Towner Communications’ Post

How does a focus on Customer Success alignment impact NRR? By shifting the CS narrative from “What we said we’d do and how that’s working out” to “How we’re going to partner with you,” successful orgs build stronger client relationships post-sale and open the door to deal expansion. Learn the strategies used by leading sales organizations: https://hubs.li/Q02K3cT10

Your Customer Advisory Board is a strategic asset, not just a customer meeting. Follow these 10 best practices to ensure you harness the most out of your CAB to discover how to double your ARR! #cabstrategy #cabbestpractices #kickstartalliance #mikegospe

Join Datto August 8 for a captivating discussion on managed networking service. This webinar includes a panel of MSPs who will share in detail how Datto Networking has helped them grow their businesses, improve profitability, enhance customer satisfaction, and operate more efficiently. It's one you won't want to miss. RSVP today!

Join Datto August 8 for a captivating discussion on managed networking service. This webinar includes a panel of MSPs who will share in detail how Datto Networking has helped them grow their businesses, improve profitability, enhance customer satisfaction, and operate more efficiently. It's one you won't want to miss. RSVP today!

Join Datto August 8 for a captivating discussion on managed networking service. This webinar includes a panel of MSPs who will share in detail how Datto Networking has helped them grow their businesses, improve profitability, enhance customer satisfaction, and operate more efficiently. It's one you won't want to miss. RSVP today!

Join Datto August 8 for a captivating discussion on managed networking service. This webinar includes a panel of MSPs who will share in detail how Datto Networking has helped them grow their businesses, improve profitability, enhance customer satisfaction, and operate more efficiently. It's one you won't want to miss. RSVP today!

Follow ups after delivering value, works as the best customer retention As any coach inviting audiences for webinars helps miraculously Here's a quick follow up email SL: A: We appreciate your efforts ❕ B: Your thoughts counts for your success💭 Hey [firstname], Pleased with your presence in our recent webinar, "Unlocking Your Business Potential ". Hope you found the session adding value. Would love to hear about the quality of information we presented, crutial to elevate your experience. 🚀 Start by rating the session on a 100-- Your thoughts on joining us further and The part you felt was the best Expecting an insightful review from your side as we try our best to deliver more.... [Your Name]

It's time to start planning your Q4 CAB meeting. Treat your CAB as a strategic asset and it will always be your North Star. #Cabstrategy #cabbestpractices #kickstartalliance #mikegospe

How strategic is your Customer Advisory Board (CAB) program in 2024? Have you discovered the path to accelerate revenue through your CAB? What best practices are you leveraging? What's working for you? Resharing an article from my March webinar series: How smart companies are using their CABs to double their annual revenue. https://lnkd.in/dXd6UVj8 #cabstrategy #cabbestpractices #kickstartalliance #mikegospe

Getting geared up for one of those bigger customer meetings 😎 I’ve got my glasses on so it must be serious 🤓 😀 I hope to walk away from the conversation gaining knowledge about: ✅what the customer is hoping to accomplish. ✅a little bit about their company and themselves ✅the best ways they can be supported through their implementation Oh .. and of course by the end I hope they walk away feeling like pros and confidently having their team tracking time efficiently. #csm #timetracking #onlinetimeclock #ontheclock #onlinetimetrackingsolution #customersuccess