Tasha Kleinhans’ Post

I was given the opportunity to take on a handful of turnaround stores during my time with Target and there was one common theme to their success…right people in the right places. ✔️knowing what you need for each role and hiring accordingly. ✔️having solid training plans and trainers in place. ✔️moving quickly when you know someone is not the right fit or in the right position. ✔️having leaders in place that understand the first 3 #hiring #training #leadershipdevelopment

"How do you define success?" She asked me. "I don't," I replied. About 20 years ago, I was DETERMINED to be a store manager. I'm sure my store leader was so tired of me telling her I wanted to move up and asking her operational questions. After I got promoted, I dug in. I wanted to prove myself. I wanted to run high volume stores. Bigger. More. Bigger. More. But when I asked myself, "Then what?" I didn't have an answer. So, I looked outward and started helping people around me. I helped them: Learn. Move up. Find their dream job. My job became way more fulfilling. And I eventually left retail leadership because I was maxed out. I learned what I had come to learn. I worked my guts out. and I gave to everyone around me. Finally, I had to step away so I could keep learning and giving in another way. So, yeah, I don't define success because it's different for all of us and it shows up in new ways every day. Keep showing up and learning and being good to people. You'll find your way. And it may not be tied to a title or a dollar amount. You got this. ✌🏼 #leadership

Creating exceptional store managers is essential for retail success. From my 25+ years of experience of providing coaching training to well over a thousand store managers, I've learned that a store's performance relies heavily on its manager. They represent the business and drive team performance, making a significant impact on outcomes. A client with over 50 stores confirmed this. My client faced performance issues in some store, with these managers citing excuses like demographics and poor promotions for low KPIs. Replacing underperforming managers with high performers led to meeting and exceeding these KPIs, proving effective leadership's importance. Based on these experiences, here are my 7 key characteristics of successful store managers: 1. Lead by Example: Exceptional managers excel in customer service and sales, showing passion and energy in their roles. 2. Excellent Communicators: They use various methods to ensure messages are understood, with daily huddles being crucial for sharing results and setting goals. 3. Set Clear Expectations: They emphasise standards and processes, ensuring the team knows how to meet these expectations. They are KPI-focused and support both struggling and high-achieving team members. 4. Consistent Follow-up: They reinforce expectations daily, leading by example, evaluating performance, and providing feedback. 5. Resilient: They quickly find solutions when things go wrong, maintaining passion and energy despite challenges. 6. Cultivate a Positive In-Store Culture: They maintain a fair and supportive environment, helping staff achieve goals and grow. 7. Effective Time Management: They are highly organised, with excellent time management and prioritisation skills. What other skills would you add to my list? #retailreset #retail #leadership

Let’s talk perspective and #teamwork! Did you know Winston Retail also does pop ups AND retail stores? The number one question I am always asked is what do you do?! My 10 year old smiled as I walked out of the house today in something other than my work from home uniform. From hospital stays, costco trips, school events and leadership I enjoy every.single.moment. In reality I do it all! ☺️ Chaos is my daily, but perspective and perseverance trump all. When you land a role at a company that trusts you to soar anything is possible! Throwing on my retail managment hat and heading to a store threw things back into perspective today. I am simply thankful. I wake up everyday and connect with humans on my team. I am trusted to make an impact as a people leader not a manager. At Winston there are no boundaries. We show up, work dang hard and never look back. Think about how you precive something… why was your day hard, and what could you have done differently? Someone struggling on your team, pick up a shift or find solution. Share your struggles because I assure you 3 other people have a similar story. At the end of the day, choose your hard. You have the power to change your future and the trajectory of your career! I empower everyone to do something kind and see what response you get. ✨ #wearewinston #crossfunctional #perspective #teamwork #filaretail #winstonretail #chooseyourhard #wearehiring #joinmyteam #leadership #regionalmanagement

