionate about cultivating positive, empathetic environments in strata management. We also appreciated all the positive feedback we received from a very enthusiastic audience. 😊 #SCA24 #WeAreCAI #CommunityManagement #Empathy #StrataManagement #CustomerService #Leadership #CustomerExcellence
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75% of staff say teamwork and collaboration are crucial to corporate success. (TeamStage) Active Lambeth believe that teams who work out together, stay together! Discover our corporate memberships today and help your team build a strong, unbreakable bond. https://lnkd.in/ezbXqMG5 #ActiveLambeth #CorporateMembership #EmployeeWellbeing
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🚀 We had an absolute ‘blast’ at our TC Group Quarterly Business Review (QBR) earlier this month which was held at the National Space Centre. It was great to see our Hertford, Leicester, Milton Keynes, Northampton and Southampton offices come together to update them on our most recent business updates and of course, as always, celebrate the great work our team do for our clients and our business too. We had a lot to cover… so what did we talk about? 📈 Updates & performance from our Offices and Service Line heads. 🧑🤝🧑 Our Employee Board had their largest slot yet, updating everyone on their client and team-focused projects, as well as survey results and their next steps. 🏆 This quarter’s Values Awards winners – congratulations Ana Iliescu, Gemma Rutland, Stacey Connor, and Jane Midlane! We had a record number of nominations 👍🏼 The results of our client experience surveys were shared. An incredible score of 9.4 out of 10 from our clients. We couldn’t achieve this without our teams working together effectively. A real team effort 🧑🤝🧑 Our People – we heavily focus on our team at the heart of everything we do. That’s why we’re constantly re-evaluating and looking at our company perks and benefits, as well as accommodating as much as possible to each generation within our team. 🤩 Even more interaction through Slido surveys and polling including a Board Q&A. 📊 Our new wins and sales and growth plans were shared by Tom Dymond … and a whopping score of 8.5 from our people on the “Would you recommend TC Group to Friends and Family” question! 🎉 Thank you so much to National Space Centre for having us for our offsite QBR, and to every member of our team for making it such a success! It really was ‘out of this world’… 🪐 #Culture #BusinessUpdate #Values #QBR #BusinessAdvisors #Accountants #WeAreTCGroup
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This was my first Quarterly Business Review (QBR) since I joined TC Group in January, and the following is a superb summary of the day from Stephen Watts. To change job/career after nearly 38 years wasn’t something that I did without a lot of thought. That said I can whole heartedly say it was the right thing to do. The leadership, the culture and best of all the people make this business. They are an inspiring team who come together, not only to support one another, but to best serve their clients and they continue to do this with great success. Here’s to the next QBR 👍 #WeAreTCGroup #culture #values #teamwork #businessadvisors
🚀 We had an absolute ‘blast’ at our TC Group Quarterly Business Review (QBR) earlier this month which was held at the National Space Centre. It was great to see our Hertford, Leicester, Milton Keynes, Northampton and Southampton offices come together to update them on our most recent business updates and of course, as always, celebrate the great work our team do for our clients and our business too. We had a lot to cover… so what did we talk about? 📈 Updates & performance from our Offices and Service Line heads. 🧑🤝🧑 Our Employee Board had their largest slot yet, updating everyone on their client and team-focused projects, as well as survey results and their next steps. 🏆 This quarter’s Values Awards winners – congratulations Ana Iliescu, Gemma Rutland, Stacey Connor, and Jane Midlane! We had a record number of nominations 👍🏼 The results of our client experience surveys were shared. An incredible score of 9.4 out of 10 from our clients. We couldn’t achieve this without our teams working together effectively. A real team effort 🧑🤝🧑 Our People – we heavily focus on our team at the heart of everything we do. That’s why we’re constantly re-evaluating and looking at our company perks and benefits, as well as accommodating as much as possible to each generation within our team. 🤩 Even more interaction through Slido surveys and polling including a Board Q&A. 📊 Our new wins and sales and growth plans were shared by Tom Dymond … and a whopping score of 8.5 from our people on the “Would you recommend TC Group to Friends and Family” question! 🎉 Thank you so much to National Space Centre for having us for our offsite QBR, and to every member of our team for making it such a success! It really was ‘out of this world’… 🪐 #Culture #BusinessUpdate #Values #QBR #BusinessAdvisors #Accountants #WeAreTCGroup
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Feeling grateful to be recognized as the 2024 Great Place to Work Winner by the International Business Magazine. This achievement is a testament to our exceptional employees who embody our core values of integrity, teamwork and passion every day. #Integrity #GreatPlaceToWork #Teamwork #Passion #YourFutureFirst #financialfreedomgoals #YourMostTrustedStockbroker #FirstMetroSec #GrowYourMoney #financialjourney
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Director of Sales & Lettings, Mental Health First Aider, Coach & Mentor, Speaker - Looking to acquire businesses
A Friday to Remember: Celebrating Innovation and Excellence 🏆✨ Last Friday started like any other Boydens Estate Agents—an ordinary day filled with meetings, emails, and the usual hustle and bustle. However, it quickly turned into an extraordinary day. It was the day I received the incredible news that our business had won an Innovation and Excellence Award. 🎉🏅 This award is a significant recognition of the hard work, creativity, and dedication that every member of our team has contributed. It's a testament to the innovative spirit and the relentless pursuit of excellence that defines our organisation. Winning this award is not just a milestone for us; it is a reflection of our commitment to pushing boundaries and delivering outstanding results. 🚀💡 Our innovation journey was driven by a simple yet powerful principle: to make a meaningful impact in our community. Whether it was through developing new technologies, improving our services, or creating more efficient processes, our focus remained on delivering value and excellence. 🌟🏘️ This award belongs to everyone in our team. Each member’s contributions, whether big or small, played a crucial role in our success. It’s a collective victory that underscores the power of teamwork and the importance of a collaborative work environment. 🤝🙌 Winning the Innovation and Excellence Award is just the beginning. It not only perked up my Friday but has also fuelled our collective motivation to strive for even greater heights. We are more committed than ever to continue innovating, improving, and making a positive impact in our local communities and beyond. 🌠🔝 We are truly staying awesome and we have only just started!! 💪🚀 #Innovation #Excellence #Teamwork #Award #CommunityImpact #ProfessionalGrowth
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Senior Enterprise, Revenue Enablement Manager @ RingCentral | Passionate about delivering engaging enablement programs that increase sales efficiency, profitability and improve the bottom line.
Such a blast spending the evening with the incredible members of WISE Dallas Chapter! Nicole Carpenter Annie Johnson J. Leigh Koritke, MBA from engaging discussions to networking with passionate professionals, it was an evening filled with inspiration and camaraderie. Looking forward to more memorable moments with this dynamic group! #WISEDallas #Networking #ProfessionalDevelopment"
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