I couldn’t have asked for a better way to kick off the year! The joy of receiving such an appreciative message from a direct report fills me with an immense sense of pride and fuels my drive to continue pushing forward.
I can still vividly recall her journey when she first joined my team as a manager. Despite being an exceptional sales agent, she was hesitant about stepping into a leadership role. She lacked confidence, and I had to convince her to take the leap and embrace the challenges of becoming a manager. I believed in her, just as Kwaku Ofosuhene believed in me and gave me my chance.
Fast forward to just two months into the role things weren’t easy for her. Her performance struggled, and she even considered returning to her previous role as an agent. I remember one particular month when a new KPI was introduced, and we needed to exceed it to avoid further performance-related consequences. The clock was ticking, and it was the final day of the month.
I quickly stepped in, met with her in the afternoon, and we worked tirelessly until around 8pm, pushing ourselves to exceed that KPI. That moment marked a dramatic turnaround in her performance.
As of today, she is the most consistent top performer of my team and yes women do exceptional well in sales.
The biggest lessons I have learned from her journey are the power of embracing vulnerabilities and having the determination to improve. When you are willing to face challenges head-on and make the effort to get better, you are closer to your dreams than you realize.
There are a lot more like her out there. This year, as a manager, take risks on people and support them to thrive.
This is what keeps me inspired to do more.
Here is to a year of growth, success, and endless possibilities!
Happy New Year!
Well deserved, Amir! Looking forward to your continued success!