Trevor Walford’s Post

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International Restaurant service consultant .(training,mentoring, coaching) Secret Shopper Services

I have been to 10 operations in the last year, and what does surprise me is that not one restaurant manager or food and beverage manager pulled their teams together once a month . Prioritising team cohesion through regular meetings is important. Team communication and unity are crucial for the success of any establishment. Providing feedback or suggestions to the management could help improve the situation in future operations. The 10 operations that I have suggested doing once a month team meetings are doing so now and have less turnover over of staff. A simple message involving your staff in the hotel or restaurant operations you can learn a lot from them and they feel involved

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