Token Data Lab reposted this
Token Data Lab partnered with Teamwork Healthcare in order to reveal the true impact staff turnover was having on client skill acquisition (and revenue). Most importantly, see how they used this data to make critical changes and inform their care👏 👏 . #ABA #BCBA #clinicaloutcomes #clinicalquality #tokendatalab
Everyone talks about RBT turnover but no one admits what it is at their company. Chances are most companies don't even know what it is. We're hoping that by being transparent, even if it's not pretty, others will follow suit. Christie Lau from Token Data Lab and Erika Byers, Ph.D., NYS LBA (she/her) worked together to determine what impact RBT turnover was having on our clients' outcomes. I worked on quantifying the financial impact. Teamwork Healthcare overall has worked on improving retention. We weren't perfect before and we aren't perfect now, but we've certainly made a dent (8% retention improvement YoY)! You can read more on our blog. https://lnkd.in/eDy6V9yd
MS LLP LMSW BCBA
11moI’m glad that you take this seriously enough to take data on this. Employee ‘churn rate’ effects client outcomes, and pretending that each RBT or BCBA are “equivalent ABA delivery machines” is totally wrong