Travis Burns’ Post

A Fireside Chat with Hospitality Legend Andy Dolce at the beautiful Dolce by Wyndham Versailles 🌟   Dimitris Manikis had the incredible opportunity to sit down with Andy Dolce, founder of Dolce Hotels & Resorts, and dive deep into his journey as a pioneer in the hospitality industry. His insights on leadership, innovation, mentorship and story of the Dolce brand were nothing short of inspiring. Andy’s vision transformed the way we think about conference center hotels, creating spaces where collaboration and creativity thrive. His approach to building a brand that prioritizes both guest experience and employee satisfaction is a masterclass in thoughtful leadership and is a testament to the brand of Dolce by Wyndham.   A few key takeaways from our conversation: 💡 Perseverance and Passion: A reminder that success comes from hard work and loving what you do—it’s the fuel that drives you toward your goals. 💡 Innovation as a Constant: Embrace change and continuously seek improvement, but always keep your brand’s values and standards at the core. 💡 People at the Heart: True success isn’t just measured by profit, but by the lasting impact you make on the people you work with and serve.   Thank you, Andy Dolce, for sharing your wisdom 💙   #Leadership #Hospitality #Innovation #Interview #AndyDolce #Inspiration #CareerGrowth #Mentorship #WeareWyndham

Hello #connections With over 𝟐𝟓 𝐲𝐞𝐚𝐫𝐬 of experience in the hospitality sector, my journey has been one of continuous learning, growth, and transformation. From my early days, I have always been passionate about the art of creating memorable experiences for guests and driving operational excellence in the industry. Today, as the 𝐑𝐞𝐠𝐢𝐨𝐧𝐚𝐥 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫 𝐨𝐟 𝐓𝐆𝐈 𝐆𝐫𝐨𝐮𝐩 𝐨𝐟 𝐇𝐨𝐭𝐞𝐥𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐨𝐫𝐭𝐬, I can proudly say that this passion has only grown stronger. Throughout my career, I've had the privilege of leading various hotel chains to new heights, focusing on both operational excellence and the growth of top-line and bottom-line performance. My expertise in developing and expanding hotel chains has given me the opportunity to work with some incredible teams and partners, helping to elevate the standards of hospitality. 📈 𝐊𝐞𝐲 𝐚𝐫𝐞𝐚𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: - Operational excellence - Strategic growth of hotel top-line & bottom-line - Hotel chain development & expansion - Hotel management, operations, and business development - Building and nurturing strong franchisee relations Additionally, I have had the honor of contributing to the academic side of the industry, serving as a member of the 𝐁𝐨𝐚𝐫𝐝 𝐨𝐟 𝐒𝐭𝐮𝐝𝐢𝐞𝐬 𝐟𝐨𝐫 𝐇𝐨𝐭𝐞𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐜𝐨𝐮𝐫𝐬𝐞𝐬 at various universities. I believe in giving back to the industry by shaping the next generation of hospitality leaders. Hospitality is not just a career; it’s a way of life. Here's to the countless opportunities ahead and the pursuit of excellence every step of the way! #hospitalityindustry #hotelmanagement #operationalexcellence #businessdevelopment #franchiseerelations #leadership #hotelchainexpansion #hospitalityeducation #tgigroup #travelandtourism #linkedinfam #explore

Dimitris Manikis, president Wyndham Hotels & Resorts EMEA, and Andy Dolce, founder of Dolce Hotels & Resorts, recently shared a conversation about Dolce’s legacy and leadership in the #hospitality industry. The two sat down at the newly opened Dolce by Wyndham Versailles and reflected on #innovation, brand-building in the hospitality landscape, and the importance of keeping people at the heart of it all. Watch the conversation below! #MyWyndham #EMEA #globaltravel