Thriving in the fast-paced world of retail, I’ve learned that the heart of success lies not just in meeting sales targets or managing inventory, but in the powerful moments of connection and growth. As an Assistant Store Manager, I’ve had the privilege of leading teams through the highs and lows, witnessing firsthand the resilience and dedication that turn challenges into stepping stones. I’ve come to see that leadership is not about holding the map; it’s about lighting the path for others to discover their potential. It’s about creating a space where every team member feels valued, understood, and empowered to reach new heights. Our journey together has taught me that the strength of a team is not measured by sales numbers alone, but by the bonds we forge and the growth we experience together. To my fellow retail warriors, remember: every day is an opportunity to inspire, to learn, and to exceed our own expectations. Let’s embrace the challenges, celebrate the victories, and continue to build a culture of excellence and inclusivity. Here's to turning our goals into achievements and our visions into reality! #Leadership #Teamwork #RetailManagement #Motivation #GrowthMindset

Traits that made me an excellent store leader. (Even though I wasn't always a dream for my DM). I said no. I'd question new directives. I'd negotiate store hours. I'd ask for more money for my team. I'd re-merchandise without asking. I'd ignore forms I thought were a waste of my time. (They were). I'd ask for special requests like getting merchandise transferred out. and I also Said "yes" to most of what was asked of me. Special projects. Remodeling stores. Training new leaders. Overnight shifts. Extra meetings. Training in nearby districts. Although I wasn't always a dream, we worked together like peanut butter and jelly. Because our work ethics were a match and we both knew that if the sh!t ever hit the fan, we'd both be there with rubber boots on to clean it up. Together. Find a boss like this. Be a boss like this. This is teamwork. #leadership #retail

For store owners and managers! 🚀 I’ve made an audacious decision: I will continue to help butchery managers achieve better results, just as I have done globally. My passion for excellence and sharing my expertise drives me to go beyond my limits. 🎯 I’m setting myself a personal challenge: to help two stores per month improve their performance. It’s an ambitious goal, but I’m determined to tackle it with passion. 💡 This challenge prompts me to rethink my approach: How can I effectively engage with stores? How can I convey the value of my support? Is my tool suitable for their needs? Additionally, I offer short- and medium-term assignments for those who want more in-depth support. Your results will hold no secrets for you! 🫵 I need your help! If you know motivated managers, now is the time to connect them with me. 👉 Train your teams, and I will guide them toward excellence. Do you think I can meet this challenge? Like and comment on this post; your support means a lot to me! ❤️ See you soon, Gildas

📢 Motivating Your Team: The Key to Retail Success! 🛍️ As a Retail Manager, I’ve learned that the heart of any successful store lies in its team. Here are a few strategies I use to keep my team motivated and performing at their best: 1. Recognition and Appreciation: Celebrating both small and big wins makes a huge difference. A simple "thank you" or "great job" goes a long way. 2. Clear Communication: Keeping everyone on the same page with clear, transparent communication helps avoid confusion and fosters a sense of unity. 3. Empowerment: Giving team members ownership of their tasks and the autonomy to make decisions boosts their confidence and commitment. 4. Professional Development: Offering training opportunities and encouraging skill development shows your team that you’re invested in their growth. 5. Positive Work Environment: Creating a supportive and inclusive atmosphere where everyone feels valued enhances team morale and productivity. Remember, a motivated team not only drives sales but also enhances the customer experience. Let's lead with empathy and inspire our teams to achieve greatness every day! 💪 #RetailManagement #TeamMotivation #Leadership #CustomerExperience #RetailSuccess

This is spot on! I am one of the rare few who actively sought out a role in retail management because I wanted the variety and challenges that come with managing a business. Retail delivered above and beyond my expectations. The skills I developed as a Store Manager are priceless. #storemanagement #retailmanagement #leadership #careerchange #retail

Excited to Begin a New Chapter! After several years of experience in operations management and retail leadership, I'm excited to continue my journey of growth and development in the field. From managing teams and overseeing operations at Footlocker, Lowe’s, and Walmart, to working as an Intelligence Analyst in the Army Reserves, I’ve developed a strong foundation in leadership, problem-solving, and strategic planning. Each role has taught me invaluable lessons in teamwork, decision-making, and the importance of efficiency in fast-paced environments. I’m passionate about driving results, ensuring operational excellence, and helping teams reach their full potential. Looking forward to connecting with other professionals and exploring new opportunities for growth and advancement! #Leadership #OperationsManagement #Retail #Logistics #TeamDevelopment #GrowthMindset #Efficiency