Director | Business Change Management at Elisa Communications | MBA | PMP | ASQ LSSGB | 15 x Salesforce Certified | 12 x TMForum Certified
Walt Disney understood already 95 years ago that for a company to survive, it has to have strong, emotional and personal connection with each one of its customers. From that purpose, Mickey Mouse was born, and the same spirit still guides the Disney Company today. Does your company have similar conviction for customer experience? #disney #customerexperience #media #technology #designthinking
Walt Disney said it best – it was all started by a mouse. Happy Birthday to everybody’s pal, Mickey Mouse! #HappyBirthdayMickey #Disney100