Vision Statements: The Key to Unlocking Success in the Hotel Industry As hospitality professionals, we know that creating a warm and welcoming environment for our guests is paramount. But have you considered the importance of defining a clear vision statement for your hotel or organization? A well-crafted vision statement serves as a guiding light, illuminating the path to success and inspiring teams to work towards a common goal. It helps to: - Define your purpose and values - Set a clear direction for growth and development - Foster a sense of unity and purpose among team members - Drive innovation and improvement - Enhance customer satisfaction and loyalty In the hotel industry, a strong vision statement can help you stay ahead of the competition, drive business results, and create a lasting impact on your guests and community. Take the time to revisit or craft your vision statement today, and watch your team and business thrive! NILE Hotel Management Company #VisionStatement #HotelIndustry #Hospitality #Leadership #Success

Developing your Vision & Mission Statement The first step is to define what you want to achieve, in consultation with your primary stakeholders. This is valuable as it pushes you to get an outside view from your day-to-day operations and broadly think about what your ultimate goal is. What does 'excellence' mean to you? What are you attempting to deliver to your guests? What are the greatest concerns of your employees? Are you really serious about growing your hotel to the fullest extent or are there other priorities? A sample Vision could read like this: To become the leading independent hotel in the city, providing excellent products and services at reasonable prices to our customers every time. Your vision should be a goalpost for the future and represent a real challenge for the hotel; not something that is easy to achieve or that you are doing already. Defining your Mission Mission describes what excellence will look like in relation to your ongoing dealings with your primary stakeholders. This could include references to profitability for the owners, customer focus, quality of service and type of work environment which you wish to provide for your employees. A sample Mission could read like this: Our customers are our priority and we will provide them with excellent experiences which is second to none. We recognise the importance of our employees in achieving this and we will create a positive working environment which encourages their loyalty, commitment and hard work. We strive to be excellent leaders and will undertake all our business activities in an honest and ethical manner to provide a fair return on our investment. Your mission does not need to be a long, wordy statement but should carefully summarise in a couple of sentences what really matters to you with regard to your primary stakeholders. It should also provide a window into the culture of your business and use words which give a flavour of what is unique about your values. NILE Hotel Management Company #HotelManagement #Hospitality #Leadership #StrategicManagement

It’s hard to describe what hospitality is without thinking about a specific experience. It’s even harder to deliver hospitality if you’re not familiar with the feeling of receiving it. As a leaders in Hospitality businesses, we must prioritise giving hospitality to our teams. We can help you make that cultural with out new workshop ✨ Purposeful Hospitality ✨ Elevate your team’s experience and they’ll elevate your guest experience.

Unfriendly staff can make or break a guest's experience, with 62% of hotel guests calling it the most frustrating part of their stay. As consultants, we see this as a major opportunity for improvement in the hospitality industry. Personalizing the guest experience, especially with a focus on staff training and communication, can lead to more positive reviews and long-term loyalty. Guests today expect seamless service, with many wanting quicker response times and modernized room technology. Meeting these demands requires diverse communication methods, from texting to direct calls, depending on the guest's preferences. At the end of the day, people remember how they were treated. Ensuring a friendly, attentive staff is crucial to standing out in today’s competitive market. #Hospitality #GuestExperience #HotelManagement #CustomerSatisfaction #Leadership #BusinessGrowth #CustomerService #HotelOperations #BrandReputation #CustomerLoyalty

✨ 10+ Years in Hotel Operations ✨ In over a decade of hotel operations, I’ve learned that success comes from two things: delivering exceptional guest experiences and building motivated, skilled teams. It’s all about the details, teamwork, and creating lasting impressions. #Hospitality #Leadership #GuestExperience #HotelManagement

The key to a successful transformation is a mindset makeover - from "built to last" to "built to change" I recently sat down with Peter High from Metis Strategy at Marriott International HQ to discuss our aspiration to revolutionize the hospitality industry. Watch my interview with Peter here: https://lnkd.in/ejaYm953

Are you working on digital transformation? Then 'Built to change' is the perfect mantra for you. As Naveen Manga suggests, it's essential to keep an eye on the future of tech and innovation in your industry. In the hospitality sector, this is particularly important. Check out Naveen's insightful thoughts on the topic. #digitaltransformation #hospitality #RewriteWithAI