Total Expert’s Post

🔍 Just stumbled upon a remarkable keynote by my colleague, Mateusz Grys, outlining a strategy that revolutionized online mortgage engagement by 60%! A groundbreaking narrative I'm eager to share with the banking community in the #MiddleEast. 🌍💼 In discussions with banking experts, it's clear that while digital solutions like video banking were on the radar pre-pandemic, their adoption within the region lagged. However, the pandemic catapulted digital channel adoption, spotlighting a significant demand in the Middle East for mobile and online interaction. 📈📱 This success story is a beacon, demonstrating the immense potential for digital adoption in banking operations to optimize workforce utilization, accelerate service and transaction speeds, and enhance customer satisfaction. LiveBank - Customer Engagement Platform stands as a testament to meeting modern customer expectations with a digital solution that bolsters operational efficiency and engagement. 🚀🏦 Discover this transformative journey and how it can illuminate the path for your operations. Let's dive into this success story together: https://lnkd.in/e7sstg6T #BankingInnovation #DigitalTransformation #MiddleEastBanking #CustomerSatisfaction #OperationalEfficiency #FutureOfBanking

Start Today…What? 🤷🏻♀️🤷🏻♀️🤷🏻♀️ The Act Of Service!!! 💯 ✍️ ✍️ ✍️ As we just concluded Customer Service Week 2024 and reflect on its theme, "Above and Beyond," we are reminded of the transformative power of service. It is not just about fulfilling tasks but about creating value, building trust, and leaving a lasting impression. The act of service, when done with dedication and care, has the potential to improve both the customer experience and the success of businesses. In a world where customer expectations continue to RISE, those who embrace the spirit of going above and beyond will always STAND OUT, have nothing to lose but everything to GAIN. 👇🏻👇🏻👇🏻 Let us take the lessons going forward, continuing to improve the standards of service excellence with the use of our core values and your organization core values. Cheers to more successful business deals. #LinkedIn #CooperativeMortgageBank #bank #Mortgage #MortgageBank #actofservice

Are #mortgagespecialists switching to our #mortgagebroker team for more efficient and hassle-free funding? 🤔 Ever wondered about the document review process in the Broker Channel? The #1 question Mortgage Specialists ask me: -Is it painfully slow? -Is there a lot of back and forth? -Are there audits and errors? -Can you use a CRM? -So many questions! 😵💫 Last year, I hosted an open webinar with 150 #mortgageexperts eager to learn about the differences between the bank & broker channel. Check out this short clip for insights that might inspire you to make the change! 🔄 Ready to switch to the broker channel? Our team consists mostly of Ex-Bankers who've successfully transitioned. I'm here to help! Drop me a message, and let's chat! 👋

(For Mortgage Intermediaries only) Automation. Let's be honest, it's great really. It means I can shout at a speaker in the basement to turn the upstairs tv off so I don't have to hear the Paw Patrol theme tune for the millionth time today. (Day 1 of the summer holidays 😐) It also means that some banks can scan your credit report and banking history and offer you a mortgage within hours. However, not every property type, income stream or transaction type fits the algorithm. With accessible underwriters, common sense decision making, and an appetite for complex solutions for prime borrowers and larger loans; Market Harborough Building Society can help you navigate the complex. Give me or your local BDM a call if you want to know more about this or our recent criteria enhancements. https://lnkd.in/dqp3jxh "Alexa! Add ibuprofen to my shopping list." #specialistlending #bridgingfinance #buildingsociety #howlonguntilseptember Iain Smith Christopher Thompson Vicki Jones Rohan Hardeman Stacey-Leigh Wood DipPFS

In 2024, customers are informed, demanding and very specific about what they want from their partners, and this includes their banks. From seamless processes to enhanced customer journeys, the digital revolution is changing the mortgages game. Learn more: https://hubs.la/Q02pfnmM0

Transform your underwriting process and save 900,000 hours annually! @Randstad Digital helped a national credit union slash loan underwriting times from 4-6 weeks to just 3-5 weeks. By breaking down information silos and implementing detailed process mapping, we streamlined operations and improved customer experiences. The result? $23 billion in mortgage volume supported and over $22M saved each year. Ready to revolutionize your operations? Discover how we can help you achieve similar results. https://lnkd.in/dEqDP-56 #DigitalTransformation #ProcessMapping #Efficiency #MortgageUnderwriting #OperationalExcellence #RandstadDigital

A client’s credit score can differ depending on whether it’s pulled from TransUnion or Equifax. Although they both use similar factors to generate a credit score, their scores may not be the same. Not every lender will accept both. We accept whichever score is attached to the application. Check out this article to help you understand the differences and talk to your BDM before you send in the application. https://ow.ly/Vp5a50Tm8N1 #BetterforBrokers #Alternativelending #mortgagebroker

If COVID-19 achieved anything, it propelled ancient processes like banking into the 21st century. 🚀 Digital signing is incredibly popular in the broker world, enabling homeowners to sign from virtually anywhere. 🗺 📍 However, not all industries have caught up yet. Some banks and lawyers still need you in person for that signature and identity check. 🏦✍️ Always check with your mortgage professional before taking off on vacation before signing your paperwork! ✈️ Have questions? I'm here to help! 👋 📞 416-893-1783 📩 craig@wearemortgages.ca 🌐 chatwithcraig.ca #Mortgagecraig #ModernBanking #DigitalTransformation #21stCenturyFinance #RemoteSigning #BrokerWorld #FinancialInnovation #PaperlessTransactions #IdentityVerification #BankingUpgrade #MortgageProTips #TravelWithConfidence #FinancialSecurity #HomeownershipJourney #DigitalAdvancements #AskTheExpert

We come bearing good news! 🤗 Our Head of National Accounts, Eloise Hall will be hosting our first webinar of 2024 ‘The Evolution of the Self-employed Landscape’ on Tuesday 16th April. More info, including agenda and guest speakers will be announced soon, in the meantime, catch up on all the webinars we hosted last year: 🤖 Tools and Technology to Tackle 2024 - https://ow.ly/U2WG50QAeIM 🧠 Understanding changing customer behaviours - https://ow.ly/ETCI50QAeIP 👷 Growing complexity: the rise of the specialist customer - https://ow.ly/T2yI50QAeIO 🗣️ Explaining the inner workings of the mortgage industry - https://ow.ly/hIh550QAeIN #KensingtonDifference #Webinar | Intermediaries only

Transform your underwriting process and save 900,000 hours annually! @Randstad Digital helped a national credit union slash loan underwriting times from 4-6 weeks to just 3-5 weeks. By breaking down information silos and implementing detailed process mapping, we streamlined operations and improved customer experiences. The result? $23 billion in mortgage volume supported and over $22M saved each year. Ready to revolutionize your operations? Discover how we can help you achieve similar results. https://lnkd.in/dkHhZGhY #DigitalTransformation #ProcessMapping #Efficiency #MortgageUnderwriting #OperationalExcellence #RandstadDigital