When it comes to building relationships, consistency is king. Every interaction between your institution and a customer or member is an opportunity to deepen the relationship, but inconsistent experiences can have the opposite effect and erode trust with that individual. Leveraging technology and digital tools can help you create a seamless, consistent experience across every channel and empower your teams to build trust and loyalty with every engagement. Watch the latest Expert Insights podcast with Joe Welu, Dan Catinella, and James White to learn how your organization can create consistency at scale > https://totexp.co/3vJwAyJ
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Strategic HR Manager | Passionate about Diversity and Inclusion | Building High Performing Teams through Coaching and Mentoring
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8moThis will help all Loan Officers!!! So important to do this consistently and TE enables you to do just that. Set it and forget it!